Realtone WSS530, User Manual

Page 1: ...tsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Realtone Technology Co Ltd Realtone Technology Co Ltd reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such re...

Page 2: ...cuit boards l Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown l Avoid exposure the phone to high temperature below 0 or high humidity Avoid wetting the unit with any liquid l Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else i...

Page 3: ... PLACE CALLS 12 3 3 END CALLS 13 3 4 CALL TRANSFER 14 3 5 CALL HOLD 14 3 6 3 WAY CONFERENCE CALL 14 3 7 SWITCHBOARD OPERATOR FEATURE 14 3 8 CALL RECORDS 15 4 WEB CONFIGURATION 16 4 1 INTRODUCTION OF CONFIGURATION 16 4 1 1 Ways to configure 16 4 1 2 Password Configuration 16 4 2 SETTING VIA WEB BROWSER 16 4 3 CONFIGURATION VIA WEB 17 4 3 1 BASIC 17 4 3 1 1 Status 17 4 3 1 2 Wizard 17 4 3 1 3 Call L...

Page 4: ...2 Syslog Config 45 4 3 5 3 Config Setting 45 4 3 5 4 Update 46 4 3 5 5 Account Config 47 4 3 5 6 Reboot 48 4 3 6 Security 49 4 3 6 1 MMI Filter 49 4 3 6 2 Firewall 50 4 3 6 3 NAT Config 51 4 3 6 4 VPN Config 54 4 3 7 Logout 55 5 CONFIGURATION VIA KEYPAD 56 5 1 Keypad introduction 56 5 2 Menu Tree 56 6 APPENDIX 57 6 1 SPECIFICATION 57 6 1 1 Hardware 57 6 1 2 Voice features 57 6 1 3 Network features...

Page 5: ...ou may download from our website IP Phone are designed to look like conventional phones the following photo shows a broad overview of the IP Phone 1 3 Keypad Key Key name Function Description Navigation Navigation key assist users for operating In idle state they have special function Left Checking Incoming call Up Checking Missed Call Right Checking line status Down Checking IP info OK Enter into...

Page 6: ...ute Press this key in calling mode you can hear the other side and the other side can not hear you Line1 2 3 Here is Three SIP lines user could select any one to make the call if it has been registered Volume Turn down or turn up the volume by pressing these two keys Redial 1 In the hook off hands free mode use the key to dial the last call number 2 In stand by mode it has a function to check the ...

Page 7: ...0 100M Connect it to PC Handset Port type RJ 9 connector Headset Port type RJ 9 connector Headset Port type 3 5mm jack WSS530 provide two Ethernet ports and a power adaptor Also has two headset interfaces with RJ 9 port and 3 5mm jack Please refer to safety notes of this manual carefully before power adaptor is connected ...

Page 8: ... not you can make direct network connect The following two figures are for your reference Shared network connection Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer and attach it to the WAN port on the back of your phone Next use the Ethernet cable in the package to connect ...

Page 9: ...eds some network and VoIP knowledge so that user could understand the meanings of parameters In order to make user use the phone more easily and convenient there are basic configurations introduced which is mandatory to ensure phone calls 2 2 1 Network settings Make sure that network is connected already before setting network of phone WSS530 uses DHCP to get WAN IP configurations so phone could a...

Page 10: ... Press OK or Soft2 Enter then choose Static 4 Press Soft1Edit and screen will show IP then press Soft1 Del to delete Input your IP address and press Soft2 Save to save what you input After Saved shown the screen will jump to show the Net mask information 5 Press Soft1 Del to delete Input your Net mask and press Soft2 Save After Saved shown the screen will jump to show the Gateway information 6 Pre...

Page 11: ...screen will jump to show the current net mode 3 Press or Soft3 Quit thrice back to main interface and at this time phone is trying to change to DHCP mode Press until the phone shows DHCP If the screen shows the IP address and gateway which were set just now it shows that DHCP mode takes effect ...

Page 12: ...hands free to speak Press again to finish talk l Using handset instead of hands free during a talk Hook off the handset when you want to use hands free to speak and want to change to use handset Just hook on to finish talk 3 2 Place calls l Using handset Hook off screen will show the current using line or you could press key L1 L3 to select after getting dialing tone you could begin to dial number...

