RCA 16211370, User Manual

Page 1: ...Two Line Speakerphone with Call Waiting Caller ID User s Guide Please read this manual before operating this product for the first time TOCOM 16211370 Model 25202 ...

Page 2: ...fy you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation...

Page 3: ...NTS 7 INSTALLATION 7 IMPORTANT INSTALLATION INFORMATION 7 INSTALLING THE PHONE 8 DATA PORT 10 PROGRAMMING THE TELEPHONE 11 DISPLAY LANGUAGE 11 MANUALLY SETTING THE DATE AND TIME 11 FLASH TIME 12 HOUR FORMAT 12 CALL ALERT TONE 13 LOCAL AREA CODE 13 REGIONAL AREA CODES 14 DISPLAY CONTRAST 14 VOICE MAIL ACCESS CODES 15 RESTORING THE DEFAULTS 15 TELEPHONE OPERATION 16 TELEPHONE OPERATION 16 MAKING CAL...

Page 4: ...L AREA CODE IN THE SETUP MENU 24 CALL WAITING CALLER ID 24 MEMORY 25 DIRECT ACCESS MEMORY DIRECTORY MEMORY 25 Table of Contents STORING A NAME AND NUMBER IN MEMORY 25 REVIEWING STORED NAMES NUMBERS 25 CHANGING A STORED NAME OR NUMBER 26 STORING THE LAST NUMBER DIALED 26 STORING A PAUSE 26 STORING A FLASH 26 DIALING A STORED NUMBER 27 CHAIN DIALING 27 DELETING ALL DIRECTORY MEMORY 28 OTHER INFORMAT...

Page 5: ...services Your Caller ID phone enables you to Identify callers before you answer the phone View the time and date of each incoming call Record up to 99 Caller ID messages sequentially Know who called while you were away To get the most from your new phone we suggest that you take a few minutes right now to read through this user s guide IMPORTANT In order to use this unit you must subscribe to eith...

Page 6: ...M MEM MEM MEM MEM MEM INT INT INT INT INT INT INT INT INT INT INT INT INT INT INT INT REVIEW PQRS 7 TUV 8 WXYZ 9 GHI 4 JKL 5 MNO 6 1 ABC 2 DEF 3 TONE OPER 0 MEMORY buttons DIRECTORY button MENU button STORE button DIAL button CONFERENCE button LINE 2 button LINE 1 button HOLD button MUTE button SPEAKER button HEADSET button FLASH button VOLUME button PAUSE REDIAL button DND button VOICE MAIL 2 but...

Page 7: ...ulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations DELETE EXIT SELECT SAVE DIAL STORE MENU DIRECTORY NEW CALL CONFER LINE 2 LINE 1 VOICE MAIL 1 VOICE MAIL 2 DND PAUSE REDIAL VOLUM...

Page 8: ...and tighten the screw NOTE If the low battery icon appears in the display you need to replace the batteries It is important that you replace them as soon as possible to maintain unit operation when electrical power is off As a precaution you may want to write down any stored information you do not want erased IMPORTANT If you are not going to use the telephone for more than 30 days remove the batt...

Page 9: ...arked LINE 2 Plug the other end of each line cord into separate wall jacks 3 4 5 6 NOTE To use two line you must have two telephone lines with unique telephone numbers If you only have one telephone line this phone will still operate but only as a single line telephone 5 Connect the handset cord Plug one end of the coiled handset cord into the side of the base and the other end into the jack on th...

Page 10: ...ne for example and then set the DATA PORT switch to 2 in order to receive faxes on the phone number for line 2 If you are talking to someone on line 2 and want them to fax something to you change the DATA PORT switch to 1 and give him the phone number for line 1 Your fax machine can now receive calls on line 1 IMPORTANT Be sure to switch the fax machine back to the normal line when you are done be...

Page 11: ...tomatically set when you receive your first Caller ID call The unit resets the hour and minute each time a call is received 1 Press the MENU button 2 Use the REVIEW or button to scroll to TIME DATE 3 Press SELECT 4 Use the REVIEW or button to scroll to the desired hour 5 Press SELECT to save The cursor moves to the minute field 6 Use the REVIEW or button to select the minute 7 Press SELECT to save...

