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Troubleshooting

Problem: The remote does not operate your 
component.

•  You must put the remote in the correct mode by pressing the 

corresponding component key (

TV

VCR•DVD

SAT•CBL

) so 

the remote knows which component you want to operate.

•  Remove any obstacles between the remote and the component 

Make sure to aim the remote at the IR sensor on the component.

•   Make sure the batteries are fresh and are properly installed. (See 

Battery Installation on page 1.) Replace the batteries with two 
new AA batteries, if necessary. Reprogramming may be required.

•    Reset the remote. Remove the batteries, then press and hold 

the number 1 key on the remote for several seconds to reset the 
microprocessor inside the remote. Release the number 1 key, 
reinstall the batteries, and press the 

ON•OFF

 key. If it lights up, 

reprogram the remote and try again. If it doesn’t light up, replace 
the batteries with new ones.

Problem: The remote can’t be programmed to operate 
your component.

•  If you are testing the remote after you have entered the code, you 

may be too far away from the component or at a wrong angle. 
This remote uses IR (infrared) technology to communicate with 
components. The remote sends the code, and the component’s 
IR sensor reads the code. Therefore, there must be an 
unobstructed path between the remote and the IR sensor on the 
component. Move closer and make sure you point the remote 
at the component (VCR or DVD player when programming the 

VCR•DVD

 key; TV when programming the 

TV

 key; cable box or 

satellite receiver when you’re programming the 

SAT•CBL

 key).

•   If you’ve used the Direct Entry programming methods to enter 

the codes for your brand and the unit is still not functioning 
properly, try one of the Code Search methods. (See Code Search 
Methods on pages 2, 3 and 4.)

•   To control combo TV/VCR or TV/DVD units, you must 

program both the 

TV

 key and the 

VCR•DVD

 key. Once 

programmed successfully, the 

TV

 key controls the TV functions 

on your unit, and the 

VCR•DVD

 key controls the VCR or 

DVD functions. There is a specific section in the Code Lists for 
combo units. The codes in this section should be tried first using 
Direct Code Entry on the 

TV

 and 

VCR•DVD

 keys. If this is 

unsuccessful, follow the normal programming methods for both 
the 

TV

 and the 

VCR•DVD

 keys.

•   Make sure the batteries are fresh and are properly installed.

Problem: The remote doesn’t perform commands 
properly.

•  You must put the remote in the correct mode by pressing the 

corresponding component key (

TV

VCR•DVD

SAT•CBL

) so 

the remote knows which component you want to operate.

•   Make sure component is “ready” (e.g., DVD player has disc 

loaded; VCR has tape loaded, etc.).

•   You may have pressed an invalid key for the mode the remote is in.
•   If you’re trying to turn on an RCA, GE or PROSCAN branded 

component, press the component key (

TV

VCR•DVD

SAT•CBL

) instead of the 

ON•OFF

 key.

•   If you’re trying to change channels, try pressing the

 OK

 key after 

entering the channel number, as this is a requirement of certain 
models and brands.

•  There is a possibility that a programmed code may only be able 

to control some of your component features (e.g., only turns a 
component on and off). See “Testing the Code for Maximum 
Functionality” (page 4) for more information.

Problem: The illuminated ON•OFF key doesn’t light 
when you press a key.

•  You must put the remote in the correct mode by pressing the 

corresponding component key (

TV

VCR•DVD

SAT•CBL

) so 

the remote knows which component you want to operate.

•   You may have pressed an invalid key for the mode the remote is in.
•   Make sure the batteries are fresh and are properly installed. (See 

Battery Installation on page 1.) Replace the batteries with two 
new AA batteries, if necessary. Reprogramming may be required.

Problem: The VCR won’t record.

•  Make sure the remote is in VCR Mode.
•   Make sure the tape is properly loaded in the VCR.
•   Make sure the tape is not write-protected. If the safety tab is 

removed, the tape is write-protected, and you cannot record onto 
that tape.

Problem: The remote will not change channels on 
component.

•  You must put the remote in the correct mode by pressing the 

corresponding component key (

TV

VCR•DVD

SAT•CBL

) so 

the remote knows which component you want to operate.

•   Press the 

OK

 key after you enter a channel number.

•   Remove any obstacles between the remote and the component. 

Make sure to aim the remote at the IR sensor on the component.

Problem: The component’s menu does not appear on 
the TV screen.

