RCA IP115, User Manual

Page 1: ...IP115 125 IP Phone ...

Page 2: ...e the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful boOKlet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering cop...

Page 3: ...i s U 18 Keypad Instruction 19 19 Language 20 SIP Account Settings Create an SIP account Disable sip account 19 19 Network Setting 20 Change network settings Load default settings 20 21 21 21 21 21 21 21 Customizing Rings and Volume Change the ring tone Adjust the volume level Adjust the Contrast Backlight On Off n o i s r e v e r a w t f o s e h t k c e h C n a f o s u t a t s e h t k c e h C e l...

Page 4: ...54 55 55 55 59 60 61 62 AES Encryption LDAP 1 LDAP Overview 2 Configuration 3 Attributes 3 1 Common Attributes 3 2 LDAP 3 3 Example for Configuration 4 Configuration on the RCA Phone Service Warranty 38 36 VLAN Settings VPN Settings 36 Dial Plan Global SIP 39 39 Phone Maintenance Log 39 Password 39 51 51 51 DHCP Server 92 168 0 201 IP Phone 53 53 Password Auto Download Software 53 53 53 53 53 54 5...

Page 5: ... set up the phone with the components in the pack ing list Connecting the Handset Cord Connecting to the Network and Power Connecting the Handset and Headset not included as shown to the side Note A headset is not provided Note The IP125 has a EXT port which connect EM32 programmable key module 5 Getting Started Headset socket Handset socket ...

Page 6: ...e phone can also share the network connection with other network devices such as a PC Connect the phone s PC port to the computer s network port using an Ethernet cable Note If connect the Ethernet cable not the AC adapter sold separately make sure the ethernet cable and switch hub are PoE compliant Telephone Features and your VoIP Service Provider Not all phone features are available with all VoI...

Page 7: ...ines Menu Back Hold DND Conference DIR Toggle Mute Cancel Volume Up Volume Down Speaker Voicemail Call Transfer Headset Hold 3 Lines Soft Keys Mute Cancel Volume Up Volume Down Speake r Voicemail Redial Headset Hold ...

Page 8: ...ws the number of missed calls or show current date 4 Line status Show the phone line status 1 Disconnected from the network 2 Only Peer to Peer call 3 4 Network is connected and the line is available 5 DND is activated 5 Softkey labels Each displays a softkey function displayed on your menu changes LAN Dis connect Peer to Peer 8001 8001 8001 ...

Page 9: ...a number Press the SEND softkey or press the button or wait 5 seconds and the call will begin automatically Then Press Redial softkey to dial the last number or press Right Navigation to access the Dialed Numbers list select a number and press the Enter softkey then the Enter softkey again 1 Press the MENU softkey or OK button Call history you can select Missed calls Received calls and Dialed numb...

Page 10: ...adset or other options Basic Call Handling Users can perform basic call handling tasks using a range of features and services Feature availability can vary consult the system administrator or service provider for more information Placing a Call If you want to Answer with a handset Answer with the speakerphone Answer with the a headset 1 Users phone rings 2 Line button of the ringing line is Blue a...

Page 11: ... or press the End softkey Using Hold and Resume Switch Calling Line Put a call on hold 1 Press the HOLD softkey Hold a line and switch to another line 1 Press another Line button for the appropriate line Resume a call on current line 1 Press Line button or Resum softkey where the call is held Tips Engaging the Hold feature typically plays music or a beeping tone for the remote party Please consult...

Page 12: ...efault then transfer the call Blind transfer to the held line 1 Press the XFER softkey 2 Press the destination Line button of held line Using Mute With Mute enabled users can hear other parties on a call but they cannot be heard Users can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press Mute button and the Mute icon will be on Press Mute button and the Mute i...

Page 13: ...feature to block incoming calls on their phone with a busy tone This feature can also be set to go to voice mail or other extension numbers Enable global DND 1 Press the DND softkey 2 All enabled lines on the phone will display 8001 status Enable DND on a single line Press the MENU or OK button Function setting DND select line Enable Disable DND 1 With global DND enabled press the DND softkey to d...

Page 14: ...This will pre dial any numbers you might need before dialing the phone number you wish This is helpful if your system requires a code to ac cess an outside line for example BLA Bridged Line Appearance will allow two separate phones on the same system access to the same VoIP line Please see your service provider or systems administrator for instructions on how to set up this feature DTMF This funct...

Page 15: ...ver Press Yes soft key to save and reboot the phone If Manual is chosen the time can be set manually Use the UP and DOWN navigation keys to highlight the option and enter the specific date and time Press the OK button or the Save soft key to save the changes Or press the Back soft key to return to the previous screen VOIP Call Forwarding Unconditional transfer 1 Press the MENU softkey or the OK bu...