Page 12: ...croll to the desired setting 7 Press SELECT to save To start over press EXIT to return to the FLASH TIME menu Hour Format You can set the clock for either 12 hour or 24 hour military format The default is 12 hour 1 Press the MENU button 2 Use the REVIEW or to scroll to PHONE OPTIONS 3 Press SELECT 4 Use the REVIEW or to scroll to HOUR FORMAT 5 Press SELECT To start over press EXIT to return to the...

Page 13: ...LECT button 4 Use the REVIEW or button to scroll to CALL ALERT 5 Press SELECT button 6 Use the REVIEW or button to scroll to ON or OFF 7 Press SELECT to save To start over press EXIT to return to the CALL ALERT menu Local Area Code 1 Press the MENU button 2 Use the REVIEW or button to scroll to AREA CODE 3 Press SELECT ENTER DIGIT is displayed 4 Use the touch tone pad to enter your area code NOTE ...

Page 14: ...ea codes Overlapping area codes Areas that require 10 digit dialing 1 Press the MENU button 2 Use the REVIEW or button to scroll to REGION CODE 3 Press SELECT 4 Use the REVIEW or to scroll to desired code 5 Press SELECT 6 Use the touch tone pad to enter the code Press DELETE to clear and re enter all three digits 7 When finished press SELECT to save and return to CODE x Display Contrast 1 Press th...

Page 15: ... your voice mail access phone number Use the REVIEW or button to move the cursor in the display Use the DELETE button to erase a mistake and re enter the correct digit 7 Press SELECT to save To start over press EXIT to return to Lx VM CODE menu Restoring the Defaults This feature allows you to reset all the menu settings to the original default settings 1 Press the MENU button 2 Use the REVIEW or ...

Page 16: ...for a dial tone 3 Dial a phone number 4 Press SPEAKER when finished Making Calls with the Optional Headset 1 Connect a headset to the HEADSET jack on the side of the base 2 Adjust the headset to rest comfortably on top of your head and over your ear 3 Move the microphone to approximately 2 to 3 inches from your mouth 4 Press the HEADSET button and the phone automatically selects an open line 5 Wai...

Page 17: ...e phone rings the corresponding line s indicator flashes rapidly 1 Press the HEADSET button and the phone automatically selects the line using the headset 2 When you are finished press HEADSET NOTE Whether you are making or receiving a call the caller is disconnected if you press another line without putting the call on hold first NOTE To converse using the headset the handset must be placed in th...

Page 18: ...omatically selects a line and turns on the speakerphone 2 Dial the number showing in the display Call Timer During a phone conversation a built in call timer displays the length of the call in minutes and seconds When the call is finished total time shows in the display for about 10 seconds A call is timed even while it is on hold Mute To have a private off line conversation use the MUTE feature T...

Page 19: ...on to use the headset Flash Use the FLASH button to activate custom calling services such as Call Waiting which is available through your local telephone company Redial To quickly redial the last number you dialed up to 32 digits 1 Pick up the handset or press SPEAKER or HEADSET 2 The line is selected automatically 3 Wait for a dial tone 4 Press REDIAL Volume The ringer speaker and handset headset...

Page 20: ... make a second call 4 When the second call connects press CONFER To disconnect one line press the line button for the party you want to continue talking with and the other party is automatically disconnected To disconnect both lines hang up the handset or press SPEAKER if you are using the speakerphone or press HEADSET if you are using the headset To keep both parties on line but talk to one party...

Page 21: ...se flashes to indicate a message is waiting It stops flashing after the message is reviewed IMPORTANT You must have the voice mail access code programmed for this feature to work See Voice Mail Access Codes 1 Pick up the handset or press HEADSET or SPEAKER 2 Press VOICE MAIL 1 for line 1 voicemail or VOICE MAIL 2 for line 2 voicemail 3 The unit auto dials the pre programmed voice mail access numbe...

Page 22: ...iewed Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time The unit stores up to 99 call records for later review When the call log is full a new call automatically replaces the oldest call NEW appears in the display for calls received ...

Page 23: ...ress the DELETE button once Deleting All CID Records This feature allows you to clear all CID records at once 1 While viewing the CID record press and hold the DELETE button for two seconds DELETE ALL shows in the display 2 Press the DELETE button again to confirm Dialing Back When reviewing CID records you can dial back the numbers showing on the display If You Programmed Your Local Area Code in ...

