Regency Ultimate U39EX, Owners & Installation Manual

Page 1: ...lding Leave the building immediately Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious...

Page 2: ...4 6 Instruction Plate Each appliance shall bear a Class IIIB marking with letters on a contrasting background located adjacent to the controlling device or in an equally conspicuous position where the instruction can be easily read April 22 14 Created draft Double sided Material Synthetic Paper Size 5 965 W x 5 71 H DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHIL...

Page 3: ...s 11 Back Up Battery 15 Warranty 58 Dimensions Unit Dimensions 4 Installation Gas Installation Checklist 6 Important Information 17 Specifications 17 Information For Mobile Manufactured Homes After First Sale 17 General Safety Information 18 Installation Checklist 18 Clearances To Combustibles 18 Manufactured Mobile Home Requirements 19 Locating Your Ultimate Gas Stove 19 Louver Installation 19 Co...

Page 4: ...U39EX ULTIMATE Freestanding Gas Stove dimensions ALL PICTURES DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS 4 3 4 120mm 9 7 16 240mm ...

Page 5: ...R NOT FOR USE WITH SOLID FUELS CATEGORY I FOYER AU GAZ À ÉVACUATION NE PAS UTILISER AVEC UN COMBUSTIBLE SOLIDE CATÉGORIE I Made in Canada Fabriqué au Canada Listed VENTED GAS FIREPLACE HEATER FOYER AU GAZ À ÉVACUATION Certified to Certifié C 4001172 For Use Only with Barrier Part 732 929 Follow installation instructions Utiliser uniquement avec l écran de sécurité n 732 929 Suivre les consignes d in...

Page 6: ...nverted to top or rear vent per manual instructions and the insulation discarded Venting YES NO Are the venting components approved for the unit installed Does the venting configuration comply with venting diagrams Is venting installed and secured and are clearances for the vent pipe and termination cap maintained If applicable was a 1 4 rise maintained for every foot of horizontal run Was the ter...

Page 7: ...air shutter on the proper setting after running the unit for 20 minutes If applicable were the surround and trims installed according to the manual Was the operation of the fan lights if installed and flame modulation checked Customer Tutorial and Presentation YES NO Is the customer confident operating the new gas appliance and aware of all the features on the remote Confirm that the rating and li...

Page 8: ...CE BE KEPT CLEAN DUE TO HIGH TEMPERATURES THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES WARNING FAILURETOINSTALLTHIS APPLIANCE CORRECTLY WILL VOID YOUR WARRANTY AND MAY CAUSE A SERIOUS HOUSE FIRE YOUNG CHILDREN SHOULD BE CARE FULLY SUPERVISED WHEN THEY ARE IN THE SAME AREA AS THE APPLI ANCE TODDLERS YOUNGCHILDREN AND OTHERS MAY BE SUSCEPTIBLE TO ACCIDENTAL CO...

Page 9: ...for heat the pilot will remain lit until it is manually shut off If the unit is being operated in IPI intermittent pilot mode neither the above instructions nor the seven day timer will apply See the instructions in this manual and on the Lighting Instructions plate on the appliance to light or re light the pilot 1 STOP Read the safety information above on this label 2 Ensure the three way switch ...

Page 10: ...is un téléphone extérieur Suivez les instructions du fournisseur Si vous ne pouvez pas rejoindre le fournisseur appelez le service incendie C N utilisez pas cet appareil s il a été plongé dans l eau même partiellement Faites inspecter l appareil par un technicien qualifié et remplacez tout élément du système de contrôle ou de commande qui a été plongé dans l eau 1 STOP Lire les instructions de séc...

Page 11: ...ea surrouding the appliance What to do if you smell gas DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building CAUTION To prevent electrical shock and or equipment damage disconnect electric power to system at main fuse or circuit breaker box until installation is complete Label all wires prior to disconnection when servicing control Wiring error...

Page 12: ... Used to change the flame height setting Fan Button Used to change the fan speed setting Light Button Used to change the light intensity setting Not available Button Function Mode Button Used to access the AUX component and Split burner Not available Thermostat Timer Button Used to access the Timer Thermostat and the flame function UP Button Down Button Use the UP and DOWN arrow to toggle through ...

Page 13: ...CATOR will momentarily flash and transmit the command Adjusting Fan Speed 1 Press the Fan Button to control the fan speed 2 FAN SPEED will flash on the remote display 3 Use the Fan Button to select the fan speed between 0 OFF to 3 max UP Button Down Button can also be used for selection 4 Wait 1s for the command to transmit 5 SIGNAL INDICATOR will momentarily flash and transmit the command Automat...

