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Frequently Asked Questions
I have switched the unit ON, but I cannot increase or decrease the light intensity.
• Try resetting the unit by turning it off and waiting several seconds before turning it back on.
The Bulb Status Indicator Light turns green but the unit does not flash when the button is pressed.
• Make sure the Skin Contact Sensor is in full contact with the skin.
• Try resetting the unit by turning it off and waiting several seconds before turning it back on.
There is a strange smell.
• Be sure the area is completely shaved before treatment.
The treated areas become red after treatment.
• This is normal and the redness should subside. If not, try using a lower light intensity.
I have not seen optimal results or hair has begun to grow back.
• Hair may begin to grow back after your initial treatment. This is perfectly normal. For optimal results,
repeat the treatment when you notice hair regrowth.
Note: Do not treat the same area more than once a week
BE AWARE:
If the unit is used over an extended period of time, the unit might automatically disable
momentarily (estimated 40 seconds) to cool down. Once the unit has cooled down, it will be ready to use
again.
Intensity/Flash Mode LED
Indication
All currently selected LEDs flashing
Unit is overheated and is disabled momentarily to
cool down.
Intensity LEDs flashing in sequence
Unit is malfunctioning. Turn the unit off, wait a few
moments and try again. If problem persists, the
unit should be returned for repair.
All LEDs flashing with warning beep
Nose cone is removed or loose.
Audible Tones
Indication
Not Full Contact
Flash button was pressed while the skin contact
sensor was not fully engaged.
Replace Light Cartridge
Light cartridge is missing or needs to be replaced.
Contact Sensors Stuck
Flash button was pressed after the contact sensor
had been engaged since unit start up. Contact
sensor may be stuck.
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