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Chapter 5
Other Information
TTE Technology Canada Ltd. (“TTE”) Limited Warranty
Limited Warranty
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS WARRANTY
DOES NOT COVER, AND AS DESCRIBED BELOW TTE EXPRESSLY DISCLAIMS, ALL
ACTUAL AND IMPLIED WARRANTIES AND CONDITIONS WITH RESPECT TO ANY
PRODUCT USED FOR INSTITUTIONAL OR OTHER COMMERCIAL PURPOSES
(INCLUDING BUT NOT LIMITED TO RENTAL PURPOSES).
What your warranty covers:
• Defects in materials or workmanship to the original purchaser.
For how long after purchase:
• All RCA televisions: One year parts and labour.
• All RCA Scenium televisions: Two years parts and labour.
What TTE Technology Canada Ltd. will do:
At TTE’s discretion, pay an Authorized RCA Service Centre for both labor charges and parts to repair your
television, or replace your television with a new or refurbished/remanufactured unit. See “How to get
service”
How to get service:
• Call 1-800-951-9582. Please have your unit’s date of purchase and model/serial number ready. The
model/serial number information can be found on the back of your unit.
• A representative will troubleshoot your problem over the phone.
• If it is determined that your unit requires service, the service location will be at the sole discretion of TTE
based upon the TTE Limited Warranty statement.
• At the sole discretion of TTE, RCA CRT DV televisions are either consumer carry-in to an Authorized RCA
Service Centre or directly exchanged for a new or refurbished/remanufactured unit.
• At the sole discretion of TTE, RCA LCD televisions are either consumer carry-in to an Authorized RCA
Service Centre, directly exchanged for a new or refurbished/remanufacture unit or provided in-home
service.
• At the sole discretion of TTE, RCA Scenium LCD televisions are either consumer carry-in to an
Authorized RCA Service Centre, directly exchanged for a new or refurbished/remanufacture unit or
provided in-home service.
• Proof of purchase in the form of an original bill of sale or receipted invoice from an Authorized Dealer
which is evidence that the product is within the warranty period must be presented to obtain warranty
service.
Your warranty does not cover damages which are caused by:
• Fire, accident, lightening, flood and/or other acts of God;
• Faulty installation, set-up adjustments, improper antenna, inadequate signal reception, adjustment of
con sumer controls and/or improper maintenance; and/or
• Failure which results from misuse, abuse, neglect, mishandling, misapplication, and/or alteration.
