If you cannot contact the previous owner, Raymarine technical support may
be able to contact them on your behalf.
In most cases if the previous owner cannot be reached or is unwilling to
remove the router from their account, it will NOT be possible for you to link
your router.
If you purchased the router new, via either a third party reseller or as a
refurbished unit, and you receive a message that your router is already
assigned to an account, you should return it to the seller for a refund or
exchange and let them know that it is already linked to another account.
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