•   Make sure you have connected your component to your TV 

properly and selected the correct Input. (See your components’ 
Owner’s Manuals for proper connection procedures.)

•  You must put the remote in the correct mode by pressing the 

corresponding component key (

TV

VCR•DVD

SAT•CBL

) so 

the remote knows which component you want to operate.

•   Menu access isn’t supported for all brands. If that’s the case, 

you’ll need to use your original remote control to access menu 
functions for these components.

For more information, please visit www.rcaaccessories.com

Limited Lifetime Warranty

Audiovox Electronics Corporation (the “Company”) warrants to you the 

original retail purchaser of this product that should it, under normal use 

and conditions, be proven defective in material or workmanship during its 

lifetime while you own it, such defect(s) will be repaired or replaced (at the 

Company’s option) without charge for parts and repair labor. To obtain repair 

or replacement within the terms of this Warranty, the product is to be delivered 

with proof of warranty coverage (e.g. dated bill of sale), specification of 

defect(s), transportation prepaid, to the Company at the address shown below. 
This Warranty does not cover product purchased, serviced or used outside the 

United States or Canada. This Warranty is not transferable and does not extend 

to costs incurred for installation, removal or reinstallation of the product. 

This Warranty does not apply if in the Company’s opinion, the product has 

been damaged through alteration, improper installation, mishandling, misuse, 

neglect, accident, or the simultaneous use of different battery types (e.g. 

alkaline, standard or rechargeable).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS 

WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT 

PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S 

LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER 

FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY 

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 

PURPOSE SHALL BE LIMITED TO DURATION OF THIS WARRANTY. 

IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY 

CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. No 

person or representative is authorized to assume for the Company any liability 

other than expressed herein in connection with the sale of this product.
Some states/provinces do not allow limitations on how long an implied 

warranty lasts or the exclusion or limitation of incidental or consequential 

damage so the above limitations or exclusions may not apply to you. This 

Warranty gives you specific legal rights and you may also have other rights, 

which vary from state/province to state/province.

U.S.A.:

 Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, 

New York 11788 

CANADA:

 Audiovox Return Center, c/o Genco, 6685 Kennedy Road,  

Unit 3, Door 16, Mississauga, Ontario  L5T 3A5

Trademark(s) ® Registered 

RCRW US 00

©007 Audiovox Accessories Corporation 

 Congressional Blvd., Suite 0 

Carmel, IN  0

Summary of Contents for RCR312W

Page 1: ...e the remote only in normal temperature environments Handle the remote gently and carefully Don t drop it Keep the remote away from dust and dirt Wipe the remote with a damp cloth occasionally to keep it looking new Modifying or tampering with the remote s internal components can cause malfunction and invalidate its warranty Component keys tv vcr DVD SAT CBL CH and VOL keys have dual functions The...

Page 2: ... after two minutes When the search times out the illuminated ON OFF key blinks four times and turns off The last programmed code under that component key is retained 3 If you are programming the remote to control your TV satellite receiver or cable box go directly to step 5 6 While holding the component key down press and hold the ON OFF key The illuminated ON OFF key turns off 7 After holding bot...

Page 3: ...ll of the codes in the Code Lists in the event that your component s code is listed under another brand The Manual and Auto Code Search methods may take a long time because the remote searches through all of the codes in its memory for the code that operates your component Therefore if your brand is listed in the Brand Codes or the Code Lists first try the Brand Code Search or the Direct Code Entr...

Page 4: ...ey TV VCR DVD SAT CBL ON OFF GO BACK PLAY REVERSE forward STOP the search times out after two minutes When the search times out the illuminated ON OFF key blinks four times and turns off The last programmed code under that component key is retained 2 If you are programming the remote to control your TV satellite receiver or cable box go directly to step 4 3 To program the remote to control a VCR o...

Page 5: ...tellite receivers and cable boxes the number 5 6 Repeat step 5 until you have retrieved all four numbers in the code 7 After the fourth number is retrieved the illuminated ON OFF key blinks briefly then turns off 8 To exit the Code Retrieval Mode press and release the GO BACK key at any time 9 If you press an invalid key during the Code Retrieval process the remote will not respond If you do not p...

Page 6: ...batteries with two new AA batteries if necessary Reprogramming may be required Problem The VCR won t record Make sure the remote is in VCR Mode Make sure the tape is properly loaded in the VCR Make sure the tape is not write protected If the safety tab is removed the tape is write protected and you cannot record onto that tape Problem The remote will not change channels on component You must put t...

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