background image

user manual

DSB772WE

www.RCAav.com

General Controls Reference Guide

Unit

Wi-Fi Streaming Media Player

with 1080p HDMI output

It's important to read this instruction prior to using your new product for the first time.

EN - 1

EN - 2

EN - 3

EN - 4

EN - 6

To Change Remote Battery

2. Insert one 

CR2032 

  (3V) size 

battery.

1. Open the 

battery 
door.

Take out the plastic sheet 
before 
operating 
the Remote 
Control.

EN - 5

Safety Precautions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference 
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which can be determined by turning the equipment 
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications not expressly approved by the party responsible for compliance could 
void the user’s authority to operate the equipment.

HDMI,  the  HDMI  logo  and  High-

Definition Multimedia Interface are 

trademarks or registered trademarks 

of HDMI Licensing, LLC.

Manufactured under license from 

Dolby  Laboratories.“Dolby”  and 

the  double-D  symbol  are  trade-

marks of Dolby Laboratories.

The lightning flash with an arrowhead symbol, within the equilateral 
triangle, is intended to alert the user to the presence of uninsulated 
“dangerous voltage” within the product’s enclosure that may be 
of sufficient magnitude to cause an electric shock.

WARNING: 
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE 
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING: 
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT 
PLACE OBJECTS FILLED WITH LIQUIDS ON OR NEAR THIS UNIT.

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION

The exclamation point within the equilateral triangle is intended 
to  alert  the  user  to  the  presence  of  important  operating  and 
maintenance (servicing) instructions in this owner’s manual.

FCC RF Radiation Exposure Statement : 

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This 
equipment should be installed and operated with minimum distance 20 cm between the radiator and your 
body. End users must follow the specific operating instructions for satisfying RF exposure compliance. This 
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices 
because their signals could interfere with critical aircraft instruments.

1. 

IR (remote control) sensor

2. 

Status indicator

3. 

DC IN power jack

4. 

Analog AUDIO OUT jacks

5. 

Composite VIDEO OUT jack

6. 

HDMI OUT jack

3

4

5

6

1 2

1. 

 POWER button

 

Press to turn on/off the player.

2. 

 RETURN button

 

Press to return to the previous screen.

3. 

 Audio button

 

Press to select the audio mode.

4. 

/- buttons

 

Press to adjust the volume.

5. 

 Reverse Scan button

 

Press to fast reverse playback.

6. 

A, B, C, D buttons

 

If  a  color-coded  menu  option  appears  on  your 
screen,  you  can  press  the  corresponding  color-
coded button to select this option.

7. 

NETFLIX button

 

Press to access Netflix service directly.

8. 

 Mute button

 

Press to mute all sound.

9. 

   Home button

 

Press to display the main menu of the player.

10.    ,  ,  ,   (Cursor) buttons
 

Press  to  select  items  or  settings  in  on-screen 
menus.

 

OK/ENTER button

 

Press to confirm or select menu items.

11.  

 Subtitle button

 

Press to display the subtitle menu.

12. 

 Play/ Pause button

 

Press to start playback.

 

Press to pause playback.

13. 

 Stop button

 

Press to stop playback.

14. 

 Forward Scan button

 

Press to fast forward playback.

15.  VUDU button  
 

Press to access VUDU service directly.

16.  Pandora button
 

Press to access Pandora service directly. 

Accessories

•  AC Adapter .................................................................  x1
•  Remote Control (with battery) .............................  x1

CAUTION: Danger of explosion if battery is 
incorrectly replaced. Replace only with the 
same or equivalent type.

Remote Control

Battery Replacement
When  the  battery  become  weak,  the  operating 
distance  of  the  remote  control  is  greatly  reduced 
and you will need to replace them.
Notes:  
•  If the remote control is not going to be used for a 

long time, remove the battery.

WARNING: 
•  Do not dispose of the battery in a fire or  it may 

leak and /or explode.

•  Batteries should not be exposed to excessive heat 

such as sunshine, fire or the like.

2

8

9

10

11

12

13

14

15
16

3

4

5

6

7

1

Re

m

ov

e

b

ef

or

e

u

se

Connect an audio cable (not included) to the red and white AUDIO OUT jacks on your player and to the AUDIO 
IN jacks on your AV receiver or amplifier.

1

2

A. Using an HDMI cable (for best connection)

Connect an HDMI cable (not included) to the HDMI OUT jack on your player and to the HDMI IN jack on your 
TV.

Connecting to a TV

Connecting to an Audio System

B. Using an A/V cable

Connect the yellow connectors on an A/V  cable  (not  included)  to  the VIDEO  jack  on  your  player  and  the 
VIDEO IN jack on your TV. Connect the red and white connectors to the AUDIO OUT jacks on your player and 
L/R AUDIO IN jacks on your TV.

Notes:

Do not tilt the connector when inserting it into the HDMI jack, and make sure the shapes of the jack and 

• 

the connector are matched.

  HDMI IN

High

Definition

TV

4

Connecting to Your Network

Your player can be connected to your home network by connecting the player to your Wi-Fi network.

