Unit does not turn
on
Power cord isn't plugged into a working
wall socket
Connect the power cord into a working wall socket, make
sure any switch that controls the outlet is ON. Try testing a
trusted device in the outlet.
Battery Low icon
always flashing
Backup battery is weak/ needs
replacement
Replace with new battery
Battery not installed properly
Check to make sure the polarity (+ ) matches the diagram
in the battery compartment
AM band radio is
very noisy
Unit isn’t located properly
Move/ rotate the unit for best reception
Solution
Symptom
Possible Problem
No sound from unit
Volume is set too low on unit
Make sure volume is turned up
Sound is distorted
Volume level is set too high
Decrease the volume
Sound source is distorted
If you are using an external sound source like older generation
of iPod or iPod Shuffle, try reducing the output volume on the
device itself.
Move unit away from potential sources of external interference
such as computers, modems, wireless devices (routers) or
fluorescent light.
Unit performance is
erratic
The unit is reacting to external
interference
Alarm not
working
AM/PM time/alarm time not set
correctly
When setting clock or alarm time, take note of the AM
and PM indicators
Alarm time or source selected for alarm
2, not alarm 1 or vice versa
Make sure to set the alarm time and source for the alarm
icon 1 or 2 that is shown on the clock display
7
Troubleshooting
