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15

CUSTOMER SERVICE CONTACT INFORMATION

Need Help?

 Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact 

information at 

www.razor.com

. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional 

Customer Service contact information is listed below:

AMERICAS

Razor USA LLC 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+1 866 467 2967 

Monday - Friday 

8:00 AM - 5:00 PM Pacific Time 

customersupport@razorusa.com

EUROPE, MIDDLE EAST, AFRICA

Razor USA LLC (Europe) 

Handelsweg 2 

2742 RD Waddinxveen 

Netherlands
+44 (0) 120 267 2702 

info@razoreu.com

ASIA

Razor USA LLC (Asia) 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+81 50 7579 6622 

info@razor-asia.com

UNITED KINGDOM AND IRELAND

Razor USA LLC (UK) 

Unit 20 

Hartnoll Business Centre 

Post Hill, Tiverton 

Devon EX16 4NG 

UK
+44 (0) 120 267 2702

info@razoreu.com

DISTRIBUTED IN AUSTRALIA BY:

Funtastic Limited 

Suite 2.01, Level 2 

315 Ferntree Gully Road 

Mount Waverley Vic 3149,  

Australia
+1 800 244 543 

info@funtastic.com.au

IMPORTED IN JAPAN BY B-PLUS ASIA 

CORP.

Razor USA LLC 

 

Kurokawa 3-1, Asaoku, 

Kawasaki, Kanagawa  

215-0035 JAPAN
+81 (0) 44 328 9057 Tel 

+81 (0) 44 328 9067 Fax 

info@razor-asia.com

Printed in China for Razor USA LLC.

Copyright © 2003-2020 Razor USA, LLC. All rights reserved. Razor

® 

and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign 

countries. EcoSmart and the EcoSmart Metro logo design are trademarks of Razor USA LLC.

US_200416

Summary of Contents for EcoSmart Metro

Page 1: ...trations are for demonstration purposes only Illustrations may not reflect exact appearance of actual product Specifications subject to change without notice Please have your product along with the 19 character product I D code with you before contacting Razor for warranty assistance and or replacement parts Product I D Code _____________ ____________ ____________ ...

Page 2: ...the manufacturer Like any riding product an EcoSmart Metro has inherent hazards associated with its use for example falling off or riding it into a hazardous situation Like any riding product EcoSmart Metro can and is intended to move and it is therefore of course possible to lose control or otherwise get into dangerous situations Riders must recognize that if such things occur a rider can be seri...

Page 3: ... swerve suddenly or lose control Be careful to avoid pedestrians skaters skateboards scooters bikes children or animals who may enter your path and respect the rights and property of others The EcoSmart Metro is intended for use on flat dry surfaces such as pavement or level ground without loose debris such as sand leaves rocks or gravel Wet slick bumpy uneven or rough surfaces may impair traction...

Page 4: ...e should not be any problems even if the box has a few scars or dents MAKE SURE POWER SWITCH IS TURNED OFF BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES Estimated Assembly and Set Up Time Razor recommends assembly by an adult with experience in bicycle mechanics Allow up to 30 minutes for assembly not including initial charge time Allow up to 12 hours for charge see page 6 for charging ...

Page 5: ...Face the handlebars forward with the throttle on the right and brake lever on the left depress the push button located on the front fork and insert the handlebar stem until the button locks securely into the stem 1 Slide the seat tube through the luggage rack and into the frame tube down to the safety line on the seat tube 2 Remove axle nuts A from the axle bolt C and insert the wheel into the fro...

Page 6: ...tently overinflate the tires release the excess pressure immediately 1 Using a bicycle style tire pump equipped for a Schrader type valve inflate the tires to the correct PSI indicated on the sidewall of the tires Need Help Visit our website for replacement parts product support a list of authorized service centers in the US and customer service contact information at www razor com Please have the...

Page 7: ...pending on riding conditions rider weight climate and or proper maintenance Constant starting and stopping may shorten ride time Battery life can vary depending on proper maintenance and usage of the product Note If your charger does not look like the one illustrated your unit has been supplied with an alternative charger The specifications and charging procedure would not change WARNING Use ONLY ...

Page 8: ...ardware Loose Parts Before every ride check all parts such as nuts bolts fasteners etc to ensure they are secure and assembled correctly There should not be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Reference Safety Warnings on pages 1 and 2 of this manual Safety Gear Always wear proper protective equipment such as an approved safety ...

Page 9: ...activate the twist grip throttle unless you are on the electric scooter and in a safe outdoor environment suitable for riding How to Stop 1 To stop release the throttle A and apply the brake B until the product comes to a complete stop 2 Make sure to turn the product OFF after your ride is complete Pressing the power switch C will turn the product OFF completely WARNING The brake is capable of ski...

Page 10: ...er The charger supplied with the electric scooter should be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Wheels Wheels and drive system are subject to normal wear and tear It is the responsibility of the user to periodically inspec...

Page 11: ... the motor to overheat If the scooter suddenly stops running wait a few seconds and then push the breaker to reset the circuit Correct the conditions that caused the breaker to trip and avoid repeatedly tripping the breaker Short run time less than 40 minutes per charge Undercharged battery Battery is old and will not accept full charge Brake is not adjusted properly Charge the battery A new batte...

Page 12: ... weight limit going up a hill or towing objects behind the scooter If the scooter is overloaded the circuit breaker may trip and shut off power to the motor Correct the riding conditions that caused the overload wait a few seconds and then push the breaker to reset the circuit Use your fingers to twist the caliper adjuster in either direction until rotor is centered between pads Refer to adjusting...

Page 13: ...lebar Grips x2 2 Twist Grip Throttle 3 Handlebar Stem 4 Brake Lever Assembly 5 Collar Clamp 6 Headset Upper Lower 7 Front Fork 8 Limiter Cover 9 Front Wheel Complete 10 Battery w 1 30 Amp Fuse 3 12v 6Ah 11 Battery Tray 12 On Off Switch 13 Charger Port 14 Kickstand 15 Control Module 16 Rear Wheel Complete w Hub Motor 17 Deck Plate 18 Brake 19 Seat 20 Basket 21 Luggage Rack 2 3 4 1 5 6 8 7 7 9 11 12...

Page 14: ...SURANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT ...

Page 15: ...levision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dea...

Page 16: ...A LLC Asia P O Box 3610 Cerritos CA 90703 USA 81 50 7579 6622 info razor asia com UNITED KINGDOM AND IRELAND Razor USA LLC UK Unit 20 Hartnoll Business Centre Post Hill Tiverton Devon EX16 4NG UK 44 0 120 267 2702 info razoreu com DISTRIBUTED IN AUSTRALIA BY Funtastic Limited Suite 2 01 Level 2 315 Ferntree Gully Road Mount Waverley Vic 3149 Australia 1 800 244 543 info funtastic com au IMPORTED I...

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