Page 14: ...continuous pilot press and hold the Thermostat Timer Button and the Down Button at the same time The CONSTANT PILOT icon will be removed from the remote display screen and turn off the pilot flame when shutting down the system Programming Pairing the remote to the Control Module 1 Connect the power supply or the battery power to the control module 2 Move the ON OFF REMOTE three way switch to the R...

Page 15: ...ch will allow door to fall 2 Remove 4 screws to remove the access panel in locations shown below and the chain attached to the front door and the unit Once removed will expose the battery pack 3 Install 4 AA batteries into battery pack 4 Reverse steps 1 to 2 In the event of a power outage the unit may be operated by a backup battery system ...

Page 16: ...rade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upo...

Page 17: ...es for servicing proper operation and around the air openings into the combustion chamber 2 The appliance may be installed on a flat solid continuoussurface e g wood metal concrete This may be the floor or it can be raised up on a platform to enhance its visual impact The appliance may be installed on carpeting tile wood flooring or other combustible material because the appliance s metal pedestal...

Page 18: ...closed when installed in or passing through a living area where children may come in contact with it 5 This appliance must be connected to the specifiedventandterminationcaptotheoutside of the building envelope Never vent to another room or inside a building Make sure that the vent is fitted as per the instructions starting in Locating Your Ultimate Gas Stove section 6 Inspecttheventingsystemannua...

Page 19: ... use the balanced flue technology Co Axial system The inner liner vents products of combustion to the outside while the outer pipe draws outside combustion air into the combustion chamber thereby eliminating the need to use heated room air for combustion and losing warm room air up the chimney Note These flue pipes must not be connected to any other appliance The gas appliance and vent system must...

Page 20: ...ended above meter regulator assembly 36 90cm a J Clearance to service regulator vent outlet 36 90cm K Clearance to non mechanical air supply inlet to building or the combustion air inlet to any other appliance 12 30cm 9 23cm L Clearance to a mechanical air supply inlet 3 91cm above if within 10 3m horizontally 72 1 8m 36 90cm b M Clearance above paved sidewalk or a paved driveway located on public...

Page 21: ...N A N A N A 4DALB N A TC 4DLTB N A Adjustable Length 7 Galvanized N A N A 4D7A N A N A N A N A Adjustable Length 7 Black N A N A 4D7AB N A N A N A N A Extension Pipe 8 1 2 Galvanized 46DVA 08A N A N A N A N A N A N A Extension Pipe 8 1 2 Black 46DVA 08AB N A N A N A N A N A N A Adjustable Length 12 Galvanized N A N A 4D12A N A SV4LA12 TC 4dLSI N A Adjustable Length 12 Black N A N A 4D12A N A SV4LB...

Page 22: ...p 946 205 Vinyl Siding Shield for Riser Vent Terminal 510 994 Rigid Pipe Adaptor Must use with all rigid piping 946 208 P Vent Guard Optional for Riser Vent Terminal 640 530 P Riser Vent Terminal 946 523 P AstroCap Horizontal Cap 946 206 Vinyl Siding Standoff for AstroCap The rigid pipe adaptor is not required on the C34 C34E U39 U39E H15 H27 H35 RC500E Note When using Metal Fab Sure Seal Rigid Pi...

Page 23: ...onents WARNING Do not combine venting components from different venting systems However use of the the AstroCapTM and FPI Riser is acceptable with all systems When using Rigid Vent other than Simpson Dura Vent 3 screws must be used to secure rigid pipe to adaptor The FPI AstroCapTM and FPI Riser Vent terminal are certified for installations using FPI venting systems as well as Simpson Dura Vent Di...

Page 24: ...ing Alwaysmaintainrequired clearances air spaces to nearby combustibles to prevent a fire hazard Do not fill air spaces with insulation Be sure to check the vent termination clearance requirements from decks windows soffits gas regulators air supply inlets and public walkways as specified in the Exterior Vent Terminal Locations section in your local building codes The gas appliance and vent system...

Page 25: ...tems The shaded areas in the diagram below show all allowable combinations of vertical runswithhorizontalterminations Maximum one 90O elbow two 45o elbows equal one 90o elbow Propane and Natural Gas Residential Manufactured and Mobile Homes Installations May be installed in Manufactured Mobile Homes after first sale Horizontal Run Feet 5 1 5m Min 8 2 4m 5 1 5m 2 6m Min 1 0 3m 10 3m Max 13 4 0m 2 2...

