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14

Ser v i ce I N FORM ATI ON

If  you purchased or leased your cable modem direct ly f rom your cable
company, t hen w arrant y service f or t he cable modem may be provided
t hrough your cable provider or it s aut horized represent at ive.  For
inf ormat ion on:

Order Service

Obt aining Cust omer Support

Addit ional Service Inf ormat ion

Please cont act  your cable company.

If  you purchased your cable modem t hrough a ret ailer, see t he enclosed RCA
limit ed w arrant y.

Summary of Contents for DCM205

Page 1: ...10110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110 11010110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110 110101101101100...

Page 2: ...te ventilation for this modem and keep it away from heat sources Do not locate near heat registers or other heat producing equipment Provide for free air flow around the cable modem and its power supply Please fill out the product registration card that came with this modem and return it immediately Returning the card allows us to contact you if needed Keep your sales receipt to obtain warranty pa...

Page 3: ...nternet Service Provider ISP 3 bef o r e y o u begin 4 Contact Your Local Cable Company 4 Co n n ect in g t h e Ca bl e M o d em 5 a ct iva t in g t h e Ca bl e M o d em 8 initialization mode 8 Usin g t h e Ca bl e M o d em 9 Buttons 9 Light Indicators OPERATIONAL MODE 9 Reset Switch 10 Other Status Lights 11 FREQUEN TLY ASKED QUESTION S 12 Tr o u bl esh o o t in g 13 Ser v ice IN FORM ATION 14 Qu...

Page 4: ...n 56K Ability to send and receive data over the cable line Plug and play operation for easy setup and installation Compliance to DOCSISspecification see page 12 ON OFF Button to put the Ethernet port in standby mode Email waiting notification capability Diagnostic light patterns on the modem Ability to receive automatic software updates if initiated by your cable company The following may affect t...

Page 5: ...tandard DOCSIStechnology Th e In t er n et Ser v ice Pr o v id er Isp Your cable company gives you access to an Internet Service Provider ISP The ISP is your gateway to the Internet It provides you with a pipeline to access Internet content on the World Wide Web WWW Check with your cable company to make sure you have everything you need to begin they ll know if you need to install special software...

Page 6: ... always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Pl ea se v er if y t h e f o l l o w in g w it h t h e ca bl e co m pa n y The cable service to your home supports DOCSIS compliant two way modem access Your Internet account has been set up You have a cable outlet near your PC and it is ready for cable modem service Re...

Page 7: ...es Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready when you are To disconnect just your computer from the Internet use the ON OFF button to put the modem in stand by mode 3 1 2 Coaxial Cable AC Power Ethernet Thomson Power AC Adapter Cable In ...

Page 8: ...odem Then plug the adapter into an AC outlet NOTE Use the Thomson power supply Stock 1544907 that is compatible with this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable straight wired see above to the Ethernet port on the back of your computer and the other end to the connector labeled Ethernet on the cable modem s back panel Alternatively a USB to Ethernet a...

Page 9: ...seT Hub or Switch Straight through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept either a cross over or a straight depending on the setting...

Page 10: ... 4 Configuring The cable modem received its IP address and is downloading its configuration file from the ISP 5 Registering The cable modem configuration is complete It is registering its as configured settings with your Cable Operator Once complete the lights will stop flashing and the modem will enter Operational Mode in it ia l iz a t io n m o d e After you install the cable modem and turn it o...

Page 11: ...ving The light is off when no Ethernet carrier is present or the modem is in stand by mode on when the Ethernet carrier is present but there s no transmit receive activity and flashing when there is Ethernet transmit receive activity Cable Indicates the status of your cable connection The light is off when no cable connection is detected or the modem is in stand by mode and fully lit when the mode...

Page 12: ...in Initialization Mode 2 Factory Default Reset Unplug the modem from the AC power Press and hold the reset switch while plugging the modem into AC power Continue holding the button Release the button when all lights come on about 6 seconds This will return the modem to a factory out of box condition This should only be done if the cable modem has been taken out of service in one location and is be...

Page 13: ...ou may see are Software downloading or update in progress Lights flash sequentially from top to bottom All lights are off The Cable Modem is in Standby Mode or is not receiving AC power De Activated Cable Service Operator has de activated the cable modem The Cable Light flashes slowly X X X X X X ...

Page 14: ...ou to connect this modem to your computer s USB port Q Once my DCM is connected how do I get access to the internet A Your local cable company provides your Internet Service offering a wide range of services including email chat and news and information services and a connection to the world wide web Q Can I w atch TV and surf the internet at the same time A Absolutely And your phone line won t be...

Page 15: ...t cable see page 6 Th e m o d em w o n t r egist er a ca bl e co n n ect io n Ca bl e l igh t n o t o n co n t in u o u sl y If the modem is in Initialization Mode the Power Light will be flashing Call your Cable company if it has not completed this 5 step process within 30 minutes and note which step it is getting stuck on See page 8 for details The modem should work with a standard RG 6 coaxial ...

Page 16: ...service for the cable modem may be provided through your cable provider or its authorized representative For information on Order Service Obtaining Customer Support Additional Service Information Please contact your cable company If you purchased your cable modem through a retailer see the enclosed RCA limited warranty ...

Page 17: ...INTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 16MB 24MB preferred Operating System Windows 95 98 2000 NT Mac OS7 5 3 or higher Linux Available Disk Space Minimum 45MB 90MB preferred Minimum 31MB 69MB preferred Video VGA or better SVGA preferred VGA or better SVGA built in preferred Floppy Drive 3 5 High Density CD ROM preferred 3 5 High Density CD ROM preferred Ethe...

Page 18: ... or actually transmitting receiving The light is off when no Ethernet carrier is present or the modem is in stand by mode on when the Ethernet carrier is present but there s no transmit receive activity and flashing when there is Ethernet transmit receive activity Cable Indicates the status of your cable connection The light is off when no cable connection is detected or the modem is in stand by m...

Page 19: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which you can determine by turning the equipment off and on try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for the radio or television that is receiving the ...

Page 20: ...packet format and sends it over the 10BaseT LAN cable F Connector A type of coaxial connector labeled CABLE IN on the rear of the Cable Modem that connects the modem to the cable system Hub A device used to connect multiple computers to the cable modem IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host...

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Page 23: ...21 10330 North Meridian Street Indianapolis IN 46290 1999 Thomson Consumer Electronics Inc Trademark s Registered Printed in USA TOCOM 15506680 100 RECYCLED PAPER MINIMUM 40 POST CONSUMER ...

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