Reconyx HYPERFIRE 2 HL2X, Manual

Page 1: ...Cellular Security 4G LTE Camera Manual HS2X General Surveillance HL2X License Plate Capture Copyright March 2021 ...

Page 2: ...0 IX Camera Setup Programming 14 X ConnectTM App Options 15 XI Camera Programming Menu 18 XII Programming Menu Map HF2 Cell Security 21 XIII Mounting Your Camera 27 XIV Locking Securing Your Camera 28 XV Aiming Your Camera 29 XVI Image Data Information 34 XVII Additional Camera Options 35 XVIII Troubleshooting 36 XIX Warranty FCC CE IC RoHS and Safety Information 40 XX Your Information and Camera ...

Page 3: ...camera This setup requires you install your own SIM card and run separate software on a Windows PC to configure your camera Images sent in this manner are not stored in your RECONYX cloud account and are not accessible from the ConnectTM app Other things you will need before using your camera Secure Digital SD SDHC or SDXC Memory Card up to 512GB 12 AA Batteries Or SC10 Solar Charger NOTE RECONYX ...

Page 4: ...udio 720p 20 fps 720p wide or std 5 fps Loop Recording Available option Continuous recording Older pictures videos overwritten by new ones SD Card Capacity Up to 512GB 4GB approx 10 000 pictures Up to 512GB 4GB approx 20 000 pictures Software Included RECONYX ConnectTM Moisture Absorbing Desiccant System Available for purchase Time Lapse Surveillance 5 15 or 30 seconds or 1 5 15 30 or 60 minute in...

Page 5: ... 3 Install the SD Card We recommend SanDisk 4 Download the RECONYX CONNECT App from your App Store 5 Follow the directions in the RECONYX CONNECT App to Setup your account Add your camera s Enter billing information Receive photos Program your camera NOTE If you have any questions or concerns relating to the operation or functionality of your camera please contact our Technical Service Department ...

Page 6: ...e date Use the up and down buttons to change numbers and the right and left buttons to scroll through settings for year month and date The OK button will take you to the Set Time screen Proceed through the setup wizard until setup is complete At the end of the setup wizard you will be able to Pair the camera with your App Install the RECONYX ConnectTM app from Google Play for Android or the Apple ...

Page 7: ...per camera and includes 200 mobile optimized images Additional images are billed to your Shared Image plan The Cellular Access Plan includes Cloud Storage Remote Access and Hibernate Cloud Storage Images are stored in your secure cloud account and accessed with the RECONYX ConnectTM app 1 GB of storage included approximately 20 000 mobile optimized images NOTE Additional storage is available for p...

Page 8: ...ata Additional image data is sold in Blocks of 2 000 mobile optimized images per month Image blocks are shared across all RECONYX cameras on your account NOTE Each Full Resolution image counts as 10 mobile optimized images Real Time Access Optional upgrade for immediate 2 way communication with your camera from the RECONYX Connect app Enhances standard remote camera access to include Request camer...

Page 9: ...www reconyx com 8 Controls Parts Diagram ...

Page 10: ...it toward the front The camera will open like a book allowing access to the batteries memory card and settings Step 1 Step 2 Step 3 TIP Each time you open your camera it s a good practice to Make sure the main gasket is seated properly and is clear of debris Be sure that the windows on the front of your camera are clean Also be sure the latch is fully seated when closing your camera to ensure a we...

Page 11: ...ositive side and the black wire to the negative side ground of a battery or other external power source Connecting to anything higher than 18 volts could damage your camera and will void your warranty Input power supply should be able to deliver 4 amps of current at 12 volts We highly recommend having a fresh set of Energizer Ultimate Lithium batteries installed in the camera even when running wit...

Page 12: ...n time is very heavily impacted by how many pictures are taken and sent NOTE The values in the chart below were based on taking 50 daytime photos and 50 nighttime photos at 70ºF Battery Type Operating Temperature Number of Images AA Energizer Ultimate Lithium 1 5V 40º F 40ºC and above HL2XC 4 000 to 9 000 HS2XC 3 500 to 7 000 AA Rechargeable Nickel Metal Hydride 1 2V 2600MaH 0º F 18ºC and above 1 ...

Page 13: ...d as shown below until it clicks into place Warning Inserting the memory card upside down or backwards could damage the camera or the memory card Damage resulting from inserting the card incorrectly is not covered under warranty To remove memory cards 1 Press OK to disarm the camera the battery status and number of pictures taken since last armed will be displayed on the LCD 2 Switch the power OFF...

Page 14: ...ork or you used the card in another device you may have to re format your memory card This can be done with the RECONYX BuckView software available on our website under the Tools menu item or with any Windows Operating System Windows Steps to format memory card Step 1 Insert your memory card into your computer s card reader Step 2 You should see your memory card under the list of available drives ...