Page 24: ... Program Your Local Area Code in the Setup Menu 1 Press the REVIEW or button to display the number you want to dial You will only see 10 digit numbers i e 234 555 1234 2 Press DIAL to dial back You may adjust the number format if TO ADJUST shows in the display Call Waiting Caller ID This feature lets you see in the display who is calling when you are on the phone and hear the call waiting tone in ...

Page 25: ...the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press DELETE to erase an incorrect letter and re enter the correct le...

Page 26: ... the Last Number Dialed To quickly and easily store the last number dialed 1 Press the REDIAL PAUSE button to view the last number dialed 2 Press SELECT if you want to edit the number otherwise press STORE 3 Follow the steps in the Storing a Name and Number in Memory section to store the number Storing a Pause Use the PAUSE button to insert a pause when a delay is needed in the dialing sequence fo...

Page 27: ...e dial tone 3 Press the MEMORY location button and the number automatically dials Chain Dialing This process allows you to dial a succession of stored numbers from separate memory locations This is useful when you must dial several sequences of numbers such as with frequent calls via a telephone company long distance provider For example Memory location Local access number of long distance company...

Page 28: ...ENU button 2 Use the REVIEW or buttons to scroll to PHONE OPTIONS 3 Press SELECT CLEAR ALL MEM shows in the display 4 Press SELECT 5 Press the REVIEW or button to scroll to YES 6 Press SELECT OK is displayed to confirm all directory memory is deleted If you want to start over press EXIT once to return to the previous menu level ...

Page 29: ...pted or corrupted during transmission NO DATA No CID signal has been detected or CID service has not been activated START END You are at the beginning or the end of the CID memory log Battery power level is low or battery is not installed Troubleshooting Guide No dial tone Check or repeat installation steps Make sure the telephone line cords are connected to the phone and the wall jack Make sure t...

Page 30: ...ension phones on your line Try unplugging some phones See solutions for No dial tone Phone does not ring Make sure Do Not Disturb is not turned on Incoming voice too low or none at all Check and adjust volume control setting Memory dialing doesn t work Make sure you program the memory location keys correctly Make sure you follow proper dialing sequence Battery LOW indicator blinks or is solid The ...

Page 31: ...erate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use a strong cleaning agent or abrasive powder because this will damage the finish Retain the original packaging in case you need to ship the phone at a later date ...

Page 32: ...by ATLINKS USA Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inquiries to ATLINKS USA Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product...

Page 33: ...ame and address and a description of the defect Send via standard UPS or its equivalent to ATLINKS USA Inc c oThomson 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage ATLINKS accepts no liability in case of damage or loss A new or refurbished unit will be shipped to you freig...

Page 34: ...UT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ONTHIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BYTHE LAWS OFTHE STATE OF INDIANA EXCEPTTOTHE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ONTHIS PRODUCT IS LIMITEDTOTHE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warrant...

Page 35: ...Disturb 20 E Equipment Approval Information 2 F Flash 19 Flash Time 12 H Hold 19 Hour Format 12 I If You Did Not Program Your Local Area Code in the Setup Menu 24 If You Programmed Your Local Area Code in the Setup Menu 23 Important Information 2 Important Installation Information 7 Installation 7 Installing the Phone 8 Interference Information 2 Introduction 5 L Limited Warranty 33 Local Area Cod...

Page 36: ...viewing Stored Names Numbers 25 Ringer Volume 20 S Saving CID Records to Memory Phone Directory Memory 23 Service 32 Speakerphone Handset and Headset Volume 20 Storing a Flash 26 Storing a Name and Number in Memory 25 Storing a Pause 26 Storing the Last Number Dialed 26 Summary Screen 22 Switching Between the Speakerphone Handset and Headset 17 T Telephone Basics 16 Telephone Jack Requirements 7 T...

Page 37: ...n Price Part No Qty Total All accessories are subject to availability Where applicable we will ship a superseding model Prices are subject to change without notice Total Merchandise Sales Tax We are required by law to collect the appropriate sales tax for each individual state county and locality to which the merchandise is being sent Shipping and Handling Total Amount Enclosed Use VISA MasterCard...

Page 38: ...is address listed in this manual or on the carton This will only add delays in service for your product ATLINKS USA Inc 101 West 103rd Street Indianapolis IN 46290 2003 ATLINKS USA Inc Trademark s Registered Marca s Registrada s Model 25202 TOCOM 16211370 Rev 0 E S 03 43 Printed in China ...