RED RED ROCKET, Installation Instructions Manual

Page 1: ...RED ROCKET RED COM RED ROCKET INSTALLATI O N I NSTRUCTI ON S ...

Page 2: ...nstall the RED ROCKET and HD SDI Slot Filler 9 Chapter 3 Install Driver and Firmware 12 Download Driver and Firmware 12 Install RED ROCKET Driver 12 Upgrade RED ROCKET Firmware 19 Validate RED ROCKET Installation 21 Chapter 4 Set Up RED ROCKET in REDCINE X PRO 24 Set Up Decoding and Error Message Preferences 24 Set Up Video Out 25 Chapter 5 Troubleshoot Your RED ROCKET 26 Warning about x8 Lane Req...

Page 3: ...SSION FCC STATE MENTS This equipment has been tested and found to comply with the limits for a Class A digital de vice pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference when the equipment is operated in a com mercial environment This equipment gener ates uses and can radiate radio frequency energy and if not installed and ...

Page 4: ...re any performance issues with your RED ROCKET board when operating within this temperature range please file a support ticket on support red com Only use the RED ROCKET board when it is in good working order The system in which you are trying to install the RED ROCKET board usually works with voltages that can be hazardous to your health Never work on the system or access its interi or with any p...

Page 5: ...esses a RED ROCKET X NOTE With the RED ROCKET you can perform video out in REDCINE X PRO At this time you cannot perform video out with a third party application SCOPE OF THESE INSTRUCTIONS In order to install the RED ROCKET system you should have experience with installing hardware components in a computer system and be familiar with the hardware structure and interior of such a system Additional...

Page 6: ...OMPONENTS Each RED ROCKET package contains the following RED ROCKET HD SDI slot filler DMS 59 to Dual DVI I Y Splitter Cable HOW TO HANDLE THE RED ROCKET When handling the RED ROCKET hold the card by the metal of the DVI slot filler and the corners of the card Avoid touching the connectors and the black fan enclosure ADDITIONAL RESOURCES The following resources offer additional information about R...

Page 7: ... NOTE Some systems particuarly Thunderbolt expansion chassis may not have a slot for the HD SDI slot filler THUNDERBOLT CHASSIS CONSIDERATIONS SELECT A PCIE SLOT Since the majority of Thunderbolt expansion chassis do not have x8 slots install the RED ROCKET in the slot that has the highest number of electrical PCIe lanes Refer to the Thunderbolt expansion chassis manual to determine which slot has...

Page 8: ...DMS 59 to Dual DVI I Y Splitter Cable included to provide two standard DVI connectors 2 DVI C D DMS 59 connector for an output of digital RGB 8 bit video signals channel C D used for two single link connections in quad display applications This connector can be connected to a DMS 59 to Dual DVI I Y Splitter Cable included to provide two stan dard DVI connectors 3 SDI Out A MCX connector for an out...

Page 9: ... link mode 2 SDI Out B BNC connector for an output of digital video signals serial digital interface port B output of the second stream of RGB in dual link mode NOTE When the RED ROCKET Breakout Box is on and connected to the RED ROCKET board the SDI outputs of the RED ROCKET board will become inoperative INSTALL THE RED ROCKET AND HD SDI SLOT FILLER WARNING The computer system you are installing ...

Page 10: ...ET must be installed in a slot providing at least eight lanes that are PCIe x8 electrical in a physical x16 slot for power CAUTION During the next step use care not to break off any parts of the PCI video board Apply pressure to the slot panel and or the printed circuit board only and NOT to any of its attached parts 7 Line up the RED ROCKET connectors with the slot and then gently but firmly pres...

Page 11: ...fasten the HD SDI slot filler into the slot D Connect the SDI Out A cable on the HD SDI slot filler to the SDI Out A connector on the RED ROCKET E Connect the SDI Out B cable on the HD SDI slot filler to the SDI Out B connector on the RED ROCKET 10 Reinstall the access panel 11 Reconnect all cables to the system 12 Power on the system 13 To install or upgrade the RED ROCKET driver and firmware go ...