Page 15: ...setup It will start by asking you to set the date Use the up and down buttons to change numbers and the right and left buttons to scroll through settings for year month and date The OK button will take you to the Set Time screen Proceed through the setup wizard until setup is complete When going through the initial setup wizard you will be given the option of entering Latitude and Longitude You ca...

Page 16: ...ular Signal SD Card Percentage Used Last Status Date and Time Model Serial Number Firmware Version If there is a potential problem with the camera you may notice a red or yellow icon on the Cameras screen There are different icons to alert you to Battery strength Cellular Signal SD Card Used or other issues Check Signal Strength When you deploy your cellular camera you will want to check the signa...

Page 17: ...xcellent Signal Cellular Programming Options Image Size Mobile Optimized Resolution o Counts as 1 photo toward monthly total Full Resolution o Sends full resolution photos o Counts as 10 photos toward monthly total Transfer Mode Low Volume o Modem shuts down between events o Low traffic a few events per week Fast o Keeps modem connected to network at all times o Higher Traffic expect activity even...

Page 18: ...ptimized and Full resolution photos are always saved to the SD card NOTE If Full Resolution HD Photos are sent they will count as 10 photos toward monthly limit On Camera Error Messages When using the camera or when selecting the Check Cellular option there are a few error messages that the camera may report on the LCD display Including SIM ERROR NO SERVICE NO SIGNAL NO DATA SERVICE ACCOUNT ERROR ...

Page 19: ... line displays the available options settings Selections you can choose from are always displayed between brackets on the bottom line NOTE The camera will remember the settings even when shut off you do not need to reconfigure the camera unless you want to change its behavior Default Settings NOTE Throughout this manual default camera settings are shown in red letters Your RECONYX HyperFire 2 came...

Page 20: ...ar Camera will connect to the network and report signal strength Erase Card Camera will wipe memory card clean removing all images and other information from the card You should not select Erase Card unless you are certain you want to remove everything from the card Battery Type Select what type of batteries you are using to accurately display the amount of power remaining Status About When you se...

Page 21: ...CONYX has added a new method for scheduling your camera that we call Solar Adaptive Scheduling With Solar Adaptive Scheduling you can program your camera to start and stop taking pictures at times relative to sunrise and sunset If you are monitoring subjects whose behavior is tied more to the sun s rising and setting than it is the clock this method of scheduling the camera makes a lot of sense An...

Page 22: ...21 RECONYX Inc www reconyx com 22 Programming Menu Map HF2 Cell Security ...

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Page 24: ...Fixed Schedules CELLULAR Select options relating to the camera s cellular functionality 1 Cell Enabled ON Off 2 Transfer Mode FAST Low Volume Batch Status Only Additional Information available under Connect App Options Transfer Mode 3 Pair Cell to App SKIP Yes DAY NIGHT Select options relating to the camera s functionality with regard to taking photos videos during day time and night time periods ...

Page 25: ...change date time you will be prompted to validate your sunrise time This is so that the camera can support Solar Adaptive Scheduling LOCATION USA or Other Users in the USA will be prompted for State Territory Time Zone if your state crosses time zones and whether you want the camera to Auto Adjust for Daylight Savings time USA users will also be able to refine their location information to a speci...

Page 26: ... Only 4 RECORD AUDIO ON Off If you would like to record videos without audio choose Off 5 EXT TRIGGER PICS OFF on If your camera has the external trigger option choosing On will use the number of pics and interval specified under Motion Options 6 EXT TRIGGER VIDS OFF on On will use the video length specified under Motion Video options 7 EXPORT CONFIG NO yes If you would like to save the settings f...

Page 27: ... can be a combination of fixed and solar schedules These schedules can each be assigned to different days of the week By default they are on every day of the week S M T W T F S Note Solar Adaptive Schedules are closely tied to and rely on accurate Location information being entered into your camera If you are a USA user and you do not set a specific latitude and longitude for your camera the Solar...

Page 28: ...h the Lock Tunnel on the camera and then cinch in place around the tree or post Mounting Camera with Adjustable Webbing Strap included We recommend that you mount your camera at the approximate height of your target and use the walktest mode to be sure your aim is correct See the Aiming Your Camera section for additional details NOTE It is highly recommended that you use a theft deterrent device s...

Page 29: ...nel in the camera and securing it to a tree or another object This will prevent the camera from being opened or easily removed 2 For increased security RECONYX offers a custom fit Security Enclosure for the HyperFire 2 camera series The Security Enclosure can be secured with either a padlock or the Python cable lock by Masterlock HyperFire 2 Security Enclosure Python cable lock by Masterlock ...

Page 30: ...identical to the detection zones on the 1st generation of Hyperfire cameras shown in red below Camera aim is critical to maximize detection range The default setting for PIR type is Long Range So by default your HyperFire 2 camera will be a bit more sensitive to motion than your original HyperFire camera was If you would like it to be identical choose HF Legacy for PIR Type For the camera to trigg...