Page 13: ...ed to add and edit SDial no By pressing Soft2 SDial to edit and save the number to be a SDial number In this way user could make a call only press the number and Soft3 Dial l Multi line calls WSS530 supports 3 SIP lines that is user could use 3 SIP accounts to register and make calls System will use SIP 1 as default line to call There are most two calls at the same time Screen will display the inc...

Page 14: ...hey can press Soft1 Conf to make calls mode in conference mode If user wants to stop conference user can press Soft1 Split User must enable call waiting and three way call first Note the server that user uses must support RFC3515 or it might not be used l Alert Transfer During the talk press or Soft2 Transf firstly then press Soft2 Send after inputting the number that you want to transfer You are ...

Page 15: ... Soft1 Option to check the details of this record then press Soft2 EDial again to change the current number Pressing Soft2 Dial will call this number directly if user don t modify the number If there is no missed call screen will show List Is Empty l Incoming call Press and screen displays Incoming Call by pressing to browse the records or press Soft1 Option to check the details of this record the...

Page 16: ...fferent access level with different username and password l Default user with general level u username guest u password guest l Default user with root level u username admin u password admin The default password of phone screen menu is 123 4 2 Setting via web browser When this phone and PC are connected to network enter the IP address of the wan port in this phone as the URL e g http xxx xxx xxx x...

Page 17: ...and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 3 servers and IAX2 The last line shows the version number and issued date 4 3 1 2 Wizard Wizard Field Name Explanation ...

Page 18: ... default SIP1 simply also can browse too Click BACK can return to the last page Static IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gateway address distributed to you DNS Domain Set DNS domain postfix When the domain which you input can not be parsed phone will automatically add this domain to the end of the domain which you inpu...

Page 19: ...DE PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password Notice Click Finish button after finished your setting IP Phone will save the setting automatically and reboot After reboot you can dial by the SIP account 4 3 1 3 Call Log You can query all the outgoing through this page Call Log Field name explanation Start Time Display the start time of...

Page 20: ...t Set the language of phone English is default Greeting Message The greeting message will display on lcd when phone is idle It can support 16 chars the default chars are VOIP PHONE 4 3 2 Network 4 3 2 1 WAN Config WAN Config Field Name explanation ...

Page 21: ...PoE In this mode your must input your ADSL account and password You can also refer to 3 2 1 Network setting to speed setting your network Obtain DNS server automatically Select it to use DHCP mode to get DNS address if you don t select it you will use static DNS server The default is selecting it If you use static mode you need set it IP Address Input the IP address distributed to you Netmask Inpu...

Page 22: ...So WAN s active IP will be 0 0 0 0 4 3 2 2 LAN Config LAN Config Field name explanation LAN IP Specify LAN static IP Netmask Specify LAN Netmask DHCP Service Select the DHCP server of LAN port or not After you modify the LAN IP address phone will amend and adjust the DHCP Lease Table and save the result amended automatically according to the IP address and Netmask You need restart the phone and th...

Page 23: ... VLANs in the switch and port 1 and port 2 belong to red VLAN port 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in the red VLAN and not transmit it to port3 and port 4 in blue VLAN By this means VLAN divide the broadcast domain via restricting the range of broadcast frame transmition Note chart 2 use red and blue to ...

Page 24: ...AN DiffServ Enable Select it or not to Enable or disable DiffServ DiffServ Value Set DiffServ value the common value is 0x00 Voice 802 1P Priority Specify 802 1P Priority of voice signal data package Data 802 1P Priority Set 802 1p of data VLAN Non VoIP data such as http telnet ping etc will use this value to set VLAN package Voice VLAN ID Set VLAN ID of voice signal data package Data VLAN ID Set ...

Page 25: ...4 Service Port You can set the port of telnet HTTP RTP by this page SERVICE PORT Field name explanation HTTP Port set web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192 168 1 70 8090 Telnet Port Set Telnet Port the default is ...

Page 26: ...ame Specify the name of the lease table Start IP Set the start IP address of the lease table End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS se...

Page 27: ...e size of lease table can not be larger than the quantity of C network IP address We recommend you to use the default lease table and not modify it 2 If you modifies the DHCP lease table you need save the configuration and reboot 4 3 2 6 SNTP Setting time zone and SNTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page SNTP Fi...

