SYMPTOM CAUSE
POSSIBLE REMEDY
No sound
Battery door (B) not closed
Dead battery
Battery door (B) will
not close
Blocked wax guard (F)
Turn on by closing the battery door (B)
Replace battery
Insert battery properly
Replace wax guard (F) or consult your
hearing care professional
Not loud
enough
Blocked sound outlet (F)
Change in hearing,
volume too low
Excessive ear wax
Change wax guard (F) or consult your
hearing professional
Consult your hearing care professional
Consult your hearing care professional
Excessive
whistling/
feedback
Incorrect placement in ear
Excessive ear wax
If none of the above
Re-insert hearing aid carefully
Clean guard (F)/consult your hearing
care professional
Consult your hearing care professional
Troubleshooting
If there are any other problems not mentioned in this guide, please contact
ReSound or your hearing care professional.