Page 31: ... do not have Real Time Access you will need to put your camera into Cell Aim Mode using the menu on your camera Once in Cell Aim Mode the camera will take and send a photo every 3 5 seconds allowing you to adjust the placement of the camera to capture the area of interest correctly You can also Show motion zone overlay to see approximately where motion will trigger the camera NOTE These images wil...

Page 32: ...a toward where you want it to capture pictures 2 Put camera in WalkTest mode and close the camera 3 Walk in front of the camera where you expect to capture pictures Every time the red WalkTest light blinks it indicates that a motion event has taken place If the WalkTest light does not blink where you expect it to adjust the aim or location of the camera 4 If possible set up the camera so that no l...

Page 33: ...than 50 miles per hour if you want to reliably capture plates The camera should be mounted about 24 30 inches high and have it aimed approximately 30 degrees off of parallel The diagram below shows how you should set up your camera NOTE Typical nighttime illumination range of the HL2X is 50 feet NOTE The camera may also be mounted higher up on a pole 10 feet since most people do not often look up ...

Page 34: ...e is 5 still images in RapidFire mode If you find that you do not get enough opportunities to read a plate in default mode you can switch to 5 second videos with Dynamic length turned on The vidoes record a series of still photos in a motion jpg with the same resolution as the still images You get 5 frames per second in video mode so typically you will get about 3 times as many images of a given v...

Page 35: ...S indicates Daily Status photo L indicates a live image request D indicates a Dynamic Video sequence 1 3 indicates the first in a sequence of three pictures for that event Moon Phases displayed include new moon waxing crescent first quarter waxing gibbous full moon waning gibbous last quarter and waning crescent An Illumination indicator appears in the Image Data bands when the infrared illuminato...

Page 36: ...very careful not to scratch the IR Array window Step 1 Step 2 The windows covering the IR Array lens WalkTest indicator and light meter may all be cleaned with glass cleaner or water using a soft non abrasive cloth To replace the IR Mask carefully line up one side of the IR Mask with the IR Array window Then gently push on both sides until the IR Mask is completely seated against the window and sn...

Page 37: ...play any errors that are on the camera Poor Signal Strength If you are getting inconsistent results it is most likely due to poor signal in the location where the camera has been deployed relocate the camera Sometimes moving the camera just a few feet can make a significant difference in signal strength Notification of Photos Sent but do not appear in App Scroll through photos to find photos with ...

Page 38: ...red energy back toward the camera the images will appear very dark like shining a flashlight into outer space The best nighttime images will be captured when you have a backdrop of some sort that will reflect energy back toward the camera e g trees tall grass fence building hillside etc The other issue you may encounter with setup is that if you have an object near the camera that reflects a lot o...

Page 39: ...Triggering Consistently First put the camera back to Default settings and try your camera again This will ensure that you are running with known settings it will set the motion detector ON at HIGH sensitivity This is important especially in the warmer months because as the background temperature approaches the temperature of the subject the strength of the signal decreases and the range goes down ...

Page 40: ... Problems If your camera shuts down in the cold it may be too cold for the batteries Refer to Battery Specifications for recommended battery types Extreme cold weather does have an adverse effect on the LCD display this does not inhibit the camera s ability to function it just makes it hard to read the display Battery Life Less than Expected NiMH batteries have decreased life in hot and cold weath...

Page 41: ...al on your camera if this seal is broken or tampered with the warranty is void Any attempt to modify the camera from its original configuration will void the warranty RECONYX Limited Software Warranty Software products are licensed to the user under the terms of the applicable RECONYX software license If the user wishes to review the software license agreement a copy of the software license is ava...

Page 42: ...e use of certain substances in electrical and electronic equipment Reconyx Inc expends considerable effort in verifying material compliance to RoHS and certifies that the processes and materials used to manufacture assemblies are compliant European Declaration of Conformity We Reconyx Inc declare under our sole responsibility that the product HyperFire2 to which this declaration relates is in conf...

Page 43: ...ent and wait until the moisture evaporates completely before resuming use Warnings Store this equipment out of the reach of children and infants Do not allow water or other liquids to enter the interior of the camera The interior has not been waterproofed If the exterior comes into contact with liquids or salt air wipe it dry with a soft absorbent cloth In the event that water or other foreign sub...

Page 44: ...a online within 90 days of purchase at www reconyx com warranty If you setup and use the camera with your RECONYX ConnectTM account this in effect does an automatic registration of your camera with us Copyright Trademark Information HyperFire2TM Cellular Camera Manual Copyright March 2021 Other trademarks and registered trademarks referred to in this document HyperFire2 Connect MapView CodeLoc Rap...