RCA H5450RE3 - Cordless Extension Handset, User Manual

Page 1: ...4 Line Accessory Handset User s Guide Please read this manual before operating this product for the first time Model H5450 TM ...

Page 2: ...s and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equi...

Page 3: ...f and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on...

Page 4: ... SIgN ALERTINg YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYINg ThE PRODUCT CAUTION Important Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co loc...

Page 5: ... a way that offer similar privacy This user s guide will cover the basics to get you started explain the advanced features of the Cordless Handset and show you how to tailor the RCA H5450 to your specific needs To get the most from your new phone we suggest that you take a few minutes right now to read through this user s guide NOTE The ringer timing in this system may ring in a different sequence...

Page 6: ...wer Button 17 Talk Button 17 Left and Right Soft Buttons 18 MENU System Adjust Settings and Registration 18 Redial Soft Button 18 Pre Dialing 18 Navigation Button 18 Speaker Button 18 Headset Jack 19 Mute 19 Hold 19 Exit Button 19 Voice Mail Button 19 Voice Mail Indicator Light 19 Intercom Button 20 Call Forwarding 20 Conference Calling 20 Second Incoming Call 20 Caller ID 20 Call Waiting 21 Exten...

Page 7: ...n Group Setting 57 Auto or Manual Line Selection Settings 59 Second Incoming Call 2nd Call Alert 60 Headset and Belt Clip Operation 61 Replacing the Batteries 62 Cordless Handset Battery 62 Handset Memory Retention 62 Battery Safety Precautions 63 Other Information 64 Display Messages 64 Sound Signals 65 Troubleshooting Tips 65 Caller ID 66 Telephone 66 General Product Care 68 Causes of Poor Recep...

Page 8: ...ely low temperature Avoid dusty locations Avoid other cordless telephones or personal computers INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference c...

Page 9: ... Setup Parts Checklist Make sure your package includes the following items REDIAL MENU Cordless Handset Belt Clip Base Charging Cradle Charging Cradle Bracket Battery Pack Battery Compartment Cover Charger AC Adapter ...

Page 10: ...Metal Hydride Ni MH battery NOTE It is important to maintain the polarity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 3 Close the battery compartment by pushing the back cover up until it snaps into place 4 Place the handset in the charging cradle Charge the battery for 12 hours before the firs...

Page 11: ...d channel of the wall bracket Allow approxi mately 3 of cord past the end of the channel 6 Insert the round connector on the AC adapter cord into the connection on the bottom of the charging cradle 7 Insert the front tabs of the bracket in the square holes of the charging cradle Swing the cradle down to snap it in place Make sure the AC adapter cord is not pinched between the cradle and the mount ...

Page 12: ...within 30 seconds after programming the Base Unit 1 On the Base Unit press the soft button 2 Press 5 or 6 on the Navigation button to scroll through the options until Registration appears on the display 3 Press the soft button 4 Register HS appears on the display Have the Cordless Handset ready to program 5 Press the soft button 6 The display will show Press REGISTER in HS menu options A 30 second...

Page 13: ...n be reused 1 On the Base Unit press the soft button 2 Press 5 or 6 on the Navigation button to scroll through the options until Registration appears on the display 3 Press the soft button 4 Press 5 or 6 on the Navigation button to scroll through the options until Deregister HS appears on the display 5 Press the soft button Have the Cordless Handset ready to program 6 The display on the Base Unit ...

Page 14: ...1 Press the soft button 12 The Cordless Handset will link to the Base Unit at this time The Cordless Handset display will show Deregistration completed and return to standby 13 Repeat the steps for each Cordless Handset to be deregistered 10 If an invalid ID was entered the display will show Invalid ID and return to the Registration submenu Deregister HS Deregister HS 14 ...

Page 15: ... Microphone Speakerphone Intercom Keypad Exit Soft Button LCD display Cordless Handset Receiver Soft Button Voice Mail Indicator Antenna Flash Navigation Button Volume Directory Caller ID Talk End Power Cordless Handset Layout 15 ...

Page 16: ...Features Contacts Cordless Handset Charging Cradle Layout 16 ...

Page 17: ...dicator Number of bars is proportional to the amount of battery time remaining Indicates charging when in charger cradle The second and third lines can show status Caller ID information message menu selections or editable characters The last line shows various left and right Soft Button functions End Power Button Press to end a call Press for 3 seconds to turn the handset power ON or OFF Talk Butt...

