14 Chapter 3
Chapter 3: Other Information
Illustrations contained in this document are for representation only.
Other Information
Chapter 3
15
Illustrations contained in this document are for representation only.
Care and Cleaning
CAUTION: Unplug the DVR10 before cleaning.
You can clean the DVR10 as required, using a soft lint-free cloth. Be sure to occasionally dust the
ventilation slots in the cabinet to help assure adequate ventilation.
Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These
types of cleaners will damage the finish of the DVR10.
Troubleshooting
DVR won’t work
• Try unplugging the AC power cord and plugging it back in at both ends.
• Make sure the DVR is connected and cables are seated properly.
• If the unit doesn’t appear on the TV or set-top box screen, unplug the 1394 cable (DTVLink)
and reconnect.
• Make sure TV is tuned to the DVR10 video input.
Program(s) not recorded
• Make sure you have selected a digital channel; the DVR10 does not record analog channels.
• If the channel is changed when the DVR10 is recording, the DTV stops sending the program
and ends the recording process.
• Check the timed recording in the Record/Wake Timer screen on the TV to make sure the
correct channel and antenna was selected.
• When playing back a recorded sub-channel, you might have to channel through the sub-
channels to get to the sub-channel you recorded. Press CH+ or CH-.
DVR10 Too Hot
• If the DVR10 is currently “playing” content and senses an over temperature condition, it shall
display the following: “Unit has exceeded Maximum safe operating temperature. Please move
to a cooler environment and restart unit.” The DVR10 has built-in sensors that monitor the
unit's temperature. Extremely high temperatures adversely affect the unit's longevity and may
affect it’s ability to effectively record and play digital content.
• All front panel LEDs flash on and off to indicate an over temp condition. Disconnect the 1394
and power cables and move the unit to cooler location. When the unit has been allowed to
cool, plug in the power cord to power up the unit. Once the DVR10 is powered up, connect
the 1394 cable to the television.
1394 Device No Longer Connected
If a non-correctable error has occurred or the power or 1394 cable has been disconnected, the
following message appears: “A 1394 device is no longer connected to the network. If this was
unintentional, please check your connections.”
• Press OK to clear screen.
• Check all cables to make sure they’re connected and firmly seated.
• If all cables are firmly attached, disconnect the 1394 cable, wait 10 seconds, and reconnect.
This will reinitialize the DVR10 on the 1394 network.
