33.11 Data troubleshooting
Instrument, engine or other system data is unavailable at all
displays
Possible causes
Possible solutions
Data is not being received at the
display(s).
• Check transmitted data is
compatible with your display.
Refer to MFD supported PGN list.
• Check the data bus (e.g.
SeaTalk
ng
) wiring and
connections.
Data source (e.g. instrument display
or engine interface) is not operating.
• Check the source of the missing
data (e.g. instrument display or
engine interface).
• Check power to the data bus.
Software mismatch between
equipment may prevent
communication.
• Check the Raymarine website
and ensure all your Raymarine
products have the latest software.
Instrument or other system data is missing from some but not
all displays
Possible causes
Possible solutions
Network connection problem.
• Check that all required equipment
is connected to the same network.
• Check correct operation of
network switch, if used.
• Check network cabling is correct
and free from damage.
Software mismatch between
equipment may prevent
communication.
Check all MFDs are using the same
version of software.
33.12 Touchscreen troubleshooting
Touchscreen does not operate as expected.
Possible causes
Possible solutions
Touch lock is enabled.
Disable TouchLock, using the power
button..
Screen is not being operated with
bare fingers, for example gloves are
being worn.
Bare fingers must make contact
with the screen for correct
operation. Alternatively you may
use conductive gloves.
Saltwater deposits on the screen.
Carefully clean and dry the screen
with a damp non-abrasive cloth.
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