Modem Cable

Modem Port

Wireless access point

A.  Connecting your player to a wireless access point or router

B. Connection Status 

To check your network connection status, select the Settings Option from Main Menu, then select 
Network -> Network Test.

Note: 
Do not place anything on the top of your player. Placing objects on the top of your player may interfere with 
the wireless signal, or cause the player to overheat.

Your player has an integrated Wi-Fi device 
and  antenna.  No  physical  connection 
to the wireless router is necessary. Place 
your player within range of your wireless 
network.  During  configuration  of  your 
player for network access, you may need 
to enter a password if your network has 
security turned on.

Unit

3

Powering up & Initial setup

A. Operating with the remote control

To use, point the remote control at the remote sensor located on the front of the player.  Please ensure the front of 
the player is not obstructed. Do not expose the remote sensor of your player to a strong light source such as direct 
sunlight or other illumination. If you do so, you may not be able to operate your player via the remote control.

B. Starting up & Basic setup

1.  After all connections are complete, connect the power adaptor to your player.
2.  If Player doesn’t turn on automatically within ten seconds, press   on the remote control to turn on your 

player. 

3.  Turn on your TV. Ensure your TV is switched to the input source that you’ve connected the player.  (For details, 

refer to TV’s user manual).

  If the TV is connected by an HDMI cable, please allow a few moments for the opening screen to display.
4.  The Player will display a basic setup screen which will guide you though initial setup.

AV receiver/amplifier

AUDIO IN

R

L

(White) (Red)

(White)

(Red)

(Yellow)

AUDIO IN

R

L

VIDEO IN

Standard

Definition

TV

(White)

(White)

(Red)

(Red)

(Yellow)

When  using  non-HDCP  compatible TV, 

• 

the image will not display properly.
An HDMI cable carries both video and 

• 

audio  signals.  If  you  want  to  use TV 
speakers, you do not need to make an 
additional audio connection if you are 
using an HDMI cable. 

The picture noise appears “noisy” or degraded
•  Your Player may be set to a HDMI resolution that’s higher than your TV’s.  Change the resolution to match 

your TV’s resolution.

Player doesn’t display video on my TV screen
•  Select the appropriate video input mode on the TV so the picture from the Player appears on the TV screen.
•  Make sure your HDMI cable or RCA cable is securely inserted in both the Player and your TV.
•  Your TV may not support the resolution you have set on the Player. Change the resolution to match your 

TV’s resolution.

•  The player’s HDMI OUT cable is not securely connected to your player or your TV.

I need to input text to manually configure log-in IDs, passwords or network settings, but I don’t see 
an on-screen keyboard
•  Try pressing the OK button on your remote control while the cursor is blinking on the screen’s entry 

field, this should bring up an on-screen keyboard. Try adjusting the frequency range and channel of your 
network.

The Player has a poor or intermittent connection to the Wi-Fi access point (eg wireless router)
•  The wireless communication may be interrupted from household devices that are using radio frequencies. 

Move the Player away from them.

•  The Access Point is located too far from the Player.

How can I check if my network connection is OK?
•  Go to the Player’s Settings Menu, then select  Network ->  Network Test.  This will test if you are successfully 

connected to your Home Network and if your broadband connection is connected to the internet.

•  Go to the Player’s Entertainment Menu, select VUDU Movies -> My VUDU -> Info & Settings -> Network 

Speed Test.  This will test the speed/performance of your network

The remote control does not work properly
Check the following:
•  The batteries are inserted correctly.
•  The batteries are fresh.
•  The remote control is pointed directly at the remote sensor of the Player.
•  The remote control is not being used from too far a distance from the Player.
•  Nothing is obstructing remote sensor (located on front of the Player).

5

Settings & Entertainment

Troubleshooting

Settings options
Network --> Info --> Quick Setup --> Display --> Audio 
--> Language --> System

The main menu includes Settings & Entertainment options. Press   ,  ,  ,   to highlight an option, press OK/
ENTER
 to confirm your selection and setting , press   to return to previous menu.

Streaming video services (such as YouTube™, etc.) often stop, pause or “buffer” during playback
•  Your Wi-Fi Access Point (eg wireless router) may be too far from the Player.  If possible, try to locate 

your Wi-Fi router closer to your Player, or consult an expert on ways to improve your home network’s 
bandwidth.

•  Your broadband service speed may not be fast enough to stream video services. If so, your Internet 

Service Provider (ISP) may have other service plans that provide higher bandwidth.

Player does not work
•  Unplug the AC power adapter, wait at least ten seconds, then plug it back in.
•  Ensure the AC adapter is securely inserted into the Player’s power jack and an AC outlet.  The Player’s 

green power indicator should turn on within ten seconds of the Player’s AC Adapter being plugged in.

 •  See troubleshooting tips below.

My Wi-Fi network is not displayed on the “Network List”
•  The access point or wireless LAN router may not broadcast its SSID. 
  - Manually enter your access point’s SSID in the Network Settings Menu of the Player.
  - Or set your access point to broadcast its SSID.
•  Your Wi-Fi network may not be set to the frequency range or range of channels that this Player can 

support. Try adjusting the frequency range and/or channel of your network.

