Regency
®
U39E-11 ULTIMATE™ Freestanding Gas Stove
| 45
maintenance
Maintenance
Instructions
1) Always turn off the valve before cleaning. For
relighting, refer to lighting instructions. Keep
the burner and control compartment clean
by brushing and vacuuming at least once a
year. When cleaning the logs, use a soft clean
paint brush as the logs are fragile and easily
damaged.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SER-
VICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING
THE APPLIANCE.
Normal Operating Sounds of
Gas Appliances
It is possible that you will hear some sounds from
your gas appliance. This is perfectly normal due to
the fact that there are various gauges and types
of steel used within your appliance. Listed below
are some examples. All are
normal operating
sounds and should not be considered as defects
in your appliance.
Blower:
Hampton
®
gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of your
fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a different
gauge material from the rest of the firebox and
body. Therefore, the varying thicknesses of steel
will expand and contract at slightly different rates
which can cause "ticking" and "cracking" sounds. You
should also be aware that as there are temperature
changes within the unit these sounds will likely
re-occur. Again, this is normal for steel fireboxes.
Pilot Flame:
While the pilot flame is on it can make a very slight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will ex-
pand and contract at different rates resulting in
some "cracking" and "ticking" sounds will be heard
throughout the cycling process.
WARNING: CHILDREN AND ADULTS
SHOULD BE ALERTED TO THE
HAZARDS OF HIGH SURFACE
TEMPERATURE AND SHOULD STAY
AWAY TO AVOID BURNS OR CLOTH-
ING IGNITION. YOUNG CHILDREN
SHOULD BE CAREFULLY SUPER-
VISED WHEN THEY ARE IN THE
SAME ROOM AS THE APPLIANCE.
8) Each time the appliance is lit, it may cause con-
densation and fog the glass. This condensation
and fog is normal and will disappear in a few
minutes as the glass heats up.
Never operate the appliance without the
glass properly secured in place.
2) Clean glass (never when unit is hot), appliance,
and door with a damp cloth. Never use an
abrasive cleaner.
3) The heater is finished in a porcelain finish or
with a heat resistant paint and should only be
refinished with heat resistant paint (not with
wall paint).
Never use an abrasive cleaner on the porcelain
finish as it may scratch the surface.
4) Make a periodic check of burner for proper po-
sition and condition. Visually check the flame of
the burner periodically, making sure the flames
are steady; not lifting or floating. If there is a
problem, call a qualified service person.
5) CAUTION: Label all wires prior to disconnec-
tion when servicing controls. Wiring errors can
cause improper and dangerous operation.
6) The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to ensure
that the flow of combustion and ventilation air
is not obstructed.
During the annual service call, the burners
should be removed from the burner tray and
cleaned. Replace the embers but do not block
the pilot.
7) Keep the area near the appliance clear and
free from combustible materials, gasoline, and
other flammable vapours and liquids.
DO NOT USE THIS APPLIANCE IF
ANY PART HAS BEEN UNDER WA-
TER. IMMEDIATELY CALL A QUAL-
IFIED SERVICE TECHNICIAN TO
INSPECT THE APPLIANCE AND TO
REPLACE ANY PART OF CONTROL
SYSTEM AND ANY GAS CONTROL
WHICH HAS BEEN UNDER WATER.
CLOTHING OR OTHER FLAMMA-
BLE MATERIAL SHOULD NOT BE
PLACED ON OR NEAR THE APPLI-
ANCE.
Top View of Pilot flame
N
ote: If you have an incorrect flame pattern,
contact your Regency
®
dealer for further
instructions.
Incorrect flame pattern will have small, probably
yellow flames, not coming into proper contact
with the rear burner or flame sensor.
Flame Pattern
Periodically check the pilot and main burner
flames. Correct pilot flame pattern has two
strong blue flames: 1 flowing around the flame
sensor and 1 flowing across the burner (it does
not have to be touching the burner).
