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Chapter 5
Illustrations contained in this document are for representation only.
Other Information
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• 90 days from date of purchase for labor charges.
• One year from date of purchase for parts.
• Two years from date of purchase for the picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.
What we will do:
• Pay any Authorized RCA Television Service Center the labor charges to repair your television.
• Pay any Authorized RCA Television Service Center for the new or, at our option, refurbished replacement parts and
picture tube required to repair your television.
How you get service:
• For screen sizes of 26” and smaller: Take your RCA television to any Authorized RCA Television Service Center and
pick up when repairs are complete.
• For screen sizes larger than 26": Request home or pick up, repair, and return service from any Authorized RCA
Television Service Center, provided that your television is located within the geographic territory covered by an
Authorized RCA Television Service Center. If not, you must take your television to the Service Center location at
your own expense, or pay for the cost the Service Center may charge to transport your television to and from
your home.
• To identify your nearest Authorized RCA Television Service Center, ask your dealer, visit rca.com, look in the Yellow
Pages, or call 1-800-336-1900.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also
required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your television. Any
additional information should be obtained from your dealer.)
• Installation and related adjustments.
• Signal reception problems not caused by your television.
• Damage from misuse or neglect.
• Batteries.
• Customer replacement fuses.
• Damage from images burnt onto the screen.
• A television that has been modified or incorporated into other products or is used for institutional or other
commercial purposes.
• A television purchased or serviced outside the U.S.A.
• Acts of nature, such as but not limited to lightning damage.