Page 16: ...e keypad 3 Press the OK softkey to complete Fuzzy Search likely matches on the LCD screen 1 Press MENU softkey or the OK button Function setting Fuzzy Search 2 Choose Enable and press OK softkey to save Using the phone book Users can store a large number of contacts in the phone s directory They can add edit delete dial or search for a contact in this directory Add Contacts 1 Press the MENU softke...

Page 17: ...oup select a group then press OK button or press the OK soft key to delete the group 4 Select a group you want to delete press OK button or OK softkey Note If there isn t a group to delete the display will read No Group View Edit Contacts 1 Press the MENU softkey Phone book or press the DIR button Personal Phone Book 2 Select View All or select a contact in a different group 3 Select the contact p...

Page 18: ...sed Calls Received Calls or Dialed numbers 2 Use the Up and Down Navigation Keys to view the call record information Dial from a call log 1 Press the MENU softkey or OK button Call history you can select Missed calls Received calls and Dialed numbers or while in idle mode press Navigation key select Missed calls down Re ceived calls left and Dialed numbers right 2 Then press OK button or Enter sof...

Page 19: ... View a Message 1 Press the MENU soft key 2 Choose Messaging Inbox 3 Press OK to view Note Not all service providers will support this feature please see your system administrator before use Keypad Instruction Language To change the language via Phone interface 1 Press the Menu softkey System Settings Phone Settings Language 2 Scroll through the list of available languages The IP115 IP125 supports...

Page 20: ...IP If using a Static IP address Mask Subnet mask GW Gateway DNS1 enter IP address of the primary DNS server DNS2 enter IP address of the secondary DNS server Web port The default Web port is 80 If changed users must use the IP and Web port to login the web interface ie http 192 168 0 200 88 if Web port 88 is entered Telnet port The default Telnet port is 23 If changed users must use the IP and Tel...

Page 21: ... sample of the ring tone will play when it is highlighted 4 Press the OK button to select the ring tone Adjust the volume level 1 Press the Menu softkey 2 Choose System Settings Phone Settings Volume Setting 3 Users can adjust the following volume levels Ring Volume Phone call ring volume Handset Volume Handset output volume Handset Mic volume Handset input volume Speaker Volume Hands free speaker...

Page 22: ...w Status Expansion 3 Here users can check if the expansion modules attached to the phone are online Diagnose To diagnose a problem and help with troubleshooting users can test specific functions of the phone in the Diagnose menu option Test the keys 1 Press the Menu softkey 2 Choose Diagnose Keys 3 Press the keys listed on the screen As each key press is successfully registered the corresponding k...

Page 23: ...iagnose Audio 3 Press the OK button and the phone will will begin testing the speaker Speak into the speakerphone or handset The sound picked up by the mic will be played back through the speaker Web Interface browser Press the Menu softkey select View Status then Network Here users will into the address bar of web browser on a computer sharing the same network The default login name and password ...

Page 24: ...On this screen users can select what kind of IP type to use set the DNS or man age ports and proxies Please see the network administrator for assistance in using this page to work with the local area network ...

Page 25: ...e SIP account to be used on the phone Some accounts may require more information Please see the service provider for help Network Click on the Network tab on the menu bar to enter network settings in more detail ...

Page 26: ...Display the MAC of the phone HTTP Port The default Web port is 80 If changed users must use the IP and Web port to login the web interface ie http 192 168 0 200 88 if Web port 88 is entered Telnet Port The default Telnet port is 23 If changed users must use the IP and Telnet to login the web inter face ie http 192 168 0 200 25 if Telnet port 25 is entered SIP Account To make calls on your IP115 12...

Page 27: ...e provider Register Expire Time How often the Phone re registers with the server Default is 3600 Amount Of Line Account Used The line key of account used Default is 2 Using Multiple SIP Accounts NOTE If multiple accounts are set up without changing the Amount of Line Account Used to 1 the second line will not be accessible the Line keys on the phone Change the value in the Amount of Line Account a...

Page 28: ...ion for more details on how to set up this unit Expansion module Key Each Expansion module supports 32 keys Mode Five modes Speed Dial Enable speed dialing in this key Asterisk BLF Enable BLF in this key Speed Dial Prefix DTMF Asterisk BLA Account Select which SIP account is associated with this key Name Description of this key Number Number dialed with this key ...

Page 29: ...lowing voice codecs G 722 G 711A G 711U G 723 G 729A and iLBC You can enable disable the desired codecs via Web interface Please contact your system administrator for more details about the codecs To enable disable the codecs click Audio on the menu bar ...

Page 30: ...ed successfully the file name will appear in the drop down menu in the Ring Type section Select it and click the Submit button to save the changes Phone Book Users can edit their phones phonebook using the web interface Contacts can be added edited deleted and sorted into groups which can also be created and deleted Group Click PhoneBook on the menu bar and then click Group To add a Group click Ad...

