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38

SYMPTOM

CAUSE

No sound

Not turned on

Dead battery

Battery door will not close

Blocked RIE mold or tube

Blocked wax filter

Not loud enough

Incorrect RIE mold placement 

Blocked RIE mold or dome

Change in hearing sensitivity

Excessive ear wax

Volume set too low

POSSIBLE REMEDY

Turn on by closing the battery door

Replace battery

Insert battery properly

Clean RIE mold or tube

Replace wax filter or consult your hearing care professional

Reinsert RIE mold

Clean RIE mold, replace dome, replace filter

Consult your hearing care professional

Consult your hearing care professional

Consult your hearing care professional

Troubleshooting Guide

400500011-US-16.07-Rev.A.indd   38

05-07-2016   12:18:51

Summary of Contents for CL861-DRW

Page 1: ...USER GUIDE RECEIVER IN EAR HEARING INSTRUMENT 400500011 US 16 07 Rev A indd 1 05 07 2016 12 18 34...

Page 2: ...ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfere...

Page 3: ...nt provisions of Direc tive 1999 5 EC R TTE The declaration of conformity may be consulted at www resound com In US FCC CFR 47 Part 15 subpart C Other identified applicable international regulatory re...

Page 4: ...4 400500011 US 16 07 Rev A indd 4 05 07 2016 12 18 35...

Page 5: ...tice and a positive attitude are important in learning to use hearing instruments Your ReSound instruments have been adjusted according to your individual hearing loss and needs Some people adjust qui...

Page 6: ...6 Hearing instrument model Model 62 Battery size 13 Model 61 Battery size 312 Receiver tube length Dome size Left serial number Right serial number 400500011 US 16 07 Rev A indd 6 05 07 2016 12 18 35...

Page 7: ...with FCC ID X26BRIE IC number 6941 BRIE and size 13 battery are available in the following variants SO862 DRW CL862 DRW The identification number for the VE312 device model can be found at location 1...

Page 8: ...ht mode 19 Telephone use 20 Listen to radio or TV 21 Using ReSound Hearing Instruments with iPhone iPad and iPod touch 21 Cellular phones 21 PhoneNow 22 Telecoil optional 24 Tele loop systems 24 Direc...

Page 9: ...34 Hearing instrument expectations 35 Warning to hearing aid dispensers 36 Important notice for prospective hearing aid users 36 Children with hearing loss 37 Troubleshooting Guide 38 Technical data 4...

Page 10: ...eiver Power Dome 5 RIE mold 6 Sports lock 7 Battery compartment 8 Receiver 9 Multi function push button 10 LP receiver tube 11 MP receiver tube 12 HP receiver tube 13 Model and serial number 14 UP Rec...

Page 11: ...ver Power Dome 5 RIE mold 6 Sports lock 7 Battery compartment 8 Receiver 9 Multi function push button 10 LP receiver tube 11 MP receiver tube 12 HP receiver tube 13 Model and serial number in battery...

Page 12: ...in which the hearing instruments turn on after the battery compart ment is closed With SmartStart a beep will be heard for each second of the delay period Inserting Replacing the battery 1 Open the ba...

Page 13: ...Clip TV Streamer 2 Micro Mic and Multi Mic requires more battery power from the hearing instruments than when these are working on their own meaning that battery life is highly dependent on the amoun...

Page 14: ...tioned correctly in the ear Opening and closing your mouth can ease insertion 4 Make sure the hearing instrument is seated behind the ear By experimenting an easier method may be discovered With prope...

Page 15: ...he receiver tube sticking out when facing a mirror iNote You should never attempt to bend or modify the shape of the receiver tube Removal RIE molds 1 Grasp the removal string and pull the RIE or UP m...

Page 16: ...ning programs each of them suitable for certain situations Multi function button 62 models only Your hearing care professional can fill out the following table for you Program Description of when to u...

Page 17: ...you have two hearing instruments with the synchronization function enabled program changes to one instrument will automatically repeat in the second instrument When a program change is made in one ins...

Page 18: ...on is designed to change the volume or listening programs of the hearing instrument based on different ways it is pressed If necessary your hearing care professional can change these settings and ll i...

Page 19: ...ring instrument is in flight mode the hearing instrument must have been operating in flight mode for at least 10 seconds before attempting to enable wireless again It is possible to re enable wireless...

Page 20: ...one or more of the following suggestions may be helpful 1 Hold the telephone as you would normally 2 Hold the telephone towards the top of the ear closer to where the microphones are located 3 If whi...

Page 21: ...assistance in pairing and using these products with your ReSound device please contact your hearing care professional or visit our support site at www resound com linx Cellular phones Your hearing ins...

