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RED 4K BROADCAST MODULE OPERATION GUIDE

   955-0072, REV-E  |   19

  

ERR (ERROR) LINK STATUS

SYMPTOM

The 4K Broadcast menu shows that the Link Status for either the Camera or Module is “Err” (error).

POTENTIAL RESOLUTION

 

Reboot the BRAIN.

 

Remove the 4K Broadcast Module and the adaptor module. Check the module connectors. If the connectors 

have dust or debris, clean the connectors. If any connectors are damaged, contact your Bomb Squad 

representative. 

 

Use a different adaptor module.

VIDEO DOES NOT DISPLAY CORRECTLY

SYMPTOMS

 

Image does not display.

 

Image freezes.

 

Quadrants are not in sync.

POTENTIAL RESOLUTIONS

 

Go to 

Menu

 > 

Settings

 > 

Display

 > 

4K Broadcast

 and select 

Video Reset

. This resets the video connection.

 

Go to 

Menu

 > 

Settings

 > 

Project

 > 

Format 

UHD

 and re-select the 

Resolution

. Then select 

Set Format

.

NO TIMECODE IN VIA 4K BROADCAST MODULE

SYMPTOMS

 

Camera does not receive timecode signal when a timecode generator is connected to the 4K Broadcast Module.

 

The TC indicator does not illuminate green.

POTENTIAL RESOLUTIONS

Ensure that each of the following has the same frame rate:

 

Sensor Frame Rate

 

Project Time Base

 

Timecode generator

05

TROUBLESHOOT YOUR 

4K BROAdCAST MOdULE

Summary of Contents for 4K Broadcast Module

Page 1: ...RED 4K BROADCAST MODULE RED COM RED 4K BROADCAST MODULE O PERAT ION GU IDE ...

Page 2: ...Test Pattern 16 4K Broadcast Module Status 17 Chapter 4 4K Broadcast Module Maintenance 18 Clean 4K Broadcast Module Exterior Surfaces 18 Store 4K Broadcast Module 18 Water Damage 18 Chapter 5 Troubleshoot Your 4K Broadcast Module 19 Err Error Link Status 19 Video Does Not Display Correctly 19 No Timecode in Via 4K Broadcast Module 19 Cannot Genlock Via 4K Broadcast Module 20 Genlock Not In Sync W...

Page 3: ...s uses and can radiate radio fre quency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and...

Page 4: ...ments means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take this product to designated collection points where it will be accepted free of charge Alternatively in some countries you may be able to return your products to your local retailer upon purchase of an equivalent new product Disposing of t...

Page 5: ...ng range 0 C to 40 C 32 F to 104 F Storage range 20 C to 50 C 4 F to 122 F If there are any performance issues with your camera or acces sories when operating within this temperature range please file a support ticket on support red com The DSMC Side Handle Side SSD Module rear modules and lens mount are NOT HOT SWAPPABLE meaning you cannot remove or install them while the camera is turned on Befo...

Page 6: ...ed creating a refined 4K viewing experience The 4K Broadcast Module adds to the arsenal of features the EPIC DRAGON and SCARLET DRAGON offer In addition to streaming a live 4K UHD video feed from the 4K Broadcast Module the BRAIN can simultaneously Record to SSD at 6K 5K or 4K Live stream at up to 1080p via the HD SDI connector Live stream at up to 1080p via the HDMI connector Five 5 1 4 20 mounti...

Page 7: ...k the official RED website for the latest information about RED products RED Learn Articles RED offers in depth technical articles about RED cameras post production and digital cinematography RED com downloads Go to the RED Downloads page to download the latest firmware operation guides and post production software DSMC Toolkit Go to the RED Downloads page to find the DSMC Toolkit which offers man...

Page 8: ... top right quadrant of 4K display 3 SDI OUT 3 75 ohm BNC bottom left quadrant of 4K display 4 SDI OUT 4 75 ohm BNC bottom right quadrant of 4K display 5 SYNC 75 ohm BNC sync and genlock in SMPTE ST 274 RS 170A Tri Level Sync 6 TC 75 ohm BNC timecode in SMPTE ST 12 2 COMPATIBLE CABLES Each connector on the 4K Broadcast Module is compatible with the following cable 790 0341 RED HD SDI Cable 6 02 4K ...

