Copyright © RE/MAX International, Inc.
12
Proprietary and Confidential
F
REQUENTLY
A
SKED
Q
UESTIONS
,
C
ONTINUED
How can I control access to a Roku player in a conference room?
RE/MAX University content does vary for Broker/Owners and agents. To ensure your agents are viewing
agent-specific content, allow them to login and create a unique PIN so they can view RE/MAX University
programming in the office at any time. To add multiple users to the Roku player in your office, view page
6 for step-by-step instructions.
What’s needed to set up my Roku player?
•
RE/MAX Mainstreet username (call 888-398-7171 if you don’t have one) and password (click
“forgot password” on remax.net if you don’t remember).
•
Television with composite (red, yellow and white RCA connectors), component (red, green and
blue RCA connectors), S-Video or HDMI connection. Composite cables come with the player.
Component, S-Video and HDMI cables are extra.
•
High-speed
Internet
connection.
•
Wireless or wired router with available port. For a list of Roku-compatible Wi-Fi devices, visit
www.roku.com/support/wifi.
•
Ethernet cable if using a wired connection to the router.
•
SSID (name) of the router if using a wireless connection.
•
Passphrase or key if your wireless router has encryption enabled.
What will happen to my existing contract with Dish Network?
If you have an existing contract with Dish Network and only subscribe to RSN, your contract will end on
May 1, 2010. However, if you have an existing contact with Dish Network and subscribe to additional
programming, you are required to fulfill your obligation with Dish Network.
For all questions regarding your current Dish Network subscription, contact Pam Frakes with RE/MAX
University at 800-525-7452 x3602 or
pfrakes@remax.net
.
T
ECHNICAL
S
UPPORT
For assistance setting up your Roku player visit
www.roku.com/support
or call 1-888-600-ROKU (7658).
For assistance with accessing the RE/MAX University channel visit to the Learn tab in Mainstreet or call
1-888-398-7171.
For assistance with your Mainstreet access such as a forgotten username and/or password call
1-800-398-7171.