Page 26: ...total vertical and maximum 4 feet total horizontal Please note minimum 1 foot between90o elbowsisrequired Lengths do not include elbow indicated One 90o elbow Two 45o elbows Option V H V1 V V1 A 1 Min 1 Max 1 Min 2 Min B 1 Min 2 Max 2 Min 3 Min C 2 Min 3 Max 2 Min 4 Min D 2 Min 4 Max 2 Min 4 Min With these options max total pipe length is 30 feet with min of 4 feet total vertical and max 4 feet to...

Page 27: ...and clearance dimensions in Exterior Vent Termination Locations to DV Stove Horizontal Vent Kit sections 1 Set the unit in its desired location Check to determine if wall studs will be in the way of the venting system adjust location until all clearances are met and there are no obstructions Note A 1 1 2 38mm clearance around the outer pipe must be maintained except that only a 1 25mm clearance is...

Page 28: ...el 15 Attach the pipe section onto the starter collar by sealing with Mill Pac and securing with 3 of the 8 x 1 2 black screws Pipe seams should be facing the wall 16 Attach the 90o elbow onto the pipe section by sealing with Mill Pac and securing with 3 of the 8 x 1 2 screws black 17 Slide the adjustable pipe section onto the 90o elbow Theflexmayhavetobecompressedback in order for the adjustable ...

Page 29: ...nit flue outlet to the ceiling the ceiling thickness the vertical rise in an attic or second storey and allowforsufficientverticalheightabovetheroofline For multi storey applications fire stops are required at each floor level If an offset is needed additional pipe elbows and supports will be required Dura Vent Venting Components You will require the following components with your new Regency Dire...

Page 30: ...l be terminated If the wall being penetrated is constructed of non combustible material i e masonry block or concrete a 7 diameter hole is acceptable Diagram 3 Dura Vent Horizontal Terminations 1 Set the unit in its desired location Check to determine if wall studs or roof rafters are in the way when the venting system is attached If this is the case you may want to adjust the location of the unit...

Page 31: ...e concealed by the decorative wall thimble cover See diagram 6 4 If installing the vent termination to a wall with vinyl siding the Vinyl Siding Standoff must be used Attach the Vinyl Siding Standoff to the Horizontal Vent Termination but first run a bead of non hardening mastic around its outside edges so as to make a seal between vent cap and the standoff Install the Vinyl Siding Standoff betwee...

Page 32: ...y be utilized in the attic as well as above the roofline The galvanized finish is desirable above the roofline due to its higher corrosion resistance Continue to add pipe sections through the flashing until the height of the vent cap meets the minimum height requirements specified in diagram 12 or local codes Note that for steep roof pitches the vertical height must be increased A poor draft or do...

Page 33: ...e is at least a 2 inch overlap where the extension joins the support CSA 2 17 and ANSI Z21 88 CSA 2 33 General Priortoinstallationandconnectionofthevent system to a Class A chimney the chimney mustbeinspectedandthoroughlycleanedby a qualified service person such as a certified chimney sweep or home inspection service Thedirectventsystemmustnotbeconnected to a damaged Class A chimney For Class A ch...

Page 34: ... 920 For Natural Gas installations above 4500 ft follow current CAN CGA B149 1 In U S A for installations above 2000 ft refer to current ANSI Z223 1 Sc8 8 1 2a appendix F for resizing orifice System Data U39EX Altitude for 0 to 2000 feet Burner Inlet Orifice Sizes Natural Gas Propane Burner 32 49 Max Input Natural Gas 38 000Btu hr Propane 38 000Btu hr Min Input Natural Gas 26 000Btu hr Propane 30 ...

Page 35: ...rly in place then secure with 2 screws 11 Remove the clip then pull off the pilot cap to expose the pilot orifice 14 Reinstall new burner orifice LPG stamped 49 and tighten 15 At the control module remove the tab using a small screwdriver then slide the two way switch inside from NG to LP Return the tab afterwards 13 Remove burner orifice with a 1 2 wrench while using a 9 16 wrench to hold onto th...

Page 36: ...p of the serial decal 20 Replace yellow NG label with red LPG label 21 Reinstall logs media door access panel and pedestal door Turn ON the electrical supply 22 Turn ON using the remote control the remote control is still with the control module 23 Check pilot flames Correct flame pattern has 2 strong blue flames Refer to Maintenance Instructions section of the manual for correct flame patterns 24...

Page 37: ... a 1 8 flat screwdriver Note Screw should be snug but do not over tighten Conversion to High Elevation THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION 920 140 06 27 19 1 THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION CONVERSION TO HIGH ELEVATION Natural Gas Conversion Kit 734 920 Contains Qty Part Descriptio...

