References
To receive a replacement LaserDisc
player before you return yours:
If you are located near an exchange point:
1.
We will send a replacement unit to our
exchange point next business day delivery.
2.
The exchange location will notify you of its
arrival.
3.
Take your unit, including all accessories, and
your bill of sale which validates date of
purchase to the exchange location and you will
be provided the new or refurbished unit.
4.
If the repairs were covered by your warranty,
you will not be billed.
If you are not located near an exchange point:
1.
Provide your Discover, MasterCard or Visa
account number and expiration date to our
phone representative. This is for security
purposes. If you return the unit to us within 14
days from the date you were provided a Return
Authorization number, only items not covered
by warranty will be charged to your account. IF
YOUR UNIT IS NOT RECEIVED WITHIN 14
DAYS, THE SUGGESTED RETAIL VALUE
OF THE LASERDISC PLAYER AND/OR
ACCESSORIES WILL BE CHARGED TO
YOUR CREDIT CARD.
This amount will be
credited if the unit is subsequently received.
2.
We will send you a replacement unit next
business day delivery.
3.
You will receive an invoice packed with the
replacement product, but will not be charged for
the unit portion of the invoice amount if we
receive your unit including all accessories
within 14 days from the date you were provided
the RA number. Any labor and parts charges
not covered by our warranty will be included
and charged against your account.
4.
Ship the unit back to us along with all
accessories included with your LaserDisc player
using the replacement unit’s carton. Shipping
instructions will be included in the carton along
with your RA number, which will allow you to
easily ship the unit back to us. Make sure you
insure your shipment in case of damage or loss.
Include with the shipment:
• A copy of your dated bill of sale to verify
your unit’s warranty eligibility.
• A brief note describing your player’s
problem.
• Your name, address and phone number.
Return transportation, storage, handling costs and
insurance are your responsibility. We accept no
liability in case of damage or loss.
Limited Warranty
To receive a replacement LaserDisc
player after we have received your
unit:
1.
Write the RA number on the outside of the
carton used to return the unit. Make sure you
insure your shipment in case of damage or loss.
2.
Carefully pack the unit along with all
accessories included with your LaserDisc
player, using the original box and packing
material if possible. Include with the shipment:
• A copy of your dated bill of sale to verify
your unit’s warranty eligibility.
• A brief note describing your LaserDisc
player problem.
• Your name, address and phone number.
Return transportation, storage, handling costs and
insurance are your responsibility. We accept no
liability in case of damage or loss.
3.
Include a cashier’s check or money order for
payment if there are any out of warranty labor
or parts charges which were indicated by the
representative, and you elected not to use your
credit card.
4.
Upon receipt of your product a new or
refurbished unit will be shipped to you next
business day delivery.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated
into other products or is used for institutional or
other commercial purposes.
• Battery for clock and other features.
• LaserDisc players purchased or serviced outside
the U.S.A.
• Return transportation, storage and handling
costs of your unit, including insurance for loss
or damage.
Product Registration:
• Please complete and mail the Product
Registration Card packed with your LaserDisc
player. It will make it easier to contact you
should it ever be necessary. The return of the
card is not required for warranty coverage.
How State Law relates to warranty:
• This warranty gives you specific legal rights and
you also may have other rights that vary from
state to state.
If you purchased your player outside
the United States:
• This warranty does not apply. Contact your
dealer for warranty information.
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