Page 12: ...is format RED_Rocket_Installer_vx x x 4 Open the zipped folder your system may unzip the folder automatically 5 Extract the folder specific to your operating system Mac or Windows to your desktop INSTALL RED ROCKET DRIVER INSTALL RED ROCKET DRIVER MAC OS X On Mac OS X the driver must be installed before upgrading the firmware otherwise the firmware upgrade will fail To install the RED ROCKET drive...

Page 13: ...TIONS COPYRIGHT 2015 RED COM INC 955 0035 REV D 13 4 Click Continue on the Install RED Rocket window The license agreement displays 5 Read the license agreement and click Continue An additional confirmation window opens 6 Click Agree ...

Page 14: ...ou may be required to enter your user name and password to begin installation A window opens notifying you that you must shut down your computer after the software finishes installing 8 Click Continue Installation A progress bar displays during the installation The message Install Succeeded displays when installation is complete ...

Page 15: ...wer up the Thunderbolt chassis 13 Start the computer 14 To upgrade RED ROCKET firmware go to Upgrade RED ROCKET Firmware on page 19 INSTALL RED ROCKET DRIVER WINDOWS To install the RED ROCKET driver for a Windows based computer follow the instructions below 1 Ensure that you have already downloaded the RED ROCKET Installer For more information about how to download the RED ROCKET Installer go to D...

Page 16: ...Click Device Manager 5 Expand Other devices right click Multimedia Video Controller and select Properties NOTE Your Device Manager may display multiple instances of Multimedia Video Controller you can select any of these instances The Multimedia Video Controller Properties window opens ...

Page 17: ...015 RED COM INC 955 0035 REV D 17 6 Click Update Driver The Update Driver Software Multimedia Video Controller window opens 7 Click Browse my computer for driver software 8 Click Browse on the Update Driver Software Multimedia Video Controller window ...

Page 18: ... and select the RED_Rocket_Installer_vx x x RED_Rocket_Windows REDrocket_Driver_Win_ vx x x x folder 10 Click Next on the Update Driver Software Multimedia Video Controller window 11 If the Windows Security window opens select the Always trust software from RED COM Inc check box and click Install ...

Page 19: ...talled before upgrading the firmware otherwise the firmware upgrade will fail To upgrade the RED ROCKET firmware follow the instructions below 1 Ensure that you have already downloaded the RED ROCKET Installer For more information about how to download the RED ROCKET Installer go to Download Driver and Firmware on page 12 2 Open the folder on your desktop that contains the downloaded firmware 3 Op...

Page 20: ... After the firmware is upgraded you will be prompted to fully shut down the computer and power back up again 5 Close the terminal command window 6 Shut down the computer DO NOT simply restart the computer 7 If the RED ROCKET is in a Thunderbolt chassis disconnect power from the Thunderbolt chassis after the computer fully shuts down 8 Wait a minimum of 60 seconds 9 If the RED ROCKET is in a Thunde...

Page 21: ...INC 955 0035 REV D 21 VALIDATE RED ROCKET INSTALLATION After installation verify that the computer recognizes the RED ROCKET board VALIDATE RED ROCKET INSTALLATION MAC OS X 1 Click the Apple icon and select About This Mac 2 Click More Info 3 Click System Report ...

Page 22: ...ards The RED ROCKET board is listed as one of the video cards VALIDATE RED ROCKET INSTALLATION WINDOWS Follow the instructions below to ensure that your system s Device Manager recognizes the RED ROCKET 1 Click Start right click Computer and select Properties The System window opens 2 Click Device Manager ...

Page 23: ... INSTRUCTIONS COPYRIGHT 2015 RED COM INC 955 0035 REV D 23 3 Expand Sound video and game controllers right click RED Rocket and select Properties The RED Rocket Properties window opens 4 View the properties of the RED ROCKET ...

Page 24: ...re and or driver are not installed 3 Select the check boxes that apply to how you want to use the RED ROCKET Use for decoding Show Rocket Error dialog on startup Select this to display an error in the Status panel when the RED ROCKET is installed in a lane slower than a x8 slot For example if your RED ROCKET is installed in a Thunderbolt chassis you will see this error because Thunderbolt is limit...

