RedPort Optimizer WXA-223, Advanced User'S Manual

Page 1: ...Optimizer ADVANCED USER GUIDE FOR WXA 223 Rev1 16February 2022 Copyright Pivotel IP LLC All rights reserved ...

Page 2: ...wXa 223 Optimizer Rev1 1 Revision History Doc Rev Date Name Changes Made 1 0 0 16FEB2022 Bethany Headrick Issued as version 1 0 0 ...

Page 3: ...PORT VOIP 24 7 2 1 How to Make and Receive Voice Calls 26 7 3 SMS MESSAGING 27 7 3 1 How to Send SMS Messages through the User Interface 29 7 3 2 Received Messages 30 7 3 3 Sent Messages 31 7 3 4 Sending SMS Messages through the XGate Phone Application 32 7 4 EMAIL AND WEB BROWSING 33 7 5 0 WEB COMPRESSION AND FILTERING 34 7 5 1 Setting Up Satellite Web Compression 34 7 5 3 Advanced Settings 40 7 ...

Page 4: ...ILE MANAGER 57 8 3 REBOOT THE OPTIMIZER ROUTER 58 9 WI FI 59 9 1 RESTRICT WIRELESS NETWORK ACCESS ADD OR CHANGE NETWORK PASSWORD 59 9 2 RENAME THE WIRELESS NETWORK CHANGE SSID NAME 61 10 PRODUCT WARRANTY AND SUPPORT INFORMATION 62 10 1 PRODUCT WARRANTY INFORMATION 62 10 2 PRODUCT SUPPORT INFORMATION 63 ...

Page 5: ...re and software services to maritime oil and gas first responder and business continuity users Ship to shore network management solutions are sold by Pivotel under the RedPort brand name at redportglobal com and as white label solutions for the world s premier satellite data service providers Optimizer is a satellite Wi Fi router that combines a powerful satellite data router with voice capabiliti...

Page 6: ...our own GSM modem and own SIM card GPS NMEA Repeater reads the built in GPS in any satellite broadband terminal and rebroadcasts via Wi Fi Supports voice calling and SMS messages using smartphones connected to the local network Compatible with any IP based satellite phone and satellite broadband terminal Powerful firewall stops all unwanted data traffic Optimizer blocks all traffic except XGate co...

Page 7: ...GPS location For example a navigation program running on an iPad could be used on your boat or you could get weather information tailored to your location Requires a connected GPS NMEA device Fleet Broadband Monitor Fleet Broadband Monitor provides vessel side users with visual indications of the Cobham Fleet Broadband terminal status by augmenting the blink patterns of the RedPort Optimizer The s...

Page 8: ...nal NAM HRRR and AROME models Requires service subscription GPS Tracking Reliably tracks personnel equipment vessels or vehicles anywhere in the world Using a connected GPS enabled device submit position reports to a central database for reporting or viewing on a tracking website Requires service subscription RedPort VoIP Service RedPort VoIP service transforms your satellite device into a multi u...

Page 9: ...nnecting components Passive POE Port s The Optimizer has a SAT WAN and LAN port that are Passive POE Connecting any device such as a laptop or switch with a Gigabit ethernet 1000Mbps speed NIC will potentially put your device or port at risk of damage or burn out RedPort does not provide coverage or warranty for this damage Connect any device of this nature at your own risk Proposition 65 This pro...

Page 10: ...uting capabilities Proxy Server s With transparent proxy enabled all HTTP traffic is redirected through the proxy without the need to reconfigure the client The proxy server allows automatic URL filtering and logging and content filtering e g strip flash video from pages Logging will also allow auditing of high usage sites that generate traffic NOTE If enabling the transparent proxy make sure ther...

Page 11: ...mend enabling Transparent proxy for use with web compression With Transparent Proxy enabled all HTTP traffic is redirected through the internal proxy server This allows URL and DNS filtering whitelist and blacklist sites some content filtering i e removing flash video and http logging to see what URLs are being accessed by the users You also have the option to communicate upstream to a compression...