The Player has “frozen” or stopped working
•  To reset the Player, unplug the AC power adapter, wait at least ten seconds, and then plug it back in.
•  Make sure your Remote Control is functioning properly.
My Player seems to shut down by itself, is there a problem?
•  No, in order to save you power, the Player will shut down after prolonged periods on inactivity - don’t 

worry, it won’t shut down while you’re using it.”  Note: you can disable this feature, or adjust the Auto 
Power Down Duration  by going to Settings -> System  -> Auto Power Down

Need More Help?

Please visit online help at http://www.RCAav.com

Settings:  Use  to  define  your  basic  settings  to  your 
preference. To return to a previous screen, press   .

Important Information Relating to Network Services 

All  information,  data,  documents,  communications,  downloads,  files,  text,  images,  photographs, 
graphics, videos, webcasts, publications, tools, resources, software, code, programs, applets, widgets, 
applications, products and other content (“Content”) and all services and offerings (“Services”) provided 
or made available by or through any third party (each a “Service Provider”) is the sole responsibility of 
the Service Provider from whom it originated. 
The availability of and access to Content and Services furnished by the Service Provider through this 
device are subject to change at any time, without prior notice, including, but not limited to the suspension, 
removal or cessation of all or any part of the Content or Services. 
Should you have any inquiry or problem related to the Content or Services, you may refer to the Service 
Provider’s website for the most up-to-date information. AVC Multimedia is neither responsible nor liable 
for customer service related to the Content and Services. Any question or request for service relating 
to the Content or Services should be made directly to the respective Content and Service Providers. 
Please note that AVC Multimedia is not responsible for any Services provided by the Service Provider 
or any changes to, removal of, or cessation of such Services and does not warrant or guaranty the 
availability of or access to such Content or Services.

Entertainment: This gives you access to many applications 
and services.  Some of the services may require a log-in 
ID  and  password,  some  of  the  services  may  require  a 
subscription. The Player will provide you with on-screen 
instructions if a log-in ID or password is required.

Limited warranty

AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extend to the original 

consumer purchaser and is limited to non-commercial use of the product.

One Year Parts & Labor Warranty

AVC products purchased in the United States are warranted to be free from defects in materials or 

workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to 

this warranty, we will service the product using new or refurbished parts and products, at AVC’s sole discretion.

During a period of one year from the effective warranty date, AVC will provide, when needed, service labor 

to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United 

States, you must first call our  Customer Support Center at 1-800-506-5746 or 1-877-252-6873, during 

the hours listed in the box below. The determination of service will be made by AVC Customer Support. 

PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured 

replacements for defective parts or products will be used for repairs by AVC at its designated Service Center 

for one year from the effective warranty date. Such replacement parts or products are warranted for an 

additional one year from the date of repair or replacement. The Customer will be required to ship the unit to 

the Service Center indicated at the time Customer Support is contacted to make the necessary repairs. The 

customer is responsible for all transportation charges to the service facility.

Packaging and Shipping Instruction

When you send the product to the AVC service facility you must use the original carton box and packing 

material or an equivalent as designated by AVC.

LIMITED WARRANTY

Your Responsibility

1) You must retain the original sale receipt to provide proof of purchase.

2) These warranties are effective only if the product is purchased and operated in the U.S.A. or Canada.

3) Warranties  extend only to defects in material  or workmanship, and do not extend to any product or 

parts which have been lost or discarded, or damage to product or parts caused by misuse, accident, 

improper operation or maintenance, or use in violation of instructions provided with the product, or 

to product which has been altered or modified without authorization of  AVC, or to products or parts 

thereof which have had the serial number removed or changed.

Out of Warranty

Important: 
Also keep your "Bill of Sale" as proof of purchase.
Model no.  .................................................................................... 

Product name .......................................................................

Type of set ................................................................................... 

Serial no. ....................................................................................

Invoice no. .................................................................................... 

Date purchased .....................................................................

Dealer name ..............................................................................................................................................................................................
FOR SERVICE AND REPAIR, PLEASE VISIT www.RCAav.com

Specifications and external appearance are subject to change without notice.

In the event your product requires repair after the limited warranty period has expired, please contact 
our Customer Support Center at 1-800-506-5746, 1-877-252-6873 or www.RCAav.com

Hours: Monday–Thursday: 9am–7pm,  Friday: 9am–5pm,  Saturday: 9am–NOON Eastern time.Important:
You are responsible for any transportation, shipping or insurance relative to the return of product to our 
Product Returns Center.

All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular 

purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception 

of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all 

other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the 

repair or replacement of any parts. In no event shall AVC be liable for consequential or incidental damages. 

No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these 

warranties in any manner whatsoever. The time within action must be commenced to enforce any obligation 

of AVC arising under the warranty or under any statute, or law of the United States or any state thereof, is 

hereby limited to one year from the date of purchase. This limitation does not apply to implied warranties 

arising under state law.

This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to state. 

Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or 

the exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.

For more information on other products and services, please visit our web site at www.RCAav.com

©2011 AVC Multimedia     Trademark(s) ® Registered      Printed in China

811-772291W010

Reviews: