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Care and Maintenance

•  Keep the remote dry. If it gets wet, wipe it dry immediately.
•  Use and store the remote only in normal temperature 

environments.

•  Handle the remote gently and carefully. Don’t drop it.
•  Keep the remote away from dust and dirt.
•  Wipe the remote with a damp cloth occasionally to keep it 

looking new.

•  Modifying or tampering with the remote’s internal devices can 

cause malfunction and invalidate its warranty.

Problem: The remote does not operate your device.

•  

Make sure the remote is in the correct mode by pressing the 
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This 
tells the remote which device to operate.

•  

Remove any obstacles between the remote and the device. Make 
sure you’re aiming the remote at the device’s IR sensor.

•  

Make sure the batteries are fresh and are properly installed. 
Replace the batteries with two new AAA batteries, if necessary 
(see the Battery Installation section). 

Problem: The remote can’t be programmed to operate your 
device.

•  

If you are testing the remote while programming it, you may 
be too far away from the device or at a wrong angle. There 
must be an unobstructed path between the remote and the IR 
sensor on the device. Move closer and make sure you point the 
remote at the device you’re trying to control.

•  

If you’re using the Direct Entry programming method to enter 
the codes for your brand and the unit is still not functioning 
properly, try the auto, brand, or manual search method.

•  

To control combo units, like TV/VCRs or TV/DVDs, you must 
program the individual corresponding device keys to control 
each part of the combo unit. Once programmed successfully, the 
TV key controls the TV functions, and the DVD key controls the 
VCR or DVD functions. 

•  

Make sure the batteries are fresh and are properly installed.

Problem: The remote doesn’t perform commands properly.

•  

Make sure the remote is in the correct mode by pressing the 
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This 
tells the remote which device to operate.

•  

Make sure device is ready (for example, the DVD player has a 
disc loaded).

•  

You may have pressed an invalid key for the mode the remote is in.

•  

If you’re trying to enter a channel number directly, try pressing 
the OK key after entering the channel number as this is a 
requirement of certain models and brands.

•  

There is a possibility that a programmed code may only be 
able to control some of your device features (for example, only 
turns a device on and off). To confirm that the device key is 
programmed with the correct code for maximum functionality, 
test the device. Attempt to control a variety of the device’s 
functions with the remote. If some of the features of your 
devices don’t work, try programming the remote with a different 
code in the list using the Direct Code Entry Method, until you 
find the code that allows the remote to control the majority of 
your device’s functions. Different codes can provide different 
levels of functionality.

Problem: The LED does not light when you press a key.

•  

You may have pressed an invalid key for the mode the remote is 
in. 

• 

Make sure the remote is in the correct mode by pressing the 
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This 
tells the remote which device to operate.

•  

Make sure the batteries are fresh and are properly installed. 
Replace the batteries with two new AAA batteries, if necessary 
(see the Battery Installation section). 

Problem: The remote will not change channels on device.

• 

Make sure the remote is in the correct mode by pressing the 
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This 
tells the remote which device to operate.

•  

Press the OK key after you enter a channel number.

•  

Remove any obstacles between the remote and the device. Make 
sure to aim the remote at the IR sensor on the device.

Problem: The device’s menu does not appear on the TV screen.

•  

Make sure you have connected the device to your TV properly and 
selected the correct input. (See your devices’ Owner’s Manuals for 
proper connection procedures.)

• 

Make sure the remote is in the correct mode by pressing the 
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This 
tells the remote which device to operate.

•  

Menu access isn’t supported for all brands. You may need to use 
your original remote control to access menu functions for some 
devices. 

Audiovox Electronics Corporation (the “Company”) warrants to you the 

original retail purchaser of this product that should it, under normal use and 

conditions, be proven defective in material or workmanship during its lifetime 

while you own it, such defect(s) will be repaired or replaced (at the Company’s 

option) without charge for parts and repair labor. To obtain repair or 

replacement within the terms of this Warranty, the product is to be delivered 

with proof of warranty coverage (e.g. dated bill of sale), specification of 

defect(s), transportation prepaid, to the Company at the address shown 

below. 
This Warranty does not cover product purchased, serviced or used outside 

the United States or Canada. This Warranty is not transferable and does 

not extend to costs incurred for installation, removal or reinstallation of 

the product. This Warranty does not apply if in the Company’s opinion, 

the product has been damaged through alteration, improper installation, 

mishandling, misuse, neglect, accident, or the simultaneous use of different 

battery types (e.g. alkaline, standard or rechargeable).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS 

LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO 

EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE 

PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY 

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL 

BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL 

THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL 

DAMAGES WHATSOEVER. No person or representative is authorized 

to assume for the Company any liability other than expressed herein in 

connection with the sale of this product.
Some states/provinces do not allow limitations on how long an implied 

warranty lasts or the exclusion or limitation of incidental or consequential 

damage so the above limitations or exclusions may not apply to you. This 

Warranty gives you specific legal rights and you may also have other rights, 

which vary from state/province to state/province.

U.S.A.: 

Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, 

New York 11788 

CANADA: 

Audiovox Return Center, c/o Genco, 6685 Kennedy Road, 

Unit 3, Door 16, Mississauga, Ontario  L5T 3A5

MADE IN CHINA 

Trademark(s) ® Registered 

CRCR351 CA IB 00

©2010 Audiovox Canada Limited 

c/o Genco,  

6685 Kennedy Road, Unit 3, Door 16, 

Mississauga, Ontario, Canada L5T 3A5

Troubleshooting

Limited Lifetime Warranty

Summary of Contents for CRCR351

Page 1: ... you re trying to control It s the easiest method but it can sometimes take longer than some of the other programming methods The Brand Code Search searches through the codes for select brands of devices It s not as easy as the auto code search but it can be faster The Direct Code Entry lets you enter a code from the accompanying code list for your brand of device It s not as easy as the other met...

Page 2: ...der that device key is retained The indicator light blinks four times and turns off when the remote has gone through all the codes The remote exits the Auto Code Search If your device hasn t turned off yet try a different search method Brand Code Search The Brand Code Search goes through only the codes for one of the select brands listed in the accompanying code list If your brand of device is lis...

Page 3: ...e device key use your other hand enter the first five digit code for your brand in the code list the indicator light goes off after the first digit 2 Find the Code List that came with the remote Locate the section for the type of device you re trying to program and find your brand in that section Circle the codes for your brand and keep them handy Code Lists Bran d Cod es are use d for pro gram mi...

Page 4: ...od from the beginning When the device turns off for the first time don t press the STOP key which would store the same code Instead with the unit now off continue to press the ON OFF key repeatedly until the unit turns back on 3 Once the unit turns back on you have found another code that operates the device Press the STOP key 4 Test the key s functionality again by trying a variety of functions I...

Page 5: ...TV you must first press theTV key to put the remote in theTV Mode The remote stays in that device mode until you press a different device key For example if your remote is inTV Mode and you want to operate the DVD player or VCR you must press the VCR DVD key to change device modes 4 Use the VOL and CH keys to navigate through the on screen menu system To select the highlighted item press the OK ke...

Page 6: ...es with two new AAA batteries if necessary see the Battery Installation section Problem The remote will not change channels on device Make sure the remote is in the correct mode by pressing the corresponding device key TV SAT CBL DTC VCR DVD This tells the remote which device to operate Press the OK key after you enter a channel number Remove any obstacles between the remote and the device Make su...

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