video converter which comes with the player
(please refer to the CD). Other format of video
file will not be supported.
– The converted video contents must be put in
the "Media" folder (if Windows Media Player
10 is installed) or "Internal Storage" folder (if
Windows Media Player 11 is installed) or put in
the root directory of the player when in
Windows® 2000.
• Why does my player report that it is full?
– You have filled the capacity of the internal
memory of the player.
– You have exceeded the maximum number of
items that this player supports. Your player can
only support up to 999 media files within eight
hierarchy of folder in maximum.
• Problem: Cannot playback tracks on the player.
– Make sure audio tracks are encoded in the
mp3 or Windows Media formats at supported
bitrates.
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
– WMA files may be DRM protected and you
don’t have the proper rights (license) to play
the files.
– Check the website and/or application help
system of the music download service provider
from where the content was purchased from
for license acquisition details. For more
information on how license acquisition works,
go to www.microsoft.com/windowsmedia/drm.
• Problem: Why can't my portable player
playback songs downloaded from my paid
Music Server Provider subscription service?
– The internal clock in your portable player may
not be up to date. Downloading a new
subscription song from your Music Server
Provider should update your player's clock and
allow it to playback all your songs again.
– The license for your subscription songs may
have expired. Synchronize your device with
your PC again to obtain an update to your
license. If the problem persists, please contact
your Music Service Provider for additional
support.
• What is MTP mode?
– MTP (Media Transfer Protocol) mode is
essential if you want to transfer DRM content
to your player. In MTP mode your player will
no longer show up as a drive letter. So
programs that were designed to work with a
player that shows up as a drive letter will not
be able to work directly with the player.
Check for Updates
Visit http://www.rcaaudiovideo.com/downloads
for the latest news and firmware upgrades for
our digital media player.
Specifications
Hardware
• Dimensions: 92.2 mm H, 46.1mm W, 8.7mm D
• Unit Weight: 40g
• Stereo Headphones/USB Connection Jack
• Battery Operated: Rechargeable lithium
battery.
USB Drive
• External USB Drive: When connected to a
computer via USB, the player is capable of
storing any file type allowing the user a fast,
convenient method of storing, retrieving, and
transferring files. This includes word processing
files, presentations, spreadsheets and any other
computer files.
• Capacity: M4001/MC4001 - 1GB,
M4002/MC4002/M4002BL/M4002RD/MC4002BL -
2GB
• Connection: USB 2.0, Hi-speed capable
Software
• Includes the player applications and media
management software.
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Additional Information
