9. FAQ
Solution
Issue description Possible cause
No display.
Frequently Asked Questions
Abnormal waggling
or vibration of
device.
Incorrect step
counting
Wear the watch
properly to avoid
abnormal vibration.
Walk continuously
for more than 10
steps.
Walk with normal
posture.
Connect to charger
to charge the
watch.
Reset the realme
Link APP.
Turn on your
mobile’s Bluetooth.
Keep your device
close to mobile
device with
Bluetooth is on.
Sliding or walk
wearing slippers.
Walked less than
10 steps.
Low battery.
The mobile’s
Bluetooth is off.
Failed to sync
up data
with APP
APP is shut down
or crashed.
Out of Bluetooth
signal range.
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