7
TROUBLESHOOTING GUIDE
Scooter does not run
Scooter suddenly
stopped working while
in use
Short run time (less than
15 minutes per charge)
Scooter runs sluggishly
Problem
Possible Cause
Solution
Scooter must be traveling
5kmh (3 mph)
before motor will
engage.
Battery needs a charge
Charger is not working
Tripped circuit breaker
Undercharged battery
Battery is old and will not accept
full charge
Brakes are not adjusted
properly
Riding conditions are too stressful
Tire is not properly inflated
Scooter is overloaded
Brake dragging
Brakes are not adjusted properly
Kick start to 5kmh (3mph) while twisting the throttle to engage motor.
Charge the battery. A new battery should be charged for at least 12
hours before using the scooter for the first time and up to 12 hours
after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
Check all wires and connectors to make sure they are tight.
The circuit breaker (next to on/off switch) will automatically shut off
the power if the motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the motor to overheat. If the scooter suddenly stops
running, wait a few seconds and then push the breaker to reset the
circuit. Correct the conditions that caused the breaker to trip to avoid
repeatedly tripping the breaker.
Charge the battery. A new battery should be charged for at least 12
hours before using the scooter for the first time and up to 12 hours
after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on scooter use and
conditions. Replace only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 5.
Use only on solid, flat, clean and dry surfaces such as pavement or
level ground.
The tire is inflated when shipped, but it invariably will lose some
pressure between the point of manufacturing and your purchase.
Refer to instructions on page 3 of this manual to properly inflate tire.
Make sure you do not overload the scooter by allowing more than
one rider at a time, exceeding the electric scooters 54kg (120lbs)
maximum weight limit, going up a hill or towing objects behind the
scooter. If the scooter is overloaded, the circuit breaker may trip and
shut off power to the motor. Correct the riding conditions that caused
the overload, wait a few seconds, and then push the breaker to reset
the circuit. Avoid repeatedly tripping the circuit breaker.
Turn off scooter and use your fingers to twist the adjuster in either
direction until front wheel is centered between pads.
Refer to adjusting the brakes instructions on page 5.
