RAZORBACK OFFROAD
™
13
PRODUCT REGISTRATION
Please fill out the Product Registra
-
tion form found on our web site at
(https://razorbackoffroad.com/
product-registration/ )
to register you’re equipment.
By submitting the information within
15 days of you’re purchase, you’re
warranty transfer will be validated, and
it ensures that you’re equipment will
be protected. If we should ever need
to contact you concerning the compli-
ance of you’re registered equipment
with any applicable safety standards,
the information you have provided
on the warranty registration transfer
below will ensure you’re immediate
notification.
RBO 100% Money Back
Guarantee:
The RBO 100% Money back
guarantee pertains to any
Razorback Offroad ™ (RBO)
Branded product purchased
online directly from RBO.
If you are not 100% satisfied with the
product for any reason, just return
the product back to RBO and RBO will
refund 100% of the purchase price of
the product.
• In order to receive refund for
product return, RBO must be no-
tified in writing or via email within
30 days of product purchase that
user wishes to return product.
• In order for a product to qualify
for the 100% money back guaran-
tee, claim must be filed must be
filed within 30 days of purchase
date.
• Once the product is returned to
RBO, RBO will send a check to the
user to cover the initial product
cost less freight charges if any.
• This offer does not include freight
or transportation cost (See Return
Policy).
• It is the responsibility of the pur-
chaser to pay all freight charges.
• In no way will RBO be responsible
to refund freight cost to end user.
• If RBO determines that the prod-
uct was blatantly destroyed or
damaged due to negligence of the
purchaser, this refund offer will be
null and void.
• This warranty does not obligate
RBO to bear the cost of labor or
transportation charges in connec-
tion with the repair or replacement
of any parts found to be defective,
nor shall it apply to a product
upon which repairs or alterations
have been made unless authorized
by RBO.
The Purchaser, when returning a Prod-
uct, must follow the following steps:
1. The Purchaser must have proof
of purchase of any damaged
Product. The Purchaser must
obtain from Razorback Offroad
™ (RBO) a Returned Merchandise
Authorization (RMA) will be given
along with the correct address
where to ship the damaged
product.
2. The Purchaser must pay all
shipping costs to deliver the
damaged Products to RBO and
must send the damaged Product
along with the RMA and proof of
purchase together.
3. Upon receipt of damaged Prod-
uct, RBO will determine whether
the damaged Product is covered
under the Limited Warranty.
4. If it is, RBO will repair or replace
the Product.
5. If the Product is replaced, the
Product that is originally returned
by the Purchaser shall become
the exclusive property of RBO.
6. If the returned Product is not
covered under the Limited War
-
ranty, RBO will notify the Pur-
chaser before taking any farther
action with regard to repair or
replacement, which would be at
the Purchaser’s cost.
7. The Customer is responsible to
pay shipping charges to RBO for
product inspection. RBO will pay
return freight if product is found
to be under warranty using UPS
Ground or equivalent.
8. If a customer would like to have
they’re product returned over-
night or via rapid freight meth-
ods, RBO will give customer the
option to pay for rapid freight
options.
RETURN POLICY:
ATTENTION
Notice to Owner or User:
It is the responsibility of the Owner
or User to go to our Product
Registration page to register your
RBO product. Failure to register a
product will void any expressed or
implied warranties of RBO products.
Filling out you’re online warranty reg-
istration is very important in the event
that RBO should ever need to contact
you concerning the compliance of
you’re registered equipment with any
applicable safety standards, the infor-
mation you have provided on the war-
ranty registration transfer below will
ensure you’re immediate notification.
User should also read and understand
all operations manuals pertaining to
the product purchased. User should
also consult with all manufacturers
operations manuals regarding the
addition of aftermarket products to
they’re machines to make sure that
RBO products can be used without
affecting the machine’s performance
and handling. When in doubt please
consult with you’re local UTV dealer.