Page 18: ...re accessing a telephone line by pressing the Talk or Speaker button Navigation Button Press 5 or 6 to scroll through records and menu selections on the display adjust ringer volume during Standby Mode and adjust the Cordless Handset receiver Speakerphone or Headset voice volume during a call Press 3 or 4 to move the cursor on the display during number and name editing and to access Caller ID or D...

Page 19: ... phone line to retrieve a dial tone after you end a call or to perform the call waiting feature provided by local phone companies during a call Hold Available through the soft button during a call Allows you to temporar ily suspend a call up to 30 minutes Exit Button Returns to the Standby Mode display Any unsaved changes will be discarded Voice Mail Button Allows you to access the Voice Mail syst...

Page 20: ...ws a caller from the Base Unit or a Cordless Handset to add a third person to a call The call must include at least one outside line Second Incoming Call Alerts you of a new call from a different line by a tone when you are on the phone Allows you to toggle between calls Caller ID Contact your local phone company to subscribe to this feature The phone system receives and displays Caller ID informa...

Page 21: ... at the same time as one group The first Handset user to answer receives the call There are four group ID numbers 91 94 available for Cordless Handset users NOTE The Base Unit always belongs to all groups For example if several Cordless Handset users in a sales department decide to be called as a group each Cordless Handset subscribes to the same group ID number Outside and Intercom calls can be d...

Page 22: ...ion in this User s Guide for instructions on set ting your Cordless Handset to the Auto or Manual Line Selection Mode Auto Line Selection Dial The Auto Line Selection Dial function allows the user to dial a phone number with out first choosing a line An available line is automatically selected 1 Press the Talk or Speaker button NOTE To cancel dialing at any time press the End button 2 The display ...

Page 23: ...the End button 2 If the Cordless Handset can not establish a connection to the Base Unit after 15 seconds the display will show No connection If all usable phone lines are not available it will show No line is available If there are usable phone lines avail able but system resources are busy the display will show System busy 3 Otherwise the display will show phone lines that are available at the t...

Page 24: ...to edit the number entered The soft button erases the last digit entered The soft button erases the entire line but remains in the pre dialing mode 3 Press the Talk or Speaker button to make auto or manual line selection dial 4 If the dialing prefix function is enabled via phone setting menu the dialing prefix will be inserted before the phone number entered 5 Before the auto or manual line select...

Page 25: ... soft button to keep it in the redial log To Save a Number from the Redial Log to the Directory 1 Press the soft button 2 Press 5 or 6 on the Navigation button to scroll to the number to be saved 3 Press soft button 4 Enter a name and then save the number Please refer to Directory section for detailed operation Receiving a Call 1 The Cordless Handset will ring and or vibrate when a call is receive...

Page 26: ... following audio modes receiver call speak erphone call and headset call 1 To switch to receiver call from headset call unplug the headset 2 To switch to headset call from receiver call plug in the headset 3 To switch to receiver or headset call from speakerphone call press Talk button 4 To switch to speakerphone call press Speaker button Putting Call s on Hold The hold function allows the user to...

Page 27: ...button NOTE The Cordless Handset must be within the Base Unit s coverage area to resume a call Otherwise it will fail and the display will show No connection Call Waiting To use this feature you must subscribe to a Caller ID with a Call Waiting Service When you are on the phone and you are receiving another call you will hear a tone and the display will show who is calling Press the Flash button t...

Page 28: ...igit extension or extension group using the keypad The Cordless Handset will page the selected extension s 5 If the paging is not answered for 30 seconds the call transfer will be cancelled and the display will show Paging out for a few seconds 6 After the paged extension or one of the paged extensions picks up and talks end the call to complete the announced call transfer Unannounced Call Transfe...

Page 29: ...less Handsets One is normal intercom which can be made without the presence of the Base Unit if there are no calls held by the Cordless Handset The other is a Base Unit assisted intercom which is made when there are calls held by the Base Unit Base Unit assisted intercom is used to set up a conference call Please refer to Three Way Conference Calls for details Making an Intercom Call An intercom c...

Page 30: ...Press the soft button to turn off the ringer or vibrator if you wish to ignore the call NOTE The function is valid only for the current call 3 Press the Talk or Speaker button to answer the intercom call shown in the display End an Intercom Call To end a receiver call a headset call or a speakerphone call press the End button or place the Cordless Handset in charging cradle Ignore and Override an ...

