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By using the Product Software that is 

embedded on the Reolink product, you 

agree to the terms of this End User License 
Agreement (“EULA”) between you and 
Reolink. Learn more: 
https://reolink.com/eula/.

End User License Agreement

This device contains licence-exempt 
transmitter(s)/receiver(s) that comply with 

ISED Statements 

Reolink declares that this device is in 
compliance with the essential requirements 
and other relevant provisions of Directive 
2014/53/EU.

This equipment complies with FCC 
radiation exposure limits set forth for an 
uncontrolled environment. This equipment 
shall be installed and operated with 
minimum distance 20cm between the 
radiator & body.

Simplified EU Declaration of 

Conformity

FCC RF Exposure Warning 
Statements

This marking indicates that this product 
should not be disposed with other 

Correct Disposal of This Product

This product comes with a 2-year limited 
warranty that is valid only if purchased 

from Reolink Official Store or a Reolink 

authorized reseller. Learn more: 
https://reolink.com/warranty-and-return/.

Limited Warranty

NOTE: 

We hope that you enjoy the new 

purchase. But if you are not satisfied with 

the product and plan to return, we strongly 

suggest that you reset the camera to 

Use of the product is subject to your 
agreement to the Terms of Service and 
Privacy Policy at reolink.com. 
Keep out of reach of children.

Terms and Privacy

household wastes throughout the EU. To 
prevent possible harm to the environment 
or human health from uncontrolled waste 

disposal, recycle it responsibly to promote 

the sustainable reuse of material 

resources. To return your used device, 

please use the return and collection 
systems or contact the retailer where the 
product was purchased. They can take this 
product for environment safe recycling.

factory default settings and take out the 
inserted SD card before returning.

Innovation, Science and Economic 

Development Canada’s licence-exempt 
RSS(s). Operation is subject to the 
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any inter-

ference, including interference that may 

cause undesired operation of the device.

L’émetteur/récepteur exempt de licence 
contenu dans le présent appareil est 

conforme aux CNR d’Innovation, Sciences 

et Développement économique Canada 
applicables aux appareils radio exempts 
de licence. L’exploitation est autorisée aux 
deux conditions suivantes :

(1) L’ appareil ne doit pas produire de 
brouillage;
(2) L’ appareil doit accepter tout brouillage 

radioélectrique subi, même si le brouillage 

est susceptible d’ en compromettre le 
fonctionnement.

Summary of Contents for Duo 4G

Page 1: ...Sept 2021 QSG1_A_EN Quick Start Guide Apply to Reolink Duo 4G ReolinkTech https reolink com 58 03 001 0238 ...

Page 2: ...a 11 Install the Camera 13 Safety Instructions of Battery Usage 19 Troubleshooting 20 Specifications 21 Notification of 21 Compliance 21 What s in the Box Pack of Screws Camera Strap Antennas Mounting Plate Surveillance Sticker Quick Start Guide USB Cable Screwdriver Mounting Hole Template EN Content ...

Page 3: ...h Press the reset button with a pin to restore factory settings Remove the cover to find the reset hole SIM card slot and SD card slot Lens PIR Sensor Infrared Lights Spotlights Mounting Bracket Different states of the status LED Red Light WiFi connection failed Blinking Standby status Blue Light WiFi connection succeeded On Working status ...

Page 4: ... a PIN code You may use your smartphone to disable the PIN first Remove the cover with the screwdriver and then open the rubber cover Insert a SIM eject tool into the hole beside the SIM tray and push it in to pop open the tray Place the SIM card into the tray then insert the tray into the camera completely NOTE Do not insert the IoT or M2M SIM into your smartphone ...

Page 5: ...ith the SIM card inserted you can turn on the camera Wait a few seconds and a red light will be on and solid for a couple of seconds Then it will go out A blue LED will flash for a few seconds and then go solid before going out You will hear a voice prompt Network connection succeeded which means the camera has been successfully connected to the network ...

Page 6: ...l strength Network connection failed Data call failed Please confirm your cellular data plan is available or import the APN settings Camera Status Camera cannot recognize this SIM card Your SIM card has a PIN Camera fails to register to the operator network Camera fails to connect to the server The SIM card has run out of data or APN settings are not correct Solutions 1 Check if the SIM card is fac...

Page 7: ...ing the battery USB θ Orange LED charging Green LED Fully charged Charging Indicator Charge the Camera Charge the battery with a power adapter not included Charge the battery with the Reolink Solar Panel not included if you only purchase the camera θ θ It s recommended to fully charge the battery before mounting the camera outdoors ...

Page 8: ...ll NOTE Use the drywall anchors inclued in the package if needed 1 2 Install the Camera Install the camera 2 3 meters 7 10 ft above the ground This height maximizes the detection range of the PIR motion sensor For better motion detection performance please install the camera angularly NOTE If a moving object approaches the PIR sensor vertically the camera may fail to detect motion θ Mounting Heigh...

Page 9: ...er two screws and hang the camera on it Then lock the camera in position with the lower screw 1 2 NOTE The camera can t be adjusted horizontally when ceiling mounted Please adjust the camera angle before fixing it To get the best field of view loosen the adjustment screw on security mount and turn the camera Stiffen the adjustment screw to lock the camera ...

Page 10: ... strap It is the most recommended installation method if you plan to mount the camera to a tree Install the Camera with Loop Strap θ θ To get the best field of view loosen the adjustment screw on security mount and turn the camera Stiffen the adjustment screw to lock the camera ...

Page 11: ...s of Battery Usage The camera is not designed for running 24 7 at full capacity or around the clock live streaming It s designed to record motion events and to live view remotely only when you need it Learn useful tips on how to extend the battery life in this post https support reolink com hc en us articles 360006991893 1 The battery is built in so do not remove it from the camera 2 Charge the re...

Page 12: ...roved by the party responsible for compliance could void the user s authority to operate the equipment two conditions this device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation Make sure the PIR schedule is set up properly Check the network connection on your phone and try again Make sure the camera...

Page 13: ...uggest that you reset the camera to Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink com Keep out of reach of children Terms and Privacy household wastes throughout the EU To prevent possible harm to the environment or human health from uncontrolled waste disposal recycle it responsibly to promote the sustainable reuse of material resources To r...

Page 14: ...m between the radiator body Cet équipement est conforme aux limites d exposition IC établies pour un environnement non contrôlé L appareil peut être utilisé dans des conditions d exposition portables Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et le corps If you need any technical help please visit our official support site and contact our su...

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