Page 12: ...vices only There are also services available that are disabled Internal Transparent Proxy for Web Filtering SMS for compatible satellite devices Voice Capability for compatible satellite devices Web Compression GPS Tracking RedPort VoIP for multi user calls and SMS GPS NMEA Repeater Premium services additional fees apply Contact Pivotel or your RedPort authorized dealer for details ...

Page 13: ...e that your computer is connected to the Optimizer router Wi Fi which will show up in your Wi Fi preferences as wxa 223 XXXX where XXXX matches the last four characters of the MAC address for that specific device 2 Connect your device to this Wi Fi source and use the login Username superadmin Password webxaccess You will see the Dashboard page upon login ...

Page 14: ... to navigate the features and services activated on the router NOTE The Wi Fi Extender Setup section only displays when the Wi Fi Extender is plugged into the Optimizer and ACTIVATED in the Services Center See section 7 7 for details on how to use the Extender with the Optimizer ...

Page 15: ...ion about the Optimizer device such as the model model number and firmware version This information is helpful when troubleshooting problems with the router as it gives the user the basic overview of the device at an immediate glance Wi Fi Widget The Wi Fi Widget shows the Status of the Wi Fi network coming off the Optimizer OFF or ON the Signal Strength shows the strength of the Optimizer Wi Fi n...

Page 16: ...akes the user to the Firewall tab where the user can click on Advanced Firewall Configuration to access advanced settings where the user can further edit the Firewall Network Interface Widget The Network Interface Widget shows an overlook of the WAN LAN and PPP interfaces This widget shows whether each interface is ON or OFF To edit these interfaces hover over the widget and click anywhere within ...

Page 17: ...able to attackers that run dictionaries trying to guess usernames and passwords on the router These dictionary attacks at best can result in large amounts of accounted traffic and at worst they are a security breach that could endanger communications on the vessel Systems open to public Internet must take special precautions to secure the router from intrusion Web Proxy is not a problem by default...

Page 18: ...wall Settings Click on Advanced Firewall Configuration and a window will pop up asking if you would like to proceed to the Advanced Firewall Settings Click Proceed 6 2 1 General Settings Use this section to create and edit general Firewall rules ...

Page 19: ...Service attacks that would hinder the use of the Optimizer Best Practice is to leave this box ticked Input access to the router itself Output access to the lan DO NOT MODIFY Forward pass traffic thru the router via an interface and out of the router If Forward is allowed you must configure the Inter Zone Forwarding ...

Page 20: ...e Voice PBX navigate to the Services Center and expand the Voice PBX tab under Free Services 2 Click ACTIVATE then when the confirmation window pops up choose ACTIVATE to confirm your choice 3 Navigate to the side menu and choose PBX to access the PBX Settings page ...

Page 21: ...wXa 223 Optimizer Rev1 20 4 On the PBX page tick the box for Enable Disable PBX and click Save Changes to apply the change ...

Page 22: ...erface you specify This may leave you vulnerable to unwanted traffic if you expose it to the internet We recommend configuring it to use the LAN interface for this reason Users with smartphones can send and receive voice calls and SMS messages over the following satellite communication setups Sailor FBB terminal requires XGate Phone app Any satellite terminal with an RJ 11 port requires a soft pho...

Page 23: ... compatible with the following FBB GX BGAN VSAT RedPort Aurora and Glow Iridium Pilot Certus Thuraya MarineStar The Optimizer allows unlimited SIP extensions with free local calling and text messaging within your local area network using the XGate Phone app XGate Phone app is available for free in the Apple iTunes App Store and in the Google PlayStore CAUTION Before enabling the PBX service read s...

Page 24: ... configured with the corresponding Extension will Ring with every incoming call When SMS is checked that smartphone will receive every incoming SMS message To use a smartphone to send and or receive phone calls requires a soft phone or XGate Phone app installed on the smartphone The XGate Phone app can be found in Apple iTunes App Store for iOS devices and the Google Playstore for Android devices ...

Page 25: ...irtime 1 To utilize the RedPort VoIP services first activate PBX Services under the Services Center 2 You will be navigated to the PBX Services tab Tick the box for Enable Disable PBX and click Save Changes to apply the change 3 Under the Services Center Activate RedPort VoIP Services a When the window pops up asking if you would like to proceed click Proceed ...