Page 31: ...e is answered this becomes an intercom call Voice Mail VM Every Cordless Handset connected to the system has its own voice mailbox Each Cordless Handset has a mailbox number that is the same as it s ID extension number The system can hold up to 100 minutes of messages with each message having a limit of sixty four 64 seconds NOTE The default password is 0000 Use this password when setting up voice...

Page 32: ...pted 3 Press 5 or 6 on the Navigation button to scroll through the options until VM box option appears on the display 4 Press the soft button 5 Change password appears on the display 6 Press the soft button 7 Enter new four digit password 8 Re enter password to verify 9 If the passwords match a confirmation tone will sound The password is now changed and the system will return to the VM box option...

Page 33: ... will play the greeting To stop playing the greeting press the soft button 8 The handset will return to the VM box option screen Record greeting 1 Press the Voice Mail button 2 Enter your two digit Cordless Handset ID followed by your four digit extension password when prompted 3 Press 5 or 6 on the Navigation button to scroll through the options until VM box option appears on the display 4 Press ...

Page 34: ...e Navigation button to scroll through the options until Delete greeting appears on the display 6 Press the soft button 7 The display will prompt the user to confirm Delete greeting 8 To confirm press the soft button If the system is using the default greeting it cannot be deleted The display will show Default greeting cannot be deleted Only recorded greetings can be deleted 9 To cancel press the s...

Page 35: ...al greeting press four to delete your personal greeting or press the pound key to return to the previous menu Press 2 to play the personal greeting The personal greeting will be played or the default Please leave a message after the tone will be played Press 3 to record a new personal greeting The voice prompt will say To record new greetings speak clearly after the tone When you finish recording ...

Page 36: ...f there are no more new messages the display will remain on the last new message until it times out and returns to Standby Mode 9 To replay the message from the beginning press 3on the Navigation button 10 To play the previous message press 3 3 twice on the Navigation button NOTE A confirmation tone should sound each time you press 3 11 To delete a new message press the soft button 12 Delete appea...

Page 37: ...sages Played deleted or transferred messages will not display Press the soft button to return to the Play new display Play Old Messages 1 Press the Voice Mail button The display will show Connecting while the Cordless Handset contacts the voice mail system If the connection fails the display will show No connection 2 Voice mail can only be accessed by 2 users at a time If voice mail is in use the ...

Page 38: ... Press the soft button to delete the message NOTE Messages will be stored until deleted 13 To view the caller ID information press the soft button 14 Press 5 or 6 on the Navigation button to scroll through the options until View CID appears on the display 15 Press the soft button 16 The display will show the date time name and number of the caller if available 17 Press the soft button to return to...

Page 39: ...fer if the system is not using the default messages 1 The auto attendant will answer the call The voice prompt will ask Please enter extension number or press zero for the operator To access voice mail press the star button 2 The voice prompt will ask Please enter the extension followed by the password 3 Enter the two digit extension followed by the four digit extension password 4 If the extension...

Page 40: ...played message The voice prompt will say Message deleted and then return to the message menu NOTE Messages will remain in voice mail until deleted 10 Messages can be transferred to another extension The voice prompt will say Press five to transfer this message After pressing 5 the voice prompt will ask Please enter the extension number or press pound to cancel If the extension is valid the voice p...

Page 41: ... prompted by the display using the keypad NOTE To enter a letter or number using the keypad press the corresponding keypad number one or more times according to the order of the character on the button NOTE To erase a letter on the display press 3 or 4 on the Navigation button to move the cursor to the immediate right of the letter then press the soft button 5 To save the name press the soft butto...

Page 42: ...ress the soft button 4 Press 5 or 6 on the Navigation button to locate the Delete option and press the soft button 5 The display will prompt for confirmation 6 Press the soft button to delete entry 7 Press the soft button to return to the directory menu Edit Entry 1 Press 3on the Navigation button 2 The directory will display the first entry Press 5 or 6 on the Navigation button to scroll through ...

Page 43: ...ton 9 Edit the number when prompted by the display 10 Press the soft button View Number 1 Press 3on the Navigation button 2 The directory will display the first entry Press 5 or 6 on the Navigation button to scroll through the directory or enter a letter from the keypad to jump to the first record in that alphabet group then press 5 or 6 on the Navigation button to reach the exact record 3 To view...

Page 44: ...ence Calls The conference call function allows a caller from a Cordless Handset to add a third person to a call The call must include at least one outside line Conference calls between three extensions are not supported Add Extension From Cordless Handset 1 Press the soft button 2 Hold appears on the Display 3 Press the soft button 4 To add handset or the Base Unit for a three way conference press...

