WARRANTY CARD
RELAXONCHAIR
[MK- CLASSIC]
Limited Three (
3
) Year Warranty
RELAXONCHAIR warrants to the original purchaser of this product that the product will be free from manufacturing defects
in workmanship and material for a period of three (3) years from original date of purchase with following coverage.
Original purchaser must provide proof of purchase for the warranty: For the 1st Year from the date of original purchase, the
warranty covers all parts and labor including transportation to and from authorized repair center when on-site repair is not
available. For the 2nd year, this warranty covers defective parts or components only. The original purchaser must
contact RELAXONCHAIR customer service department and provide a description of the defective part, including
digital pictures if requested. RELAXONCHAIR shall supply such defective part to the original purchaser and original
purchaser can repair by him or herself or choose to send the product to nearest authorized repair center. In this case,
original purchaser is responsible for labor cost of the repair and transportation to and from the authorized repair center.
RELAXONCHAIR shall not cover any transportation cost. For the 3rd year, this warranty covers main structural body frame
only. In the event, main structural body frame either bends or break, RELAXONCHAIR shall replace the frame. Additional
Extended Warranties are available at extra cost. Please, call or email RELAXONCHAIR customer service department for
additional information.
THIS WARRANTY DOES NOT COVER OR APPLY TO:
(1) normal wear and tear items including but not limited to
Velcro
, zipper, or tears in any fabric and cosmetic covers, (2) damage
to
the product due to misuse, mishandling, and abuse, (3) product not assembled or installed according to
manufacturer’s
instructions, (4) damage or loss that has occurred during shipping or transportation, any claims for such loss or
damage must be
addressed and resolved with the designated carrier,(5) accidental damage or negligence of end user such as
stains, fluids, mold,
water damage, animal damage, cuts, and burns, (6) act of God, (7) any property damage other than the
product and/or economic
loss of end user, (8) any second-hand owner. This warranty is not
transferable
and only applies to
original purchaser (9) any
commercial use of this product voids this warranty.
This product is intended for residential use only.
Warranty Claim Procedure: You can reach RELAXONCHAIR customer service department either by email us at
help@relaxonchair.com or
Call us at 866-647-3496. Customers must provide proof of purchase for any warranty claim. Repair Order Number shall be
assigned once we receive your claim. Authorized repair center will not accept any repair without Repair Order Number. This
warranty gives you specific legal rights. You may also have other rights that vary from state to state.
RELAXONCHAIR
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WARRANTY CARD
RELAXONCHAIR [MK- CLASSIC] Limited Three (3) Year Warranty
Please return filled bottom portion by email or mail and print a copy for personal records.
Name:______________________________________________ Purchase Date:_____________________________________________
Address:__________________________________________________________________________________________________________
Phone Number:____________________________________ Email:______________________________________________________
Model Name:_______________________________________ Purchase Price:____________________________________________
Purchased from:___________________________________ Date purchased:___________________________________________
Your message:___________________________________________________________________________________________________
___________________________________________________________________________________________________
Mail to:
RELAXONCHAIR
720 E. Debra Lane, Anaheim, CA 92805
