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USER GUIDE
3.9
Frequently Asked Questions
Q
I have damaged my Power Cable and need to replace it, do I have to buy a special kind of cable?
A
To ensure the correct operation of The Manager30, REDARC advise that if the supply
cord is damaged it must be replaced by the genuine REDARC cord available from the
manufacturer.
Q
I am running a load from my house battery, but it does not seem to register on The Manager30
Remote, why can I not see this current draw?
A
This is generally caused by incorrect wiring of the Battery Sensor. Ensure no equipment
grounds go direct to the house battery negative or to the house battery end of the shunt.
They must all go to common or chassis ground or to the ground end of the shunt.
Q
My Input Status screen shows a voltage on the Solar input but the bar graph shows that no
charge is coming from the Solar input, what does this mean?
A
A partially shaded panel (or low-light conditions such as dawn or dusk) will increase the
target solar panel voltage level to match the maximum power point. In this situation solar
will be selected as a source however little or no current will be flowing into the battery.
Q
I have just finished wiring The Manager30 and when I turn the unit on the Remote Monitor says
‘No Battery Sensor Detected’, is my unit faulty?
A
The Battery Sensor has a time out function built into the unit. If the Battery Sensor's
Voltage and Temperature Sensor (RED terminal) is wired to the House Battery Positive
Terminal, and the Battery Sensor is connected to Ground for a considerable amount of
time before the Main Unit is connected this message may appear. Try disconnecting the
unit completely in the following order. Ensure all charging sources are disconnected.
Unplug the Output (green) connector on the charger. Disconnect the Battery Sensor
Voltage and Temperature Sensor (RED terminal) on the house battery. Leave all
disconnected for 60 seconds. Reconnect in reverse order and retry. If the fault still occurs,
there may be an issue with your product — please contact REDARC Electronics for
support.