Page 38: ...w flame Caution Carbon will be produced if the air shutter is closed too much Note Any damage due to carboning resulting from improperly setting the aeration controls is NOT covered under warranty Note Aeration Adjustment should only be performed by an authorized Regency Installer at the time of installation or service Clockwise to open counter clockwise to close On Demand Pilot Light Important Th...

Page 39: ...pport A B 3 Place the Middle Left Log B on the two pins as shown The gas log kit contains the following a 02 65 Rear Log b 02 56 Middle Left Log c 02 44 Front Left Log d 02 46 Left Top Log e 02 45 Front Right Log f 02 47 Center Log g 02 48 Middle Right Log C 4 Place Front Left Log C onto the 2 front pins as shown Cutout Pin D B A 5 Place the Left Top Log D on the pin on Log B and on top of the cut...

Page 40: ...urner tray E Bracket The bottom right edge of Log G must sit snugly against the bracket Side View G 9 TaketheEmbaglow steelwoollikematerial lightlyseparate it and set a small amount over the visible burner ports in front and between the front left log and the log under the Y log indicated in the picture IMPORTANT DO NOT compress this material down on the burner ports Embaglow 10 Next take the whit...

Page 41: ...burner to the other If there is any flame hesitation check that area for any blockage of the burner port F 0 2 4 7 E 02 45 A 02 65 G 02 48 D 0 2 4 6 B 02 56 C 02 44 11 Using the harder coal like embers carefully spread these around the OUTSIDE of the burner 1 cup on each side Do not place or use these hard material embers on top of the burner Coal Embers outside burner only ...

Page 42: ...dle Left Log B on the two pins as shown The driftwood log kit contains the following A Rear Log B Middle Left Log C Front Left Log D Left Top Log E Front Right Log F Center Log G Middle Right Log C 4 Place Front Left Log C onto the 2 front pins as shown Cutout Pin D B A 5 Place the Left Top Log D on the pin on Log B and on top of the cut out on Log A C 1 Carefully remove the logs from the box and ...

Page 43: ...r tray E Bracket The bottom right edge of Log G must sit snugly against the bracket Side View G 9 TaketheEmbaglow steelwoollikematerial lightlyseparate it and set a small amount over the visible burner ports in front and between the front left log and the log under the Y log indicated in the picture IMPORTANT DO NOT compress this material down on the burner ports Embaglow 10 Next take the white Pl...

Page 44: ...ows smoothly from one end of burner to the other If there is any flame hesitation check that area for any burner port blockage 11 Using the harder coal like embers carefully spread these around the OUTSIDE of the burner 1 cup on each side Do not place or use these hard material embers on top of the burner Coal Embers outside burner only ...

Page 45: ... surface and are away from sharp edges WARNING Electrical Grounding Instructions This appliance is equipped with a three pronged grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug Note 4 AA Batteries must be installed into the back up battery compartment howev...

Page 46: ...as the ability to operate as a thermostat With the addition of an optional wall cradle the remote can reside on a wall and carry out all the functions of a typical millivolt wall thermostat as well as being able to control the fan speedandtheflameheight Thisistherecommended procedure for operating the unit with a thermostatic set point If a millivolt wall thermostat is required for bedroom install...

Page 47: ...o the front door and the unit Once removed will expose the battery pack 3 Install 4 AA batteries into battery pack 4 Reverse steps 1 to 2 In the event of a power outage the unit may be operated by a backup battery system The remote or remote override toggle switch can now be used to turn the unit ON OFF with the battery back up the fan and lights will not function To prevent corrosion it is recomm...

Page 48: ...hanges within the unit these sounds will likely re occur Again this is normal for steel fireboxes Pilot Flame While the pilot flame is on it can make a very slight whisper sound Gas Control Valve As the gas control valve turns ON and OFF a dull clicking sound may be audible this is normal operation of a gas regulator or valve Unit Body Firebox Different types and thickness s of steel will expand a...

Page 49: ...e the embers but do not block the pilot 7 Keep the area near the appliance clear and free from combustible materials gasoline and other flammable vapours and liquids CAUTION ANY SAFETY SCREEN OR GUARD REMOVED FOR SER VICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERATING THE APPLIANCE WARNING CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD STAY AWAY TO ...

Page 50: ...t Part 732 570 Latch Adjustment The door latch may require adjustment as the door gasket material compresses after a few fires and after glass replacement Turn the adjustable catch to tighten or loosen the latch Glass Replacement Your ULTIMATE stove is supplied with high temperature 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce In the event that you b...