Page 45: ...he soft button 4 To add a phone line press the Talk or Speaker button and enter a phone number press the soft button or press 3 or 4 on the Navigation button to dial from Directory or Call Log 5 After the second phone line answers press the soft button 6 The display will show Select line to conference and list all lines which have been placed on hold Press 5 or 6 on the Navigation button to locate...

Page 46: ... Directory or deleted View Call Log To view call log press 4 on the Navigation button to enter the Call Log Press 5 or 6 on the Navigation button to scroll through the numbers and names when available Call a Displayed Number NOTE A number can only be dialed when the phone is in standby or on hold 1 From a Cordless Handset press the Talk or Speaker button Modify Logged Numbers The displayed Caller ...

Page 47: ...er ID information into the directory press the soft button 2 Press 5 or 6 on the Navigation button to move to the Save option 3 Press the soft button 4 The display switches to directory editing screen where the Caller ID name and number can be changed before it is saved 5 Press the soft button when the name is displayed correctly 6 Press the soft button when the number is displayed correctly Delet...

Page 48: ...he Call Log press the soft button 2 Press 5 or 6 on the Navigation button to move to the Clear all option 3 Press the soft button 4 Press the soft button to erase all CID records Press the soft button to return to the call log menu Clear all Clear all Advanced Functions Systems and Settings 48 ...

Page 49: ...accessed by pressing the soft button on the Base Unit or Cordless Handset NOTE Some settings listed below are described in other sections of this User s Guide Cordless Handset Soft Button Sound Ring Volume Ring Tone Key Volume Key Tone Phone setting Dialing Prefix Area Codes Call Forward Group Setting Line Selection 2nd Call Alert Registration Register HS Deregister HS NOTE Procedures for Registra...

Page 50: ... Settings Ring volume controls the ringer volume for incoming calls and pages The volume can be adjusted by pressing 5 or 6 on the Navigation button 1 Press 5 or 6 on the Navigation button to increase decrease ringer volume 2 The display will show the ring volume level and vibrate settings Vibrate High Vibrate High Medium Default Low and Off and the phone will play the ring volume and or vibrate a...

Page 51: ...ing Tone The ring tone can be changed using the menu system There are four different ring tones The selected ring tone will remain in effect for future phone calls until changed 1 Press the soft button 2 Sound appears on the display 3 Press the soft button 4 Press 5 or 6 on the Navigation button to scroll through the options until Ring tone appears on the display 5 Press the soft button 6 To chang...

Page 52: ... Low Medium Default High 8 To accept the volume setting press the soft button Key Tone The key tone can be changed using the menu system There are four different key tones with key tone 1 the default The selected key tone will remain in effect for future phone calls until changed 1 Press the soft button 2 Sound appears on the display 3 Press the soft button 4 Press 5 or 6 on the Navigation button ...

Page 53: ...redit and calling cards or phone services requiring access numbers Turn On Dialing Prefix 1 Press the soft button 2 Press 5 or 6 on the Navigation button to scroll through the options until Phone setting appears on the display 3 Press the soft button 4 Dialing prefix appears on the display 5 Press the soft button 6 To turn on the dialing prefix function scroll through the options until On ap pears...

Page 54: ... button to scroll through the options until Off appears on the display 7 Press the soft button Area Codes The area code functions allow calls within local and regional area codes to be dialed without the prefix Edit Local Area Code LAC 1 Press the soft button 2 Press 5 or 6 on the Navigation button to scroll through the options until Phone setting appears on the display 3 Press the soft button 4 P...

Page 55: ...e setting appears on the display 3 Press the soft button 4 Press 5 or 6 on the Navigation button to scroll through the options until Area codes appears on the display 5 Press the soft button 6 Press 5 or 6 on the Navigation button to scroll through the options until Regional appears on the display 7 Press the soft button 8 Up to 5 different RACs can be entered 1 5 Scroll through the options to the...

Page 56: ...ming call and one for when the call is forwarded NOTE The Cordless Handset must be within the Base Unit s coverage area to set up call forwarding Otherwise it will fail with a No connection message Enable Call Forwarding 1 To enable call forwarding press the soft button 2 Press 5 or 6 on the Navigation button to locate the Phone setting option 3 Press the soft button 4 Press 5 or 6 on the Navigati...

