Redmond RMC-M4502E User Manual Download

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RMC-M4502E

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Clean the housing as needed, following cleaning and general maintenance guidelines provided. We recommend

cleaning inner lid after each use. It is recommended to clean the bowl after each use. Dishwasher safe. By the

end of cleaning, wipe the bowl dry. The steam valve and the inner lid need to be cleaned after each use. To

clean the inner lid:

Open the lid of the device.

2. Simultaneously press 2 plastic holders located on the inner side of the lid.

Gently remove the inner lid by pulling it towards yourself and down.

4. Wipe the surfaces of both lids with wet cloth or tissue. Wash under the running water using mild soap

if necessary. Not dishwasher safe.

5. Place the lid back into its slots, matching it with the main lid, and push the holders until they click

into place.

Removable steam valve is located on the upper lid of the device. To clean the valve:

Carefully remove the cover of the steam valve by gently pulling it up and towards yourself holding it

by the ledge.

Firmly turn the holder located on the bottom side of the valve counterclockwise (in direction of OPEN)

to remove.

Gently remove the rubber insert out of the holder. Clean all parts of the steam valve.

Caution! Do not twist or extend the rubber insert to avoid its deformation.

4. Carry out the assembly in return sequence: place the rubber insert back into the holder, match the

holder slots with the ledges on the inner side of the valve and turn the holder clockwise (in direction

of CLOSE). Install the steam valve back into its slot located on the lid of the device with the ledge

facing the back.

Condensation accumulates in the special cavity around the bowl. Use cloth or tissue to remove the condensation.

Before repeated operation or storage completely dry all parts of the appliance. Store the assembled appliance

in a dry, ventilated place away from heating appliances and direct sunlight. During transportation and storage,

do not expose the device to mechanical stress, that may lead to damage of the device and/or violation of the

package integrity. Keep the device package away from water and other liquids.

VI. ADDITIONAL ACCESSORIES

Additional accessories are not included into the supply package of the REDMOND RMC-M4502E multicooker,

they can be purchased separately. You can obtain all the necessary information on the innovations and make

an order through www.redmond.company and our authorized dealers.

VII. BEFORE CONTACTING SERVICE CENTRE

Problem

Possible cause

Solution

Display shows

the error code:

Е1 — Е4

System error, possible control board or

heating element malfunction

Unplug the appliance and let cool down. Close

the lid tightly and plug in the appliance

Problem

Possible cause

Solution

Appliance does

not switch on

Power cord is not connected to the

appliance and/or socket

Ensure that the power cord is connected to the

corresponding inlet on the housing of the

appliance and to the socket

Wall socket is not working properly

Connect to a properly working wall socket

Power supply failure

Check the power supply. If not available, contact local

electricity supply company

Dish is taking too

long to cook

Power supply interruption (power supply

is unstable/underrated)

Ensure that the power supply is stable. If unstable /

underrated, contact local electricity supply company

There is a foreign object between the bowl

and the heating element (grain, food

particles, debris, etc.)

Unplug the appliance and let cool down. Remove

foreign object or objects

The bowl is not properly positioned

Properly position the bowl into place

Heating disk is dirty

Unplug the appliance and let cool down. Clean

heating disk

Hot steam es-

capes from under

lid during cook-

ing

Inner lid and

cooking bowl

fail to seal

hermetically

The bowl is not properly

positioned

Properly position the bowl into place

The lid is not closed

properly; foreign object

under lid

Remove foreign objects (grain, food particles,

debris, etc.) from under the rim, if any. Always close

the lid until it clicks into place

Sealing ring is dirty,

deformed, or damaged in

any way

Check the sealing ring. Replace, if necessary

In case you didn’t manage to eliminate the defects, please, refer to the authorized service centre.

VIII. PRODUCT WARRANTY

We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance

fails to operate properly within the warranty period and is found to be defective in material or workmanship,

we will repair or replace it. This warranty comes into force only in case the purchase date can be proved with

an original warranty service coupon containing a serial article number and accurate impress of the company

of the seller. This limited warranty does not cover damage caused by the failure to use this product for its

normal purpose or in accordance with the instructions on the proper use and maintenance of the product, or

any kind of repair works. Do not try to disassemble the device and keep all package contents. This warranty

does not cover normal wear of the device and its parts (filters, bulbs, non-stick coating, sealing rings, etc.).
Service life and the applicable product warranty period start on the date of purchase or the date of manufacture

(if the purchase date cannot be established).
You can determine manufacture date by the serial number on the identification label on the housing of the

device. The serial number consists of 13 digits. The 6th and 7th digits of the serial number refer to the month,

whereas the 8th digit refers to the year of manufacture.