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Troubleshooting Tips

Possible cause

Solution

Incorrect Setup

Check that all of your cables are properly connected according to 

the diagrams in the setup section of this user guide

Master Volume turned down

Confirm that your Master Volume Setting is turned up.  

1. Adjust the Master Volume Control on the in-line 

volume control

 

Loose connection

Make sure all cables are firmly connected.

Possible cause

Solution

Incorrect Setup (PS4) 

Check all of your settings are correct (pg 7)

Incorrect Setup (Xbox One) 

Check all of your settings are correct (pg 8)

Incorrect Setup (PC)

Confirm that your Headset/Mic is selected as the default audio 

device in the Windows Playback/Recording Devices Tabs.

Incorrect Program Settings (PC)

Some programs have their own audio settings, if you encounter 

trouble with chat only in a certain program check that you are 

configured correctly.

Mic Muted

Slide the Mic Mute switch on the In-Line Controls

No Sound 

Voice Chat Issues

If your issue is not resolved by these steps, please visit

 turtlebeach.com/support

Summary of Contents for EAR FORCE 60P

Page 1: ...USER GUIDE AMPLIFIED GAMING HEADSET For PS4 PS3 ...

Page 2: ...ons on your purchase of the Ear Force Recon 60P Gaming headset from Turtle Beach Turtle Beach brings over 45 years of expertise to transforming your listening experience EAR FORCE RECON 60P AMPLIFIED GAMING HEADSET ...

Page 3: ...ts and Control P6 PS4 Setup P7 PS3 Setup P8 Xbox One Setup P9 PC Mac Setup P10 Mobile Setup P11 Adjusting Sound P12 Specifications P13 Troubleshooting Tips P14 Important Safety Information P15 Regulatory Compliance P16 Declaration Conformity P17 Warranty Information P18 ...

Page 4: ...a PCs tablets mobile gaming devices and the newest Xbox One controllers Works with Xbox One controllers with a 3 5mm stereo headset jack Other controllers require the Xbox One Headset Audio Controller sold separately Comfortable Quiet Large 40mm stereo speakers produce crisp highs and thundering lows Volume Control In line Remote puts Master Volume Control and Mic Mute at your fingertips PS4 and P...

Page 5: ...ble of Contents In the Box For our Knowledgebase and Technical Support please visit turtlebeach com support Removable Mic Boom RCA Splitter Cable Ear Force Recon 60P Amplifier Ear Force Recon 60P Headset A C B D ...

Page 6: ...6 Go to Table of Contents Parts and Controls Mic Mute Switch Switch to to mute the microphone Master Volume Adjust the master volume of the incoming game chat mic monitor audio ...

Page 7: ...Input Output Device 3 Set Output to Headphones to All Audio 4 Set Volume Control Headphones level to maximum 5 Select Adjust Microphone Level and follow the on screen instructions to calibrate your microphone Audio Devices Enter Back Output Device Input Device Recon 60P Recon 60P Adjust Microphone Level All Audio x User 1 Output to Headphones Volume Control Headphones A B ...

Page 8: ...ttings Microphone Level 3 Input Device TURTLE BEACH RECON 60P Output Device TURTLE BEACH RECON 60P Back X Enter OK Audio Output Settings 12 14 12 15 PM 0 On Sets to output audio through multiple connectors simultaneously Audio output to connectors that are not selected in Audio Output Settings is downscaled to 2 Ch 2 Settings Sound Settings Audio Multi Output On A B ...

Page 9: ...ontents Xbox One Setup A The Recon 60P requires the NEW Xbox One Controller with 3 5mm headset jack Purchase the Ear Force Headset Audio Controller from turtlebeach com for use with the original Xbox One Controller NOTES ...

Page 10: ...10 Go to Table of Contents PC Mac Setup A If your PC uses separate Green Pink connectors for audio you will need a PC Splitter Cable This adapter is available online at turtlebeach com NOTES ...

Page 11: ...11 Go to Table of Contents Mobile Setup A ...

Page 12: ...One Console Audio Volume When using the Xbox One Controller with 3 5mm jack On the Xbox One Console 1 Go to Settings Devices and Accessories Xbox One Wireless Controller Volume 2 Adjust Volume When using a Headset Audio Controller 1 Adjust the levels right on the Headset Audio Controller connected to your Xbox One Controller Turn the microphone on and off 1 Slide the Mic Mute switch on the In Line...

Page 13: ...Neodymium Magnets Frequency Response 20Hz 20kHz Earpad Material Fabric Blue with Foam Cushion Earcup Design Over Ear Closed Microphone Design Removable Omni Directional Microphone Amplifier Game Chat Input Output PS4 USB Game Input PS3 RCA 3 5mm Chat Input Output PS3 USB ...

Page 14: ...se Solution Incorrect Setup PS4 Check all of your settings are correct pg 7 Incorrect Setup Xbox One Check all of your settings are correct pg 8 Incorrect Setup PC Confirm that your Headset Mic is selected as the default audio device in the Windows Playback Recording Devices Tabs Incorrect Program Settings PC Some programs have their own audio settings if you encounter trouble with chat only in a ...

Page 15: ...vels so a level that may not cause initial discomfort can still damage your hearing If you experience ringing in your ears after listening with the headset it means the volume is set too loud The louder the volume is set the less time it takes to affect your hearing So please take care to listen at moderate levels Before placing a headset on your ears turn the volume down completely then slowly in...

Page 16: ...ne or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution This device complies with Part 15 of the FCC Rules Operation is subject to the...

Page 17: ... Directive 2006 95 EC RoHS 2011 65 EU REACH 2006 1907 EC WEEE 2012 19 EU Packaging 94 62 EC Toys Safety Directive 2009 48 EC Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take appropriate measures Achtung Dieses ist ein Gerät der Funkstörgrenzwertklasse B In Wohnbereichen können bei Betrieb dieses Ger...

Page 18: ...by various manufacturers in performing warranty repairs and building replacement products If VTB repairs or replaces a product the original Warranty Period is not extended however VTB warrants that repaired or replacement parts will be free from defects in material and workmanship for a period of thirty 30 days from the date of repair or replacement or for the remainder of the Warranty Period whic...

Page 19: ...l or lease is modified or tampered with is damaged by Acts of God power surge misuse abuse negligence accident wear and tear mishandling misapplication or other causes unrelated to defective materials or workmanship serial number is defaced altered or removed is not used in accordance with the documentation and use instructions or is repaired modified or altered by other than authorized repair cen...

Page 20: ...service may not be available in some countries where this product is sold All other trademarks are the property of their respective owners Actual product appearance may differ from imagery This product is compliant with the Consumer Product Safety Improvement Act of 2008 Public Law 110 314 CPSIA Watch Turtle Beach product training videos at youtube com TurtleBeachVideos TurtleBeach com support Pro...

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