Page 57: ...to the same Group ID number There are 4 numbers available 91 94 A Group ID number acts similarly to an individual hand set ID number it can be called paged or have calls transferred to it A Cordless Handset s group setting s is individually selected and is not known to other Cordless Handsets or the Base Unit A Cordless Handset can change group settings at any time The Base Unit is a member of all...

Page 58: ...soft button 10 The display will ask for a two digit Group ID 91 94 Upon entering a valid Group ID display will show the updated subscription list 11 To delete a group press 5 or 6 on the Navigation button to select Unsubscribe 12 Press the soft button 13 The display will ask for a two digit Group ID 91 94 Upon entering a valid Group ID display will show the updated subscription list 14 Press the s...

Page 59: ...the display 3 Press the soft button 4 Press 5 or 6 on the Navigation button to scroll through the options until Line selection appears on the display 5 Press the soft button 6 Auto default appears on the display 7 Press the soft button A confirmation tone will sound The Cordless Handset is now set to the Auto Line Selection Function Manual Line Selection Setting 1 Press the soft button on the Cord...

Page 60: ...nformation will display if available Configure Second Incoming Call 2nd Call Alert 1 On the Base Unit press the soft button 2 Press 5 or 6 on the Navigation button to locate Phone settings 3 Press the soft button 4 Press 5 or 6 on the Navigation button to locate 2nd call alert 5 Press the soft button 6 Press 5 or 6 on the Navigation button to choose on default or off 7 Press the soft button Using ...

Page 61: ...ve the microphone to approximately two to three inches from your mouth 3 Press the Talk button to answer or place a call 4 To return to normal operation unplug the headset from the jack NOTE If the headset is disconnected during use the call will remain active until the caller hangs up or you end the call Attaching the Belt Clip 1 Insert the sides of the belt clip into the slots on each side of th...

Page 62: ...ity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 5 Close the battery compartment by pushing the door up until it snaps into place 6 Place the Cordless Handset in the charging cradle NOTE Allow the Cordless Handset battery to properly charge for 12 hours prior to first use or when you install a n...

Page 63: ...s of this type toxic materials could be released which can cause injury To reduce the risk of fire or personal injury use only the battery listed in the User s Guide Keep batteries out of the reach of children Remove batteries if storing over 30 days Advanced Functions Systems and Settings 63 ...

Page 64: ...ry location is vacant ENTER NAME Prompt telling you to enter the name and number for one of the sixteen memory locations ENTER NUMBER Prompt telling you to enter the telephone number for one of the sixteen memory locations INCOMPLETE DATA Caller information has been interrupted during transmission or the phone line is excessively noisy NEW Indicates call or calls have not been reviewed NO CALLS In...

Page 65: ...key entry Single long beep Successful operation Triple short beep Power ON Cordless Handset Unsuccessful key entry A long warbling tone Cordless Handset Signals an incoming call One long beep ConfirmationTone One long beep and two short beeps every minute Low battery warning 65 ...

Page 66: ...e company Caller ID error message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line Telephone No dial tone Check or repeat installation steps The handset or headset may be out of range Move closer to the base Make sure the battery is properly charged for...

Page 67: ... may be out of range Move closer to the base Relocate the base Charge the battery Make sure the base is not plugged into an outlet with another household appliance Unit beeps See solutions for No dial tone Replace the battery Memory dialing Make sure you have correctly programed the memory keys Make sure to follow proper dialing sequence Make sure the tone pulse setting is programmed correctly If ...

Page 68: ...amage the finish Retain the original packaging in case you need to ship the phone at a later date Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal construction that shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor ...

Page 69: ...ul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or televi sion that is receiving the interference Reorient or relocate and increase the separation between the telecomm...

Page 70: ...A Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or...

Page 71: ... obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage ATLINKS accepts no liabili...

Page 72: ...or incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product ...

Page 73: ...Wall Mounting Bracket Template for Cordless Handset 1 3 4 TOP Outline of Wall Mount Assembly Mounting Template Wall Mount Template for Cordless Handset 73 ...

Page 74: ...Wall Mount Template for Cordless Handset This page is intentionally blank 74 ...

Page 75: ...sa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering It is required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability Replacement battery NiMH for Cordless Handset 5 2699 AC Power Adaptor Cordless Handset 5 2697 Ba...

Page 76: ...dianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 101 West 103rd Street Indianapolis IN 46290 2006 Thomson Inc Trademark s Registered Marca s Registrada s Model H5450 06 05 00007362 English Printed in China ...