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4-GUARANTEE
RED grants a five-year guarantee for Premium high performance flat plate solar collectors, according to the following guarantee terms.
1. A system guarantee for the entire system of Premium high performance flat plate solar collectors is granted. The system comprises
collectors, assembly accessories, connections and connection pipes (Solar Pipe), solar pump station, adjustment control unit ,safety
devices.
2. The five-year guarantee period starts when the system is delivered to the customer. The start date is the date shown on the delivery
note.
3. The conditions of the guarantee are that the system is installed according to the installation instructions supplied by RED and the
specific regulations in force and that regular, periodic maintenance is carried out by qualified technical staff in line with the specifications
contained in the instruction manual. Maintenance operations must be documented and proven to validate the guarantee The customer
is responsible for paying maintenance costs. It must also be proven and documented that the entire system has been put into operation
according to the details specified in the manuals.
4. The guarantee does not cover:
a.
natural wear;
b.
excessive stresses and inappropriate treatment;
c.
the use of inappropriate heat transfer fluids;
d.
damage developing due to chemical and electrochemical agents;
e.
damage due to incorrect storage of the system by the end customer;
f.
corrosion damage caused by the formation of moisture inside collectors;
g.
breakage of glass, except where the defect is caused by a manufacturing error or a defect in the material itself;
h.
theft, natural disasters, etc.
i.
the use of accessories or fluids not certified by the manufacturer;
j.
electrical and mobile components (pump, regulator, valves, batteries, expansion vessels...);
k.
transportation damage;
5. The delivery note (together with the original paid invoice) constitutes proof of guarantee.
6. The customer must immediately inform RED of any faults (a maximum of 14 days after detection of the fault).
7.
The guarantee shall no longer be valid:
a.
if faults are not communicated immediately;
b.
if a modification not indicated in the instruction manual is made to the system;
c.
if original parts are replaced without consulting RED;
d.
if the checks specified in the manuals are not carried out;
8. If there is a fault the customer must not put the system into operation. This is to prevent further damage. If this instruction is not
observed and further damage is caused the guarantee shall not be valid.
9. Supply and delivery terms are indicated in the General Conditions of Sale.
10. If one of these conditions is not effective, the remaining regulations remain valid. The parts still imply that a non-effective regulation
must be replaced with an effective regulation that meets the meanings and intentions of the subsequent non-effective condition.
COURT WITH JURISDICTION
In the event of any controversy, the court with jurisdiction is the Court of Pordenone (Italy).
DISPOSAL
Dispose of the product in compliance with the regulations in force in the relevant place, region or country.
Summary of Contents for HIGH PERFORMANCE SOLAR COLLECTOR
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