Residentia RH94G, User Manual

User Manual

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5. 

 You will bear the cost of transportation, travel and 

delivery of the Appliance to and from Residentia 

Group or its ASR. If you reside outside of the service 

area, you will bear the cost of:

(a)  travel of an authorised representative;

(b)   transportation and delivery of the Appliance 

to and from Residentia Group or its ASR, in all 

instances, unless the Appliance is transported 

by Residentia Group or its ASR, the Appliance is 

transported at the owner’s cost and risk while in 

transit to and from Residentia Group or its ASR.

6. 

 Proof of purchase is required before you can make a 

claim under this warranty.

7. 

 You may not make a claim under this warranty unless 

the defect claimed is due to faulty or defective parts 

or workmanship. Residentia Group is not liable in the 

following situations (which are not exhaustive):

(a)  the Appliance is damaged by:

  (i)  accident

(ii) 

 misuse or abuse, including failure to 

properly maintain or service

(iii) 

normal wear and tear

(iv) 

 power surges, electrical storm 

damage or incorrect power supply

(v) 

incomplete or improper installation

(vi) 

 incorrect, improper or inappropriate 

operation

(vii) 

insect or vermin infestation

(viii) 

 failure to comply with any additional 

instructions supplied with the 

Appliance;

(b)   the Appliance is modified without authority from 

Residentia Group in writing;

(c)   the Appliance’s serial number or warranty seal 

has been removed or defaced;

(d)   the Appliance was serviced or repaired by 

anyone other than Residentia Group, an 

authorised repairer or ASR.

8. 

 This warranty, the contract to which it relates and the 

relationship between you and Residentia Group are 

governed by the law applicable where the Appliance 

was purchased. 

9. 

 To the extent permitted by law, Residentia Group 

excludes all warranties and liabilities (other than as 

contained in this document) including liability for any 

loss or damage whether direct or indirect arising 

from your purchase, use or non use of the Appliance.

10.   For Appliances and services provided by Residentia 

Group in Australia, the Appliances come with a 

guarantee by Residentia Group that cannot be 

excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a 

major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also 

entitled to have the Appliance repaired or replaced 

if the Appliance fails to be of acceptable quality and 

the failure does not amount to a major failure. The 

benefits to you given by this warranty are in addition 

to your other rights and remedies under a law in 

relation to the Appliances or services to which the 

warranty relates.

11.   At all times during the Warranty Period, Residentia 

Group shall, at its discretion, determine whether 

repair, replacement or refund will apply if an 

Appliance has a valid warranty claim applicable to it.

12.   To enquire about claiming under this warranty, please 

follow these steps:

(a)   carefully check the operating instructions, user 

manual and the terms of this warranty;

(b)   have the model and serial number of the 

Appliance available;

(c)   have the proof of purchase (e.g. an invoice) 

available;

(d)  telephone the numbers shown below.

13.   You accept that if you make a warranty claim, 

Residentia Group and its ASR may exchange 

information in relation to you to enable Residentia 

Group to meet its obligations under this warranty.

Our goods come with guarantees that cannot be excluded under the 

Australian Consumer Law. You are entitled to a replacement or refund for a 

major failure and for compensation for any other reasonably foreseeable loss 

or damage. You are also entitled to have the goods repaired or replaced if the 

goods fail to be of acceptable quality and the failure does not amount to a 

major failure.

Telephone contacts
► 

Service: 

Please call 1300 11 HELP (4357)

► 

 Spare Parts: 

Please call 1300 11 SPARE (7727) 

The Australian Consumer Law requires the inclusion of the following 

statement with this warranty: 

IMPORTANT

Before calling for service, please ensure that the steps in 
point 12 have been followed.

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Warranty

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