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English
Problem: The remote isn’t executing my voice commands.
• The RCA Voice Control Remote must be pointing at the device to be
controlled when either a button is pressed or a voice command is utilized.
• Make sure the remote is within range to hear your commands. In a quiet
environment, the remote works best 12–36 inches from you. In a noisy
environment, the range is 12–24 inches.
• The RCA Voice Control Remote requires a brief period of silence before it
can recognize a voice command.
• The RCA Voice Control Remote cannot listen for voice commands at the
same time it is sending infrared commands. If you try to issue a voice
command while the COMMAND light is flashing (which means the RCA
Voice Control Remote is transmitting), the remote will not hear your
command.
• To maximize battery life, the RCA Voice Control Remote will “sleep” when
not in use. Remember to “wake up” the RCA Voice Control Remote by
pressing the LISTEN button before giving the RCA Voice Control Remote a
voice command.
•
When the batteries drain to where recognition accuracy is effected, the
remote tells you “the batteries are low” and shuts off voice recognition.
Replace the batteries.
• If the RCA Voice Control Remote doesn’t recognize your voice for the built-
in commands, you can train the remote to respond to your custom voice
commands.
Problem: I’m having trouble training the remote.
• When you train the remote, the room should be quiet. Lower the TV
volume. Try to minimize any background noise. Make sure there aren’t
any other people talking nearby.
• You may be asked to repeat the command several times before the RCA
Voice Control Remote is convinced that it has a good sample. If the
command or keyword is similar to one already recorded, the RCA Voice
Control Remote will ask you to “Choose a different word.”
• Train the remote in the same room where you plan to use it.
• Set the remote down on a flat surface near you. Put the remote on a table
just at arms length. You don’t need to hold it close to your mouth. In a
quiet environment, the remote works best 12–36 inches from you. In a
noisy environment, the range is 12–24 inches.
• Speak naturally and consistently. Speak the same when you are training
the RCA Voice Control Remote as you will when you actually are using
the RCA Voice Control Remote. Don’t speak unusually clearly and slowly
during training, the RCA Voice Control Remote may not recognize your
commands in actual use. Speak to the RCA Voice Control Remote from the
same distance during training as you will when you are using it.
• Always leave a brief pause before issuing a voice command.
• Don’t speak unless the COMMAND light is on.
Problem: I’ve forgotten my keyword.
• To reset the keyword: Press HELP 3 2. The RCA Voice Control Remote
responds: “Keyword erased.” The keyword resets to “Remote control.”
Problem: My TV volume changes unexpectedly when I use
voice commands.
• The RCA Voice Control Remote uses patented automatic muting
technology to increase voice recognition accuracy. The Auto-Mute Feature
works by muting your TV for a few seconds when the remote hears the
keyword. If your TV has problems with the Auto-Mute Feature, see page
17 for instructions to adjust it.
Problem: The remote executes my voice commands
incorrectly.
• Are your commands multi-syllable or two-word commands? These work
better than short words because the RCA Voice Control Remote has more
information to work with and can better understand the command. See
page 14 for information on editing your commands. Change the name of
your command so that it has more syllables.