Page 9: ... BNC CONNECTOR1 PIN SIGNAL DESCRIPTION DIRECTION Center 3G SDI SMPTE ST 424 Out Shield Screen GROUND Camera ground N A 1 The SDI output is progressive scan p it does not support progressive segmented frame PsF or interlaced i scan formats SYNC PINOUT 75 OHM BNC CONNECTOR PIN SIGNAL DESCRIPTION DIRECTION Center SYNC SMPTE ST 274 RS 170A Tri Level Sync In Shield Screen GROUND Camera ground N A TC PI...

Page 10: ...tor Module or a Module Adaptor For more information about how to install adaptor modules see the DSMC Operation Guide available at www red com downloads 3 Insert the lip at the top of the 4K Broadcast Module into the recess at the top of the adaptor module 4 Rotate the 4K Broadcast Module down flush with the rear of the adaptor module Insert Module Lip 03 INSTALL AND CONNECT THE MODULE ...

Page 11: ...ast Module is secured REMOVE THE 4K Broadcast Module REQUIRED TOOL T20 Torx driver 1 Turn off the BRAIN 2 Use a T20 Torx driver to turn the lock on the adaptor module counter clockwise to the Unlock position 3 Rotate the 4K Broadcast Module upwards and down to disengage the lip at the top of the module from the adaptor module 4 Remove the 4K Broadcast Module from the adaptor module Lock In Module ...

Page 12: ...information go to Install the 4K Broadcast Module on page 10 3 Use four 4 3G HD SDI cables to connect the four 4 SDI OUT ports on the 4K Broadcast Module to the four 4 3G HD SDI IN ports on a quad 3G HD SDI device NOTE Be careful to connect each cable from the 4K Broadcast Module to the appropriate connector on the device For example connect SDI OUT 1 on the 4K Broadcast Module top left quadrant t...

Page 13: ...Ratio Options depend on the camera type EPIC DRAGON 6K 16 9 HD 5K 16 9 HD 4K 16 9 HD SCARLET DRAGON 5K 16 9 HD 4K 16 9 HD NOTE If you select 6K or 5K the 4K Broadcast Module scales down the output resolution to 4K UHD However the selected resolution is recorded to the SSD 8 Select Set Format NOTE You must select Set Format to apply the format Closing the menu any other way DOES NOT apply the forma...

Page 14: ...dule For more information go to Set Up 4K Quad 3G HD SDI on page 12 2 Connect the 4K Broadcast Module to a timecode generator A Ensure that the timecode generator is off B Use a 75 Ω coaxial cable to connect the TC port on the 4K Broadcast Module to the TIMECODE port or equivalent timecode output port on the compatible timecode generator C On the timecode generator set the frames per second to the...

Page 15: ...Broadcast Module For more information go to Set Up 4K Quad 3G HD SDI on page 12 2 Connect the 4K Broadcast Module to a genlock device A Ensure that the genlock device is off B Use a 75 Ω coaxial cable to connect the SYNC port on the 4K Broadcast Module to a compatible gen lock device C Turn on the genlock device 3 Go to Menu Settings Display 4K Broadcast 4 Select On from the left Genlock drop down...

Page 16: ...B Select Rear Module from the Genlock Source drop down menu The GEN indicator in the Lower Status Row illuminates green ENABLE A TEST PATTERN 1 Go to Menu Settings Display 4K Broadcast 2 Select Test Pattern from the right Output drop down menu The SDI ports output SMPTE color bars 3 To switch back to the video feed select Video from the right Output drop down menu ...

Page 17: ...ast Module STATUS STATUS ITEM DESCRIPTION 1 Upgrade Hardware and firmware revision of the module 2 Link Status Connection status between BRAIN and the module For more information about an Err error status go to Err Error Link Status on page 19 3 Chip Temperature Temperature of the module s application specific integrated circuit ASIC 4 Board Temperature Internal temperature of the module 5 Fan Spe...

Page 18: ...airs made to the 4K Broadcast Module except by a RED authorized service facility voids all warranties CLEAN 4K Broadcast Module EXTERIOR SURFACES Use a gas duster to clean around the recesses on the exterior of the 4K Broadcast Module Clean with a damp lint free cloth When cleaning your 4K Broadcast Module remember that the device is not waterproof and moisture can damage electronic circuitry STOR...