Page 26: ... iPhone or Android download the XGate Phone app or any other soft phone app 6 Connect your device to the wXa 223 Wi Fi from the Optimizer 7 Open the XGate Phone app and wait until the top left of the screen shows a green dot and says Connected a If you see a red dot that says Connection failure then you are most likely not connected to the Optimizer Wi Fi on your iPhone or Android NOTE When you en...

Page 27: ... to the Optimizer wireless network wXa 223 xxxx Open the XGate Phone App to make and receive calls Note Standard voice calling rates apply Only one phone call can be active at a time Multi user Voice and SMS is possible up to four consecutive sessions with the optional RedPort VoIP service Contact your service provider for details ...

Page 28: ... SMS Messaging navigate to the Services Center tab on the side menu of the dashboard page 2 Then under Free Services expand the SMS Messaging tab 3 Click ACTIVATE to activate the service A second window will pop up asking if you are sure you want to activate SMS Messaging Confirm by choosing ACTIVATE After the service is activated it will appear as a tab on the side menu ...

Page 29: ...pen click on the Settings tab 5 Once you have accessed the settings tab tick the checkbox beside Enable Disable to enable SMS Messaging Note that when the box is NOT ticked that SMS messaging is disabled Once you have ticked the box click on SAVE CHANGES to apply the change and ensure that SMS Messaging is fully enabled ...

Page 30: ...Message tab fill in the fields to send a text message a When filling out the Destination Phone Number be sure that there is a sign before the country code Without this SMS Messages will not go through the system b The Enter your SIP Extension is automatically set to extension 201 To change it click in the box and type in the correct extension c In the Message field type in the content of the messa...

Page 31: ...ing page to view and edit received messages 2 To view the most updated list of received messages click on the Refresh Received Messages and the most recently received messages will be added to the list 3 To delete a message from the list tick the box to the right of the message Then click Delete to confirm ...

Page 32: ...ssaging page to edit and view sent messages 2 To view the most updated list of sent messages click on the Refresh Sent Messages and the most recently sent messages will be added to the list 3 To delete a message from the list tick the box to the right of the message Then click Delete to confirm ...

Page 33: ...s App Store for iOS devices and the Google Playstore for Android devices Using the smartphone or tablet Settings connect to the Optimizer wireless network wXa 223 xxxx Open the XGate Phone App Click Chat to send an SMS message or to view an SMS message received NOTE Only one SMS message can be sent at a time Standard SMS message rates apply Multi user Voice and SMS is possible with the optional Re...

Page 34: ...onnect to the Optimizer s network wXa 223 XXXX 3 Login to the Optimizer with username superadmin and password webxaccess 4 Navigate to the Services Center on the side of the Dashboard page Under the Premium Services section in the Services Center expand the XGate Local Mail Server widget and click ACTIVATE to allow the services to be utilized on the router 5 Turn your satellite phone ON 6 Connect ...

Page 35: ...s 7 5 1 Setting Up Satellite Web Compression By default the router is shipped with web compression disabled Web compression is a premium service that carries an additional charge Contact your RedPort service provider for pricing Enable Compression 1 If you have purchased Web Compression service navigate to the Services Center and expand the RedPort Shared Web Compression window under Premium Servi...

Page 36: ...e choose the Web Compression tab on the side menu 4 Tick the box at the top of the page under the Compression tab Then hit Save Apply at the bottom of the section to fully enable compression a When the box is unticked you will not be able to alter compression settings ...

Page 37: ...mpression without having to modify the end user s browser settings Caution Enabling transparent mode requires opening TCP ports 53 DNS 80 HTTP and 443 HTTPS which will result in high traffic usage Before enabling Transparent Proxy refer to section titled Router Security Section 6 0 Note This mode is not compatible with the captive portal The captive portal if enabled will disable this feature auto...

Page 38: ...rname and Password Proxy Authentication by Client By default this is unchecked as it does not work with the Captive Portal enabled In this state unchecked the upstream proxy server will login on your behalf If this is checked then the authentication happens at the user end which means that when a user goes to any webpage they will be prompted for a username and password ...

Page 39: ...Those on high data plans may prefer Standard or Minimum Bypass Regex Domain This is the whitelist of sites that should not be compressed To add a site type it into the text box Proper syntax must be used to successfully bypass compression See the Help tab for guidance and examples of using regular expressions With Compression Enabled the page expands to reveal Proxy Authentication by Client Server...

Page 40: ...wXa 223 Optimizer Rev1 39 ...

Page 41: ...width utilization This blocks YouTube flash etc Debug Level determines what will show on the Web Compression and Filtering Log page Adding the debug level of 1 all URLs will be logged and will appear on the Log page one line per URL CAUTION Utilization of debug level 1 is not recommended for normal operation The Log files are kept in RAM and with debug level 1 activated you run the risk of RAM fil...

Page 42: ...t without any modification Sites Blocked the blacklist users are prevented from viewing these sites Sites Allowed the whitelist these sites are allowed for viewing This list overrides the blocked list Filters respond to POSIX Regular Expressions Example If you place a slash in Sites Blocked then the entire Internet is blocked blacklist Enter the whitelist in the Sites Allowed section If any of the...

Page 43: ...adband be configured to accept AT commands 1 To Activate the FleetBroadband Monitor navigate to the Services Center tab and expand the drop down labelled FleetBroadband Monitor underneath the Free Services 2 Click ACTIVATE then when the confirmation window pops up choose ACTIVATE again to confirm the choice ...

Page 44: ...timizer Rev1 43 3 Navigate to the side menu and choose FBB Monitor to access the FBB Monitor page 4 To enable the FBB Monitor tick the checkbox on the FBB Settings tab Then click SAVE CHANGES to apply the changes ...

Page 45: ...wXa 223 Optimizer Rev1 44 5 To download FBB Logs click the Download link on the FBB Logs tab ...

Page 46: ... Base BEFORE powering the unit Powering the Halo without the antenna attached will damage the unit and may render it inoperable 7 7 1 Configure Optimizer for use with the Halo Single Band Wi Fi Extender With the Halo powered ON and connected to the Optimizer login to the Optimizer router Configuration of the Halo Wi Fi Extender can be accessed through the services center or dashboard Configuration...

Page 47: ...rk and click Submit Notice the signal strength is 0 as you are not yet connected to the wireless network Click Save Apply to tell the Halo to connect to that network Notice that now the signal strength now registers greater than 0 NOTE If the signal status is blinking from 0 to 100 this typically means that the Wi Fi Network Password Key was entered incorrectly Check with the external Wi Fi Networ...

Page 48: ...ice to activate the service 3 Click the wireless network you want to connect to and press Join Network 4 If the Wi Fi source you are connecting to is password protected enter the password to access the external wireless network and click Submit Notice the signal strength is 0 as you are not yet connected to the wireless network Click Save Apply to tell the Halo to connect to that network Notice th...

Page 49: ...alternate method of disconnecting from the Halo is to cycle power to Optimizer or Reboot the Optimizer This will also restore the Firewall Status to ON CAUTION It is important to Disable Wi Fi Extender when the external Wi Fi network is no longer available and you want to use your satellite device Failure to Disable will prevent a successful satellite connection as the Optimizer continues to look ...

Page 50: ...o meet your needs 3 Select the satellite terminal you are using 4 Click Save Apply NOTE A valid NMEA GPS feed is required when using some satellite devices 7 8 2 SMS Tracking If using certain satellite devices GPS information can be sent to an email address using your satellite provider s SMS service Standard SMS charges may apply check with your satellite airtime provider for details 1 Enter the ...

Page 51: ...o the Optimizer with the satphone s USB Mini Micro USB cable As of this writing supported handheld satphones include Iridium 9575 Extreme and Inmarsat IsatPhonePro CAUTION IsatPhone users The phone only transmits GPS coordinates about every 10 minutes It is NOT recommended for navigation or any application that requires real time data A USB connected GPS or NMEA device A serial port connected GPS ...

Page 52: ...ware 7 9 3 USB NMEA Device When using a NMEA device that supports a USB connection connect the GPS NMEA device to the Optimizer with an appropriate USB to NMEA device cable as indicated by the NMEA device manufacturer OPTIONAL Use an Ethernet cable to connect the computer with the destination software like a navigation program to the Optimizer LAN port The Optimizer will broadcast the GPS signal b...