Page 51: ...ddirectlyinto a properly grounded three prong receptacle Do not cut orremovethegroundingprong from this plug To Remove Fan from Front of Unit 1 Unplug or disconnect power source to stove 2 Remove all logs and the rear log support then remove the 10 screws holding the access panel in place 3 Unclip the black and red wires from the fan motor 4 Open both side doors and gently pull the flex pipe away ...

Page 52: ...access panel in place 7 Remove all 18 screws holding the burner tray assembly in place 8 Carefully lift the valve tray assembly out 9 Remove the valve tray and replace 10 Reverse Steps 1 to 8 to complete 3 Disconnect 10 pin connector the spark ignition wire flame sensor wire from control module t to oo ol lt ti ip p 4 Disconnect the gas at the valve Access through the front with access panel remov...

Page 53: ... licensed gas service technician during the annual service check Your unit may require more frequent maintenance checks if you notice any changes in how it operates Operational changes to look for can include but are not limited to extended start up time increased fan noise residue carbon build up white build up on the glass firebox increased operating noise etc Should any of these or other condit...

Page 54: ...n IMPORTANT Should any of these error codes or other conditions arise discontinue use and schedule a service check with your local licensed gas technician LED Condition OFF Normal Waiting for call of heat One Red Flash Gas Selection Error Two Red Flashes No Spark Detected Three Red Flashes False Flame Detected Four Red Flashes No Flame Detected Six Red Flashes Pilot valve connection error Seven Re...

Page 55: ...ief Door Assembly 10 732 022 Mounting Plate Gasket 11 730 517 P Fan Assembly 910 331 P Fan Motor 120 Volt 12 911 245 Power Cord 120 Volt 15 Pedestal Assembly 16 730 039 Pedestal Door 17 904 257 Pedestal Door Magnet 18 735 006 Pedestal Back 20 730 531 Short Side Panel Door Assy 21 560 031 Hinge for Side Panel 23 904 258 Side Panel Door Magnet 24 948 255 Door Latch c w Hook 25 Flex Pipe 3 ID 26 Hose...

Page 56: ...ight Embers 946 708 Embaglow Bright Embers 77 630 008 Gasket Burner Tray Firebox 78 734 550 Burner Assembly NG LP 80 260 565 Air Shutter Gear Assembly Female 904 565 Hex Key 3 16 AF 82 630 009 Gasket Burner Tray Air Passage 84 Air Shutter Gear Assembly Male 85 911 382 Stepper Motor NG 85 911 383 Stepper Motor LP 911 387 TX580 Remote 910 037 Orifice SIT Pilot LP 30 977 167 910 036 Orifice SIT Pilot...

Page 57: ...escription 209 732 943 Black Wrap Door Complete 732 944 Brushed Nickel Wrap Door Complete 101 732 570 Door Gasket Kit 105 Ceramic Paper 107 936 243 Glass Gasket 111 Door Frame Fibre Paper 208 940 325 P Wrap Glass 209 732 020 Door Mounting Bracket Not available as a replacement part ...

Page 58: ...ontrol Boards Wiring Switches Blowers Blower Control Module Battery Pack Remote Control Systems 2 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media Crystals Firebeads Volcanic Ceramic Spa Stones 1 All hardware 1 Mesh Glass Safety Barriers 1 Accent Light Bulbs 1 Glass Crazing 1 Conditions Warranty protects against defect in manufacture or FPI factory ass...

Page 59: ...rafts installation error installation by an unqualified installer incorrect chimney components including but not limited to cap size or type operator error abuse misuse use of improper fuels lack of regular maintenance and upkeep acts of God weather related problems from hurricanes tornados earthquakes floods lightning strikes bolts or acts of terrorism or war which result in malfunction of the ap...

Page 60: ... the U S should consult their local provincial or national legal codes for additional terms which may be applicable to this warranty How to Obtain Warranty Service Customers should contact the authorized selling dealer to obtain warranty service In the event the authorized selling dealer is unable to provide warranty service please contact FPI by mail at the address listed below Please include a b...

Page 61: ... order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchases made...

Page 62: ...62 Regency U39EX ULTIMATE Freestanding Gas Stove warranty ...

Page 63: ......

Page 64: ...ete the following information Dealer Name Address ________________________________________ ___________________________________________________________ Installer ____________________________________________________ Phone ____________________________________________________ Date Installed ________________________________________________ Serial _____________________________________________________ ...