I. Information
1.1. Warranty Policy
RedwoodComm's RF Shielding Enclosure products are warranted for one year from the date of shipment under normal
use. During the warranty period, if it proves to be defective in its materials or workmanship, at RedwoodComm's opinion,
it will be repaired or replaced in accordance with the terms of this warranty.
The warranty covers manufacturing defects only. Consumable accessory items such as EMI foam gaskets, antenna and
cables are not included.
The liability of RedwoodComm (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of
the product under warranty and invalidated in the following cases:
• If the defect is caused (howsoever) by misuse, neglect, tampering and/or incorrect adjustment.
• If unauthorized persons carry out any alterations and/or repairs.
• Where any ancillary equipment not furnished or recommended by RedwoodComm causes problems or damage that is
attached to or used in connection with the product.
• Where any additional parts/equipment that is not authorized by RedwoodComm was added and caused problems or
damage.
• If the serial number is missing on the product.
For warranty service or repair, customers must notify RedwoodComm of the defect before the expiration of the warranty
period and make suitable arrangements for the performance of service.
This warranty is valid only to the original purchaser of the product.
To obtain technical assistance or to book a service/repair for your product under warranty, please contact our customer
support. Our engineers (or agent) will support you through video calls, email, phone or in-person visit.
Contact Information
• Address: RedwoodComm Co., Ltd.
#14008, OfficeSection Bld, SK M-city, 195, Baengma-ro, ilsandong-gu, Goyang-si, Gyeonggi-do, Korea
• Tel: +82-70-7727-7011
• email:
or
• Online:
RedwoodComm Co., Ltd. |
RWC7100A Operation Manual
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