16
Relaxxnow
EN
Problem
Possible cause
Problem Resolution
The RXM50 Massager
makes strange or loud
noises.
The massage balls are
electrically operated such
that their activation is
audible.
The noise becomes
increasingly louder.
The massage balls rub on
the fabric during normal
operation.
No correction necessary.
Switch off the RXM50
Massager for at least 30
minutes.
No correction necessary.
The RXM50 Massager
does not work.
The connectors are not
connected properly.
Check the connectivity
of the power connector
and the power supply
connector.
IMPORTANT: In the event of a fault, do not attempt any repairs yourself. There
are no warranty claims in such cases.
!
- If the RXM50 Massager can not be switched on, please check whether the
plug is correctly inserted and check the power supply.
- If the sound of the RXM50 Massager gets progressively louder, it may be
because it is in continuous use for too long. Switch off the RXM50 Massager
for at least 30 minutes before restarting.
- If the RXM50 Massager stops during use, it may be because the engine has
overheated. Leave the RXM50 Massager turned off for at least 30 minutes
before restarting.
TOUBLE-SHOOTING
