66
Appendix B. Getting Technical Support
•
Successfully configuring the X Window System using
Xconfigurator
•
Configuring a local parallel port printer to print text
•
Configuring a mouse
Our installation assistance service is designed to get Red Hat Enterprise Linux WS running on your
system as quickly and as easily as possible. However, there are many other things that you may want
to do with your Red Hat Enterprise Linux WS system, from compiling a custom kernel to setting up
a Web server, which are not covered.
For assistance with these tasks, there is a wealth of online information available in the form of
HOWTO documents, Linux-related websites, and commercial publications. The various Linux
HOWTO documents are included with Red Hat Enterprise Linux WS on the Documentation CD in
the
/HOWTOS
directory. These HOWTOS are provided in text files that can easily be read from within
Red Hat Enterprise Linux WS and other operating systems.
A large number of Linux-related websites are available. The best starting point for finding information
on Red Hat Enterprise Linux WS is the Red Hat, Inc. website:
http://www.redhat.com/
Many Linux-related books are available. If you are new to Linux, a book that covers Linux basics will
be invaluable. We can recommend several titles: The
Official Red Hat Linux Getting Started Guide
;
Using Linux
, by Bill Ball;
Linux Clearly Explained
, by Bryan Pfaffenberger;
Linux for Dummies
, by
Jon "maddog" Hall; and
Learning Red Hat Linux
, by Bill McCarty.
Certain Red Hat Enterprise Linux WS products include additional support programs covering ad-
vanced configurations. Please see the Red Hat Support website for more information. The Red Hat
technical support website is located at the following URL:
http://www.redhat.com/support/
B.3. Scope of Red Hat Support
Red Hat, Inc. can only provide installation assistance to customers who have purchased an Official Red
Hat Enterprise Linux WS boxed set and/or an Official Red Hat OEM partner kit. If you have obtained
Linux from any other company, you must contact that company for support. Other companies include:
•
Macmillan
•
Sams/Que
•
Linux Systems Labs (LSL)
•
Mandrake
•
CheapBytes
Additionally, Red Hat Enterprise Linux WS obtained via any of the following methods does not
qualify for support from Red Hat:
•
Red Hat Enterprise Linux WS PowerTools Archive
•
Downloaded via FTP on the Internet
•
Included in a package such as Motif or Applixware
•
Copied or installed from another user’s CD
•
A CD-ROM (or CD-ROM set) included in a Linux book or other publication.
Summary of Contents for ENTERPRISE LINUX WS 2.1 -
Page 1: ...Red Hat Enterprise Linux WS 2 1 Red Hat Enterprise Linux WS Installation Guide...
Page 10: ......
Page 18: ...8 Chapter 1 Steps to Get You Started...
Page 72: ......
Page 74: ...64 Appendix A Removing Red Hat Enterprise Linux WS...
Page 86: ...76 Appendix C Troubleshooting Your Installation of Red Hat Enterprise Linux WS...
Page 102: ...92 Appendix D An Introduction to Disk Partitions...
Page 110: ......