21
Rules for Free Repairs
1. If this product fails within the warranty period when used correctly in accordance with the
precautions in the instruction manual, repairs will be provided free of charge. (Excluding
accessories.)
a ) When requesting a free repair, bring the warranty certificate and the product to the store of
purchase and present them with your request.
b ) If the store of purchase cannot provide free repairs, please contact your local agent customer
service station or importer.
2. Even within the warranty period, repairs will be charged a fee in the following cases:
a ) Product damage due to incorrect use, inappropriate repair, disassembly, or modification.
b ) Product damage due to transport or dropping after purchase.
c ) Product damage due to fire, earthquake, water damage, lightning, other natural disasters, or
pollution
d ) Product damage that occurs when loaded onto an automobile, ship, or other vehicle.
e ) When the warranty certificate is not presented
f ) If the date of purchase, customer name, or store name is not written on the warranty certificate or
has been altered
g ) Product damage that occurs when this product has been used in a manner not specified in the
instruction manual or guidebook
h ) Product damage due to neglect of care after use
i ) Product damage that occurs when used other than for ordinary use (for example, commercial use)
3. The warranty certificate is only valid in the country or area of purchase.
4. Keep the warranty certificate as it will not be reissued.
* Please understand that the personal information (name, address, and telephone number) that you
as the customer enter on the warranty certificate form may be used for after service during the
warranty period and for safety inspection services afterwards.
* The warranty certificate promises free repairs during the period and under the conditions stated
on the warranty certificate. Therefore, the warranty certificate does not limit the legal rights of
the customer with regard to the party issuing the warranty certificate (the party responsible for the
warranty certificate) or other businesses.
Summary of Contents for CARAT
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