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M E T R O
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P R A M
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I N S T R U C T I O N M A N UA L
M E T R O
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P R A M
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I N S T R U C T I O N M A N UA L
Warranty information
24 Month Warranty
The METRO³ Pram comes with a 24 Month Warranty to cover against faults
in materials and workmanship when your products are used under normal
conditions, according to our user manuals and technical specifications.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement, or refund,
for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired, or
replaced, if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
The 24 Month Warranty period starts from the date your product(s)
are dispatched from our warehouse. This includes products that are
purchased via pre-order. For a claim to be valid, it must be made within
the claims period.
Your 24 Month Warranty covers manufacturing defects relating to your pram
as listed below:
•
Frame, frame, wheels and adaptors;
•
5-point harness buckle, padding, strapping and assembly; and
•
All soft good seams, bindings and zippers.
To the extent permitted by law, the following are not covered by warranty:
Failure or defects resulting from improper care or use;
•
Normal wear and tear including scratches to the pram frame;
•
Scuffs and tears to leatherette handles/bumpers;