Page 28: ...s mode SNTP Select the SNTP and click Apply to make the SNTP Times effective Enable Daylight Enable daylight saving time Time shift minutes Setup the variety length Month Setup stat and end month Week Setup start and end week Day Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Notice You need specify the above all items 4 3 3 VOIP 4 3 3 1 SIP Config Set yo...

Page 29: ...SIP Config Field name explanation Choose line to set info about SIP there are 3 lines to choose You can switch by Load button Register Status Shows if the phone has been registered the SIP server or not or ...

Page 30: ...et expire time of SIP server register default is 60 seconds If the register time of the server requested is longer or shorter than the expire time set the phone will change automatically the time into the time recommended by the server and register again NAT Keep Alive Interval Set examining interval of the server default is 60 seconds User Agent Set the user agent if have the default is VoIP Phon...

Page 31: ...e will Prompt the incoming while doing forward Forward Phone Number Appoint your forward phone number Server Type Select the special type of server which is encrypted or has some unique requirements or call flows DTMF Mode Select DTMF sending mode there are three modes l DTMF_RELAY l DTMF_RFC2833 l DTMF_SIP_INFO Different VoIP Service providers may provide different modes RFC Protocol Edition Sele...

Page 32: ...e Quote Set to make quotation mark to display name as the phone sends out signal in order to be compatible with server 4 3 3 2 IAX2 Config IAX2 Config Field name explanation Register Status Shows if the phone has been registered the IAX2 server or not IAX2 Server Addr Input your IAX2 server address IAX2 Server Port Set your IAX2 server port the default is 4569 Account Name Input your IAX2 register...

Page 33: ...echo test text s name Refresh Time Set expire time of IAX2 server register you can set it between 60 and 3600 seconds Enable Register Start to register the IAX2 server or not by selecting it or not Enable G 729 Enable or disable code G 729 by selecting it or not 4 3 3 3 Stun Config In this web page you can config SIP STUN STUN By STUN server the phone in private network could know the type of NAT ...

Page 34: ... PEER setting This functionality offers you more flexible dial rule you can refer to the following content to know how to use this dial rule When you want to dial an IP address the entry of IP addresses is very cumbersome but by this functionality you can set number 156 to replace 192 168 1 119 here When you want to dial a long distance call to Beijing you need dial an area code 010 before local p...

Page 35: ... dial the phone number to realize calling to what the phone number is mapped In the prefix matching you need input your desired prefix number and T then dial the prefix and a phone number to realize calling to what your prefix number is mapped The prefix number supports at most 30 digits Destination Set Destination address This is optional config item If you want to set peer to peer call please in...

Page 36: ...te length This is optional config item For example if the delete length is 3 the phone will delete the first 3 digits then send out the rest digits You can refer to examples of different alias application to know how to set delete length Examples of different alias application Set by web explanation example You need set phone number Destination Alias and Delete Length Phone number is XXXT Destinat...

Page 37: ...tarts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out When you dial 0106228 the SIP1 server will receive 0086106228 If your dialed phone number starts with your set phone number The phone will send out your dialed phone number adding suffix number When you dial 147 the SIP1 server will re...

Page 38: ... Volume grade G729 Payload Length Set G729 Payload Length Handdown Time Specify the least reflection time of Handdown the default is 200ms Ring Type Select Ring Type Output Volume Specify Output receiver Volume grade Ring Volume Specify Ring Volume grade G722 Timestamps 160 20ms or 320 20ms is available G723 Bit Rate 5 3kb s or 6 3kb s is available Default Ring Type Set up the ring by default Sign...

Page 39: ...records in your VoIP server Do Not Disturb Select NO Disturb the phone will reject any incoming call the callers will be reminded by busy but any outgoing call from the phone will work well Ban Outgoing If you select Ban Outgoing to enable it and you can not dial out any number Enable Call Transfer Enable Call Transfer by selecting it Enable Call Waiting Enable Call Waiting by selecting it Enable ...

Page 40: ... any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out means matching any arbitrary number digit for example 6 expresses any number with prefix 6 will be forbidden to dialed out Notice Black List and Limit List can record at most10 items respectively 4 3 4 3 Digital Map Configuration This system supports 4 dial modes 1 End with dial ...

