Retrieval process, the remote will not respond. If you do not press a valid Code Retrieval key
(TV, SAT•CBL•DTC, DVD•VCR, INFO, EXIT), Code Retrieval times out after 15 seconds. The
POWER key blinks four times, and then turns off.
Troubleshooting
Problem: The remote does not operate your device
.
• Make sure the remote is in the correct mode by pressing the corresponding device key
(TV, SAT•CBL•DTC, DVD•VCR). This tells the remote which device to operate.
• Remove any obstacles between the remote and the device. Make sure you’re aiming the
remote at the device’s IR sensor.
• Make sure the batteries are fresh and are properly installed. Replace the batteries with
two new AAA batteries, if necessary (see the Battery Installation section).
Problem: The remote can’t be programmed to operate your device.
• If you are testing the remote while programming it, you may be too far away from the
device or at a wrong angle. There must be an unobstructed path between the remote and
the IR sensor on the device. Move closer and make sure you point the remote at the device
you’re trying to control.
• If you’re using the Direct Entry programming method to enter the codes for your brand and
the unit is still not functioning properly, try the auto, brand, or manual search method.
• To control combo units, like TV/VCRs or TV/DVDs, you must program the individual
corresponding device keys to control each part of the combo unit. Once programmed
successfully, the TV key controls the TV functions, and the DVD•VCR key controls the VCR or
DVD functions.
• Make sure the batteries are fresh and are properly installed.
Problem: The remote doesn’t perform commands properly.
• Make sure the remote is in the correct mode by pressing the corresponding device key
(TV, SAT•CBL•DTC, DVD•VCR). This tells the remote which device to operate.
• Make sure device is ready (for example, the DVD player has a disc loaded).
• You may have pressed an invalid key for the mode the remote is in.
• If you’re trying to enter a channel number directly, try pressing the ENTER key after
entering the channel number as this is a requirement of certain models and brands.
• There is a possibility that a programmed code may only be able to control some of your
device features (for example, only turns a device on and off). To confirm that the device key
is programmed with the correct code for maximum functionality, test the device. Attempt to
