21
Part
Cause
Problem
Solution
The power plug is
not inserted
properly.
1. Check the plug.
2. Check the Power
indicator.
Foot
Massager
App
Power-on
failure.
Fail to adjust the
heat.
Press the Heat button to
cycle through Full,
Bottom, Instep and OFF.
The heat
function
does not
work well.
The foot massager
is still warming up.
Wait for 7-8 minutes
after turning on the foot
massager.
The
kneading
intensity
function
does not
work well.
Fail to adjust the
kneading intensity
to a suitable level.
Press the Kneading
Intensity button to select
an intensity level
according to your need.
Bluetooth
connection
failure.
App
operation
does not
work.
The phone’s
Bluetooth is not
turned on.
Turn on your phone’s
Bluetooth.
The device is
connected by
another phone.
The device shuts
off or is powered
off.
Unbind the device on
another phone first.
Turn the device on first
.
The air
intensity
function
does not
work well.
Fail to adjust the
air intensity to a
suitable level.
Press the Air Intensity
button to select an
intensity level according
to your need.