Page 19: ... VIDEO DOES NOT DISPLAY CORRECTLY SYMPTOMS Image does not display Image freezes Quadrants are not in sync POTENTIAL RESOLUTIONS Go to Menu Settings Display 4K Broadcast and select Video Reset This resets the video connection Go to Menu Settings Project Format UHD and re select the Resolution Then select Set Format NO TIMECODE IN VIA 4K Broadcast Module SYMPTOMS Camera does not receive timecode sig...

Page 20: ...tcher creates a 2 km round trip for the video signal This results in a round trip delay of about 10 000 nanoseconds For 59 94 FPS one pixel time is 6 73 nanoseconds so the round trip delay is about 1485 pixels POTENTIAL RESOLUTIONS Offset the signal in the broadcast truck using third party infrastructure Offset the video signal in camera to align it with the genlock signal NOTE The Offset feature ...

Page 21: ...ED COM INC 955 0072 REV E 21 FULLRES SHARPENING SYMPTOM Go to Menu Settings Display 4K Broadcast The FullRes Sharpening option displays but is not functional EXPLANATION This is normal behavior The FullRes Sharpening option will be removed in future firmware ...

Page 22: ...ame Rates 23 98p 24p 25p 29 97p 50p 59 94p Recording Format Video Currently selected resolution settings up to 6K up to 59 94 FPS Audio Out N A Module does not currently support audio through SDI SMPTE Timecode Time Code TC 3G HD SDI Output 4x BNC rated for 3G SDI 1 4x uncompressed 1920 1080p Level A YCbCr 4 2 2 10 bit video Rec 709 2 3G SDI 3G Meets SMPTE ST 424 and 425 when frame rates 30 Hz3 HD...

Page 23: ...dule to the following devices Module Adaptor 1 Adaptor Module COMPATIBLE RED DEVICES You can attach the following devices directly to the back of the 4K Broadcast Module Pro Battery Module Dual Pro Battery Module Quad Quickplate Adaptor Quickplate Module REDMOTE REDVOLT XL Module COMPATIBLE TIMECODE AND GENLOCK DEVICES The 4K Broadcast Moduleis compatible with the same timecode generators and genl...

Page 24: ...t been tested by RED Nipros LS 750GT 4K X Optical Fiber Camera Adapter Nipros LS 750 GTS 4K X Optical Fiber Camera Adapter Nipros LS 850 4K X Base Station when used with the Nipros LS 750GT or Nipros LS 750 GTS Sony RCP 1500 when used with a compatible adaptor and ethernet switcher AJA Hi5 4K SDI to HDMI Converter Quad 4K compliant SMPTE fiber adaptors Quad 4k compliant peripheral recorders Quad 4...

Page 25: ...ack RED Touch 7 0 LCD DSMC Tactical Top Plate 2 0 ESSENTIAL BASIC INSTALLATION The example installation below describes how to record to an external 4K recorder while viewing the live image on a monitor If your setup does not require using either an external 4K recorder or a monitor skip the steps related to the device 1 Set up the camera A Set up the camera rig B Install the 4K Broadcast Module o...

Page 26: ...Cinema zoom lens with servo drive unit and power cable Iris rods and rod mount RED Touch 7 0 LCD RED BOMB EVF Tally light Shoulder pad Fiber adaptor required Fiber adaptor base station required 311M SMPTE hybrid fiber cable required Ethernet cable required for camera control Remote camera panel RCP system required for camera control FIXED STUDIO SETUP RECOMMENDED EQUIPMENT 4K Broadcast Module requ...

Page 27: ...e BRAIN For more information go to Install the 4K Broadcast Module on page 10 C Connect all four 4 SDI OUT ports on the 4K Broadcast Module to four 4 3G HD SDI IN ports on a fiber adaptor using four 4 3G HD SDI cables 2 Set up genlock For more information go to Set Up Genlock with the 4K Broadcast Module on page 15 3 Set up the truck or control center A Connect the fiber adaptor to a fiber adaptor...

Page 28: ...C All trademarks trade names logos icons images written material code and product names used in association with the accompanying product are the copyrights trademarks or other intellectual property owned and controlled exclusively by RED COM INC ...

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