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Service and warranty information
To make a warranty claim, please email
or call 1-800-968-9853.
1 Year Warranty
This product is warranted to be free from defects in material and workmanship for a period of
one (1) year from the date of original purchase. During this period, your exclusive remedy is
repair or replacement of this product or component found to be defective, at our option;
however, you are responsible for all costs associated with returning the product to us. If the
product or component is no longer available, we will replace with a similar one of equal or
greater value. Prior to a replacement being sent, the product must be rendered inoperable or
returned to us.
This warranty does not cover glass, filters, wear from normal use, use not in conformity with the
printed directions., or damage to the product resulting from accident, alteration, abuse, or
misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the
original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is
void if the product is used for other than single-family household use or subjected to any voltage
and waveform other than as on the specified rating on the label (e.g., 120V~60Hz).
We exclude all claims for special, incidental, and consequential damages caused by breach of
express or implied warranty. All liability is limited to the amount of the purchase price. Every
implied warranty, including any statutory warranty or condition of merchantability or fitness
for a particular purpose, is disclaimed except to the extent prohibited by law, in which case
such warranty or condition is limited to the duration of this written warranty. This warranty
gives you specific legal rights. You may have other legal rights that vary depending on where you
live. Some states or provinces do not allow limitations on implied warranties or special, incidental,
or consequential damages, so the foregoing limitations may not apply to you.
For faster service, locate the model, type, and serial numbers on your appliance.
90 Day Warranty
Remote controls are warranted from date of purchase for a period of ninety (90) days, provided
remote has been used as intended and free from damage.
ATTACH YOUR PROOF OF PURCHASE HERE, PROOF OF PURCHASE IS REQUIRED TO OBTAIN
WARRANTY SERVICE.
Please have the following information available when you contact the Support Team:
· Name, address and telephone number.
· Model number and serial number.
· A clear, detailed description of the problem.
· Proof of purchase including dealer or retailer name, address and date of purchase.
