RENOGY is a trademark of Renogy
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Limited Warranty for Accessories
Thank you for your interest in the products and services of Renogy. By acquiring the products of Renogy, you
have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following
warranties for our products.
1. Limited Warranty
The products manufactured by Renogy (the “Warrantor”) are warranted to be free from defects in
workmanship and materials under normal use and service. The warranty is in effect from the date of purchase
by the user (the
“Purchaser”). This limited warranty covers substantial defects in material or workmanship and
performance.
If any Renogy product(s) fail to follow this Limited Warranty and any and all power loss is determined by the
Warrantor’s technical support team then the Warrantor will either repair or replace the defective product(s)
with a new or refurbished product(s). All replacements will be compatible with the original product(s) with an
equal or even greater power rating (in some cases). If for any reason Renogy is unable to repair or replace the
defective product(s) then a refund can occur.
*Please Note: All outsourced product(s) will not be covered by
Renogy’s limited material and workmanship
warranty. Instead, outsourced products will be covered under the original manufacturer’s warranty, if
applicable. Including but not limited to Samlex America, Enphase Energy, MidNite Solar Inc., VMAX USA,
UPG (Universal Power Group), RITAR, etc.
*Please Note: There will be a 30-day window upon receipt of the product in which the receiver may file a
claim for packages that were damaged while in transit or missing components. Beyond the 30-day window,
Renogy (the Warrantor) forfeits liability and the receiver assumes responsibility for incurring damage,
missing items, or negligence and fees for extended storage.
2. Prorated Warranty
Prorated warranted products manufactured by Renogy (the
“Warrantor”) are warranted to be free from defects
in workmanship and materials under normal use and service. The warranty is in effect from the date of
purchase by the user (the “Purchaser”). This limited warranty covers substantial defects in material or
workmanship and performance and follows the guidelines of the Limited Warranty with the addition of the
following table detailing exchange costs for warranty replacements for prorated warranty items.
*Please Note: Failure to properly install or operate the battery will void the warranty. Please refer to the product
page on our website for detailed installation and operation instructions.
Time
Charge for Replacement
0-12 Months
No Charge
After 12 Months
Original Purchase Price × (1 -
Remaining Warranty Period (in Months)
Total Warranty Period (in Months)
)