Page 31: ...ription Description of the group Group Name Name of the group After clicking submit the group is automatically saved to the phone Contact Users can add edit and delete any contact in the phone book The phonebook can store a maximum of 300 contacts ...

Page 32: ...he contact Other Number Phone number of the contact Group Account Select the SIP account to associate with this contact LDAP Overview LDAP stands for Lightweight Directory Access Protocol which is a client server protocol for accessing a directory service LDAP lets you locate organizations the Internet or on a corporate intranet and whether or not you know the domain name IP address or geographic ...

Page 33: ...ist To add a banned number click Add BanList To edit an existing banned number click To delete an existing BanList click To delete all banned numbers click Delete All BanList BanList You can add edit and delete banlist in a phone book on web page of IP115 ...

Page 34: ...he ban contact Home Number Phone number of the ban contact Phone number of the ban contact Account Select the SIP account to associate with this banned contact Enterprise Phonebook An Enterprise Phonebook is a phonebook that is created to be available to all employees at the company To download the Enterprise Phonebook click Phone Book then Enterprise Phonebook on the menu bar For instructions on ...

Page 35: ...VLAN and VPN settings Users can click Phone Settings on the menu bar to modify the following parameters Phone Setting DTMF The DTMF transmission mode RFC 2833 Inband or SIP Info BackLight The backlight of the phone LCD screen Set Time Mode Setting the clock mode SNTP server SIP Server or manual settings ...

Page 36: ...sers can input the correct time manually This setting only applies when using the manual time mode QoS Users can set the Quality of Service priority Network Packet Enables users to capture network packets of data to help Mirroring troubleshoot problems VLAN Settings Users can click VLAN Settings on the menu bar to modify the following parameters VLAN Setting VPN Settings Enable VLAN Enable disable...

Page 37: ... menu bar to modify the following parameters VPN Setting Enable VPN Enable disable VPN for phone and pc VPN Type There is two choose you can choice VPN Server Addr VPN Server IP address VPN User Name VPN user name VPN Password VPN password ...

Page 38: ...f the phone to be called Numbers needed in the pre dial sequence After a pre string Called Insert Number Enable disable called insert number Position Position in which the number will be inserted Number Number to be inserted Called Delete Number Enable disable called delete number Position Position of the number to be deleted Length The length which the number will be deleted Click add rule to ent...

Page 39: ...ide the position and length of the code to be deleted Global SIP Users can also setup the SIP server on Global SIP by clicking on Global SIP in the menu bar Phone Maintenance Log Should a user or system administrator need to troubleshoot the phone creating a log can help with that Click Phone Maintenance then Log on the menu bar ...

Page 40: ...e The login username of the web page Old Password The old password used to login of the web page New Password The new password used to login of the web page The new password used to login of the web page Administrator Select this for Administrator level access User Select this for User level access Resetting to Default Settings To reset the phone to its factory default settings click Phone Mainten...

Page 41: ... settings will revert to the factory default Auto Provision When auto provisioning is set up for this phone it will automatically check for updates to the software or kernel For more information please see the appendix of this booklet or ask the system administrator 41 ...

Page 42: ...wnload kernel from server Auto Download Config File Auto download config file from server Broadsoft Compatibility Auto reconfigure the config file to be compatible with Broadsoft Auto Download Expansion Auto download config file for the expansion module from server Auto Download Personal This used to auto download personal phonebook Phonebook from server Booting Checked Check the auto provisioning...

Page 43: ...The IP address of the FTP server Filename Username The username provided by FTP server Password The password provided by FTP server Software Upgrade Upgrade the software of the phone Kernel Upgrade Upgrade the kernel of the phone Phone Book Update backup the phonebook of the phone EXT Module Update backup the expansion module of the phone ...

Page 44: ...he following parameters TFTP Upgrade Server IP The IP address of the TFTP server Filename Software Upgrade Upgrade the software of the phone Kernel Upgrade Upgrade the kernel of the phone Phone Book Update backup the phonebook of the phone EXT Module Update backup the expansion module of the phone ...

Page 45: ...Upgrade to input the following parameters HTTP Upgrade Select a File HTTP Software Upgrade Upgrade the software of the phone Kernel Upgrade Upgrade the kernel of the phone Phone Book Upload download the phonebook of the phone EXT Module Update backup the expansion of the phone ...

Page 46: ... Reboot Click Phone Maintenance on the menu bar then Reboot Clicking the Reboot but ton will restart the phone remotely Phone Status Click Phone Status on the menu bar to see the current status of the phone ...

Page 47: ...47 System info Click Phone Status on the menu bar to see the system information like software version and kernel version ...