Page 41: ...icates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be T0 by default on all dial plans Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started with 9 to be dialed immediately Cause 911 to be dialed imm...

Page 42: ... detail of current phonebook Name Shows the name corresponding to the phone number Number Shows the phone number Ring Type Shows the ring type of the incoming call Click Modify to change the selected information and click the Delete to delete the selected record Notice the maximum capability of the phonebook is 500 items 4 3 4 5 Function Key ...

Page 43: ...an pick up or hands free then press to listen record in server Line select SIP1 SIP2 SIP3 Dial peer or IAX2 in function key type After you set it you pick up handset or hands free press this function key then you can use the corresponding IP line Memory Key you can set a number for each memory key After set it you can dial the number you set by pressing this memory key Key event function mode Rema...

Page 44: ...Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Username Set FTP server Username System will use anonymous if username keep blank Password Set FTP server Password Config File Name Set configuration file s name which ne...

Page 45: ...oblem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are some potential dangers But your system can work Level 5 notice Your system works well in special condition but you need to check its working environment and parameter Level 6 info the daily debugging info Level 7 debug the lowest debug info Professional debugging...

Page 46: ...ct Save Target As then you will save the config file in txt format Clear Config user can restore factory default configuration and reboot the phone If you login as Admin the phone will reset all configurations and restore factory default if you login as Guest the phone will reset all configurations except for VoIP accounts SIP1 2 and IAX2 and version number 4 3 5 4 Update You can update your confi...

Page 47: ... of the phone such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system want to execute 1 Application update download...

Page 48: ...urrent user existed User Name Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 4 3 5 6 Reboot ...

Page 49: ...ss to the MMI of the phone to config and manage the phone Field name explanation MMI Filter IP Table list Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable...

Page 50: ...h type supports at most 10 items Through this web page you could set up and enable disable firewall with input output rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filte...

Page 51: ... 255 255 255 0 means point to a network which network ID is C type Des Mask Set the destination address mask For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will de...

Page 52: ...the corresponding isolation method according to different demands We can provide the different security level protection in terms of the different resources by building a DMZ region which can provide the network level protection for the equipments environment reduce the risk which is caused by providing service to distrust customer and is the best position to put public information The following c...

Page 53: ...xtranet IP when intranet IP is sending out packet Select it to enable FTPALG the default is enable PPTP ALG Select it enable PPTPALG the default is enable Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN p...

Page 54: ...otice 10M 100M adaptive means the network card and other equipment physical consultations speed testing speed under bridge mode near to 100M in order to ensure the quality of voice and communications real time performance we made some sacrifices of NAT under the transmission performance Transmit with full capability only when system is idle so can not guarantee that the transmission speed reach to...

Page 55: ...After you select it you d better save configuration and reboot your phone Enable VPN Select it or not to enable or disable VPN VPN Server Addr Set VPN Server IPAddress VPN Server Port Set VPN Server Port VPN Server Addr Set VPN L2TP Server IP address VPN User Name Set User Name access to VPN L2TP Server VPN Password Set Password access to VPN L2TP Server 4 3 7 Logout ...

Page 56: ... next time you need input user name and password again 5 Configuration via Keypad 5 1 Keypad introduction User can browse modify or cancel via screen menu by using and v Use need input password default 123 when login the menu system config 5 2 Menu Tree Menu Tree List ...

Page 57: ...port Voice Gain Setting VAD CNG l Support full duplex hands free l SIP support SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call l Automatically select calling line if one line can t be connected the phone can automatically switch to other line to call l DTMF Relay support SIP info DTMF Relay RFC2833 l SIP application SIP Call forward transfer blind attended hold...

Page 58: ... DHCP client on WAN l Support DHCP server on LAN l QoS with DiffServ l Network tools in telnet server including ping trace route telnet client 6 1 4 Maintenance and management l Upgrade firmware through POST mode l Web telnet and keypad management l Management with different account right l LCD and WEB configuration can be modified into requested language and support multi language dynamically shi...

Page 59: ... 59 6 2 Digit character map table Keypad Character Keypad Character 1 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 0 6 M N O m n o ...