Page 53: ...timizer for example an Iridium 9555 you can use a 2 port USB hub either 1 0 or 2 0 plugged into the Optimizer s USB port to accommodate two USB devices For those users without a Serial Port Connector Some NMEA devices do not have a serial port instead they have a group of wires extending from the back or bottom of the unit These devices require proper wiring to a serial port As the Optimizer does ...

Page 54: ...peater tab 1 Select the source of the GPS NMEA information choose only one GPS from broadband satellite Click this if you are using a broadband satellite terminal with integrated GPS GPS NMEA feed from USB Click this when connecting a GPS or NMEA device via USB cable NMEA Baud Rate Using the drop down menu Click the baud rate required for the destination software By default most NMEA 183 devices G...

Page 55: ...e to match this port number or change this entry to match the requirements of the destination software The data will be broadcast to both the UDP Port and the TCP Port It is important to make sure that these two ports are NOT set to the same port number To use the GPS Repeater feature your computer must be connected to the Optimizer s Wi Fi network or directly connected to the LAN port of the Opti...

Page 56: ...ss URLs are displayed Disabling this Remote Support will not disable the persistent Remote Support To disable this remote support access either 1 Reboot the router 2 Click Disable Remote Support 3 Persistent Remote Support Access The second remote support login access is located from the Services tab and permits persistent access Even if the router is rebooted this access will remain To enable Per...

Page 57: ...NLY 8 1 Access System Log If you are experiencing connection issues your service provider may request that you send them a copy of the Optimizer System Log 1 Attempt an email connection 2 Login to the Optimizer Home page 3 Go to Status System Log 4 Copy paste the entire log into an email and send to your service provider NOTE The System Log date will show May 31 unless you have synced the Optimize...

Page 58: ... System Settings 8 2 Profile Manager Profile Manager is designed for users of multiple satellite devices and integrators of custom installations You can configure the Optimizer for a specific satellite device and save the profile This is good for failover situations when using multiple devices An extreme example would be that you might have the firewall wide open on a VSAT device but in an emergen...

Page 59: ...be configured with its factory defaults You will need to reenter any modifications you made to the user interface You can also reboot the router from within the Optimizer user interface 1 Login to the Optimizer Home page 2 Click Reboot Router 3 Click Perform reboot The gray button on top of the Optimizer will flash during the reboot process When the light stops flashing the reboot is complete This...

Page 60: ...password you will use This password does not change the router superadmin or admin password when logging in to access the Optimizer user interface 1 Login to the Optimizer 2 Click on the Wi Fi module on the Dashboard page of the Optimizer 3 At the top of the Wi Fi page there is a section called Device Wi Fi Information Click on the Advanced Configuration option at the bottom of the window 4 A wind...

Page 61: ...ess Network page there is a section called Interface Configuration Click on the Wireless Security tab and choose WPAPSK WPA2 PSK Mixed Mode from the dropdown Leave the Cipher at Auto Enter the desired password in Key 6 Click Save Apply to save the changes ...

Page 62: ...The default name is wXa 223 xxxx where the xxxx represents a unique number specific to your device There is no default password to connect to the network 1 Click Wi Fi Setup and go to Interface Configuration General Setup 2 Enter the new wireless network name in ESSID field 3 Click Save Apply This procedure changes the name for the Wi Fi hotspot only When connecting your computer iOS or Android de...

Page 63: ...and software added to the RedPort branded hardware products through our factory integration system third party software or the reloading of software Non RedPort branded products and accessories Problems that result directly or indirectly from o External causes such as accident abuse misuse water ingress or problems with electrical power o Servicing not authorized by RedPort o Usage that is not in ...

Page 64: ...r RedPort dealer or support redportglobal com to report an issue 1 year included in RedPort hardware purchase Remote Live Technical Support Customer may contact their RedPort dealer or support redportglobal com to report an issue Up to 30 minutes of free phone support included during warranty period Additional time available for purchase Company Contact Information For product orders support or re...