Page 25: ...a third party application 1 Go to the REDCINE X PRO Preferences window Mac Click REDCINE X PRO and select Preferences Windows Click Edit and select Preferences The Preferences window opens 2 Select Video Out in the left panel 3 Select RED Rocket 1 from the Device drop down menu The default video out preferences populate the available fields 4 Update the video out preferences if needed and click OK...

Page 26: ...or because Thunderbolt is limited to x4 open lane speeds POTENTIAL RESOLUTION If the computer has a x8 slot install the RED ROCKET in the x8 slot If your RED ROCKET is installed in a Thunderbolt chassis you will see this error because Thunderbolt is limited to x4 open lane speeds To disable this warning go to REDCINE X PRO RED ROCKET icon and deselect the Show Rocket Error dialog on startup check ...

Page 27: ...all procedure and the firm ware install procedure disconnect and then reconnect power to the Thunderbolt chassis during the restart process REDCINE X PRO DOES NOT RECOGNIZE RED ROCKET IN THUNDERBOLT CHASSIS SYMPTOM A RED ROCKET is installed in a Thunderbolt chassis that is connected to your Mac Pro The Mac Pro recog nizes the RED ROCKET but REDCINE X PRO does not EXPLANATION A Thunderbolt chassis ...

Page 28: ...y Specification 1 1 Operating Temperature Range 5 C to 40 C 41 F to 104 F Storage Temperature Range 20 C to 50 C 4 F to 122 F Operating Humidity Range 20 to 80 relative humidity non condensing Storage Humidity Range 10 to 80 relative humidity non condensing HARDWARE SPECIFICATIONS VIDEO OUTPUT DVI Digital 4 DVI I via break out cables Serial Digital 4 2 2 8 10 bit Single Link 1 BNC Serial Digital 4...

Page 29: ...EV D 29 SUPPORTED INPUT FORMATS NOTE RED ROCKET does not support RED DRAGON or RED DRAGON MONOCHROME formats RED ROCKET AND RED ROCKET X COMPATIBILITY RED ROCKET RED ROCKET X DSMC RED DRAGON MYSTERIUM X MYSTERIUM MONOCHROME RED DRAGON MONOCHROME RED ONE MYSTERIUM MYSTERIUM X ...

Page 30: ...I Y Splitter Cable that is included with the RED ROCKET PIN SIGNAL PIN SIGNAL PIN SIGNAL 1 TX_2 11 DVI_CLK_B 21 TX_5 2 TX_2 12 TX_3 22 GND 3 GND 13 TX_3 23 TX_CLK 4 TX_4 14 5V 24 TX_CLK 5 TX_4 15 GND C1 ANALOG_RED 6 DDC_CLK 16 HP_DETECT C2 ANALOG_GREEN 7 DDC_DAT 17 TX_0 C3 ANALOG_BLUE 8 ANALOG_VSYNC 18 TX_0 C4 ANALOG_HSYNC 9 TX_1 19 DVI_CLK_B C5 GND 10 TX_1 20 TX_5 DVI I Output Connector B DVI I C...

Page 31: ...LINES PER FRAME X SIZE Y SIZE ASPECT RATIO OF DVI OF SDI 720p 23 976 24 25 29 971 301 501 59 941 601 750 1280 720 16 9 1 1 2 1080p 23 976 24 25 29 971 301 1125 1920 1080 16 9 1 1 2 1080psF 23 976 24 25 29 971 301 1125 1920 1080 16 9 1 1 2 2048p 23 976 24 25 1125 2048 1080 16 9 1 1 2 2048psF 23 976 24 25 1125 2048 1080 16 9 1 1 2 2048p 23 976 24 1600 2048 1556 4 3 1 N A 2048psF 23 976 24 1600 2048 ...

Page 32: ... All trademarks trade names logos icons images written material code and product names used in associa tion with the accompanying product are the copyrights trademarks or other intellectual property owned and controlled exclusively by RED COM INC ...