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Warranty of RAYSTECH Residential ESS
This warranty specified below applies to ESS supplied by RAYSTECH, RAYSTECH
LFP battery to consumer through authorized reseller. The accessories and tool kits
provided are not included. If the unit suffers major failure you will be provided with a
replacement unit and your warranty will be transferred to the new unit. The units must
only be used with controllers or equipment which is explicitly deemed compatible by
RAYSTECH.
In order to supply a high quality service, you should make sure the unit remains
connected with Internet so that it can be remotely checked.
1. Purpose
The purpose of this warranty is to define the matters related to warranty policy of
products.
2. Warranty Condition
2.1 Warranty Period
The products warranty period is ten(10) years from the sales date as mentioned in the
Seller’s invoice to the End User(“Invoice Date”) or six(6) month from the date of
manufacturing whichever comes first.
This Warranty period covers a capacity equivalent to 1 full cycle per day. Full
cycle:Discharge the nominal capacity of a fully charged battery and fully charge it
afterwards.Micro cycles sum up to full cycles according to amount of energy charged
and discharged.
Note:Products are unavailable to protect itself from the deep discharge/charging in
condition of without communication connection.
The products without communication connection warranty period is 5(five)years(1 full
cycle per day) from the sales date as mentioned in the seller’s invoice to the End
User(“Invoice Date”)
Regarding Self-discharging degradation,180 days after ex-work is ensured.
2.2 Limitation of Warranty scope
Under this Warranty, RAYSTECH is responsible for either battery replacement or
battery
repair. The Period of Performance Guarantee will continue on any repaired unit. In the
event of a replacement units then the Period of Performance guarantee will transfer to
the replacement unit.
In no event will RAYSTECH be liable for any consequential, incidental or punitive
damages