Page 48: ..._version2 0 4 6 for IP125 Write down the new version to upgrade and save it on the provisioning server Please note that if the version is not older than or the same as the one on the phone auto provisioning of the software would be not available 3 Next upload the new software to the TFTP HTTP HTTPS FTP provisioning server and complete the pre configuration steps Auto Provision for Kernel 1 Create ...

Page 49: ...chapter to see how to down load a configuration file from an RCA IP phone and modify it If the IP phone s MAC address is 00 11 22 33 44 55 the normal configuration file of it should be named 001122334455 xml Broadsoft Configuration files Broadsoft Configuration files support the format of Broadsoft IP PBX However they can be used for provisioning There are two files that should be set on the provi...

Page 50: ... fixed to Account1_Extern xml Account1 is the first account you register Phonebook on TFTP HTTP HTTPS FTP Server The RCA IP phones support both the Enterprise Phonebook and Personal Phone book Enterprise Phonebook Enterprise Phonebook may be used by all staff in an office All phones will down load a common phonebook The file s name must be Enterprise_Phonebook xml on the provisioning server and ca...

Page 51: ...t click on the Scope Options node 5 In the General tab scroll down the list of options and identify the option la beled 066 Boot Server Host Name 6 Enable the 066 Boot Server Host Name and enter the string value according to the examples discussed previously string value 192 168 0 201 TFTP Server IP Address 7 Click the OK button IP Phone 1 Input the IP Phone s IP Address in browser 2 Enter user an...

Page 52: ...Submit to save changes IP Phone 1 Input the IP Phone s IP Address in browser 2 Enter user and password default root root then open the web page 3 Click Phone Maintenance and select Auto Provision 4 Select as follows ...

Page 53: ... update it automatically Broadsoft Compatibility To select this function there needs to be two configuration files with Broadsoft format on the provisioning server Otherwise users can download the configura tion file from the phone via HTTP regarding the steps you can refer to Download a configuration file from your phone in this document modify it and upload it to the server for auto provision Au...

Page 54: ... if it is 8 00 now you set the Auto Provision Frequency to 0 hours and the Auto Provision Time to 23 00 AES Encryption Encryption function and input the AES Key matching the one on the server 1 LDAP Overview LDAP stands for Lightweight Directory Access Protocol which is a client server protocol for accessing a directory service LDAP lets users locate organizations the Internet or on a corporate in...

Page 55: ...tion Name Description cn commonName Full name of the user company company Company or organization name gn givenName First name homePhone homeTelephoneNumber Home Phone number 3 2 1 LDAP Name Filter Default Value blank Examples telephoneNumber s sn cn s sn s ...

Page 56: ... Example 192 168 1 100 ldap company com 3 2 4 Port Default Value 389 3 2 5 Base name of the search base object which corresponds to the location in the direc tory from which the LDAP search is requested to begin The search base nar rows the search scope and decreases directory lookup time If there are multiple organizational units in your directory for example OU Sales in O COMPANY and OU Developm...

Page 57: ...de the Password along with the Username in order to access the LDAP server Default Value blank 3 2 8 Max Hits 1 32000 Description This setting specifies the maximum number of search results to be returned by the LDAP server If Max hits is 0 or blank the LDAP server will return all search results Please note that a very large value of the Max hits will slow down the LDAP lookup therefore the settin...

Page 58: ...ce separated number attributes by using this setting Please consult the system administrator regarding which number attributes are to be configured Valid Values space separated number attributes e g telephoneNumber Mobile ipPhone Home Default Value blank Examples Mobile telephoneNumber ipPhone Requires Mobile telephoneNumber and ipPhone fields for each LDAP record Home Private Office Requires Home...

Page 59: ...is enabled the phone performs an LDAP number search for PreDial or Dial status Valid Values Enabled Disabled Default Value Disabled 3 3 Example for Configuration Users can use the below settings as a starting point and adjust the filter and dis play attributes according to their needs LDAP Name Filter telephoneNumber s sn LDAP Number Filter telephoneNumber s sn Server Address 192 168 200 254 this ...

Page 60: ...60 61 LDAP Lookup for Incoming Call Enabled LDAP Sorting Results Enabled LDAP Lookup for PreDial Dial Enabled 4 Configuration on the RCA Phone ...

Page 61: ...Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inquires to Telefield NA Inc Manager Consumer Relations 4915 SW Griffith Dr 302 Beaverton Or 97005 Attach your sales receipt to the boOKlet for future reference or jot DOWN the date this product was pu...

Page 62: ...r Care Team you will be issued an RMA Return Merchandise Authorization number and be given instructions on how to submit your proof of purchase paperwork and where to send your defective merchandise You will be responsible for shipping the defective unit back to our warranty fulfillment center at your own expense You are responsible for damage or loss during shipment so insuring the product during...

Page 63: ...IS THE EXCLUSIVE REMEDY OF THE CONSUMER TELEFIELD NA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WA...

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