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14. Troubleshooting
Even though the model and the remote control system were built with the latest available technology, malfunctions or
faults may still occur. We would, therefore, like to show you how to correct potential faults.
The model does not respond or does not respond correctly
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In the case of 2.4 GHz remote control systems, the receiver must be connected to the transmitter. This process is
known as "pairing". On this vehicle, pairing is carried out automatically after switching on the transmitter and the
vehicle. Manual pairing is not necessary.
Ensure, however, that multiple similar vehicles are not being operated at the same time as the transmitter will not
then know which vehicle belongs to the transmitter. First, switch on the vehicle, followed by the corresponding
transmitter so that pairing can take place (the LED on the transmitter lights up continuously). Only then can the next
transmitter/vehicle combination be operated.
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Is the drive battery in the vehicle or the batteries in the transmitter depleted? Replace the drive battery or the
batteries in the transmitter with new ones. For safety reasons, we recommend using disposable batteries in the
transmitter and not rechargeable batteries.
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Did you switch the vehicle on before switching the transmitter on?
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Is the drive battery fully charged?
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Is the vehicle too far away? With a full drive battery and full batteries in the transmitter, a transmission range of 30 m
and more should be possible. However, this can be reduced by outside influences, such as interference on the radio
frequency or the proximity of other transmitters (not only remote control transmitters, but also WLAN/Bluetooth
®
devices that also use a transmission frequency of 2.4 GHz), of metal parts, buildings, etc.
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If there is no transmitter signal, the receiver/control unit switches the motor off for safety reasons.
The vehicle stops suddenly
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The undervoltage protection has been activated, the drive battery is depleted. Replace the drive battery with a new,
fully charged drive battery (before inserting a new drive battery, wait at least 5 - 10 minutes so that the motor and
electronic system in the vehicle can cool).
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The receiver has no valid signal from the transmitter; the drive mechanism has been deactivated for safety reasons.
The distance between the vehicle and transmitter is too large, the batteries in the transmitter are weak/depleted or
the transmitter has been switched off.
The vehicle does not travel in a straight line
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Set straight driving on the transmitter with the trim controller for the steering function. A slight tolerance with straight
driving is normal.
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Has the vehicle had an accident? If so, check the vehicle for any defective or broken parts and replace them if
necessary.