Page 22: ...eceiver Make sure not to cover the microphone openings If necessary move the magnet to another position to improve ease of use and comfort while speaking 4 If you are not satisfied with the strength o...

Page 23: ...arding appropriate safety precautions when using your hearing instrument and magnet in close proximity to the medical device or electronic system in question If the manufacturer cannot issue a stateme...

Page 24: ...sound is picked up directly and may improve speech understanding If there is no sound from the hearing instruments in a tele loop system and with a telecoil program activated the tele loop system may...

Page 25: ...nd below the model number 2 Once in place move the boot in the direction of the battery compartment 3 Gently click the audio boot onto the hearing instrument Disconnecting audio boots 4 Press and hold...

Page 26: ...cessive heat can cause damage or deform the casing 5 Do not wear your instrument while showering swimming in heavy rain or in a moist atmosphere such as a steam bath or sauna 6 If your instrument does...

Page 27: ...ily maintenance It is important to keep your hearing instrument clean and dry On a daily basis clean the hearing instruments using a soft cloth or tissue 400500011 US 16 07 Rev A indd 27 05 07 2016 12...

Page 28: ...lease see instructions in the next section iCleaning the receiver tubes and domes The receiver tube and the receiver dome should be cleaned regularly Use a damp cloth to clean the re ceiver tube and r...

Page 29: ...hat the shaft of the tool is touching the rim of the wax guard Slowly pull the wax guard straight out 2 To insert the new wax guard gently press the replacement side of the wax guard tool straight int...

Page 30: ...ReSound tulip domes Tulip domes are mounted in a similar manner to standard domes but a few extra steps are required Tulip domes consist of two petals It is important to note that the largest petal is...

Page 31: ...one apps Notifications of app updates should not be disabled and it is recommended that the user installs all updates to ensure that the app will function correctly and will be kept up to date The app...

Page 32: ...ssure level exceeds 132 dB SPL with an IEC 60711 1981 occluded ear simulator because there may be a risk of impairing the remaining hearing of the hearing instrument user 2 Consult a hearing care prof...

Page 33: ...se 9 When boarding flights remember to deactivate the wireless functionality Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited 10 Exte...

Page 34: ...tteries by burning them Used batteries are harmful to the environment Please dispose of them according to local regulations or return them to your hearing care practitioner 3 DO NOT place batteries in...

Page 35: ...anic conditions Consistent use of the hearing instrument is recommended In most cases infrequent use does not permit you to attain full benefit from it The use of a hearing instrument is only part of...

Page 36: ...den or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accum...

Page 37: ...r a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have o...

Page 38: ...e Blocked RIE mold or tube Blocked wax filter Not loud enough Incorrect RIE mold placement Blocked RIE mold or dome Change in hearing sensitivity Excessive ear wax Volume set too low P T R I C R R C C...

Page 39: ...mold or tube Replace wax filter or consult your hearing care professional Reinsert RIE mold Clean RIE mold replace dome replace filter Consult your hearing care professional Consult your hearing care...

Page 40: ...ubing worn or damaged Hearing instrument settings not optimal Sound distorted not clear Weak battery Improper RIE mold or dome fit Hearing instrument damaged Hearing instrument settings not optimal Wi...

Page 41: ...Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once Wireless will reactiva...

Page 42: ...cy range DIN 45605 100 7060 Hz Current drain in test mode 1 3 mA RIE LP receiver Model SO862 DRW CL861 DRW CL862 DRW Frequency Hz FULL ON AND REFERENCE TEST GAIN Gain dB Reference test gain 60 dB SPL...

Page 43: ...Hz 0 5 0 6 1 2 Telecoil sensitivity SPLIV 31 6 mA m 96 dB SPL Equivalent input noise w o noise reduction 23 dB SPL Frequency range DIN 45605 100 7000 Hz Current drain in test mode 1 3 mA RIE MP recei...

Page 44: ...Frequency range DIN 45605 100 6030 Hz Current drain in test mode 1 3 mA RIE HP receiver Model SO862 DRW CL861 DRW CL862 DRW Frequency Hz Gain dB Reference test gain 60 dB SPL input Full on gain 50 dB...

Page 45: ...Frequency range DIN 45605 100 4910 Hz Current drain in test mode 1 2 mA RIE UP receiver Model SO862 DRW CL861 DRW CL862 DRW Frequency Hz Gain dB Reference test gain 60 dB SPL input Full on gain 50 dB...

Page 46: ...ted on your warranty card which is provided by your hearing care professional For hearing instruments that require service please contact your hearing care professional for assistance ReSound hearing...

Page 47: ...d Pro iPad Air 2 iPad Air iPad 4th generation iPad mini 4 iPad mini 3 iPad mini 2 iPad mini and iPod touch 5th generation using iOS 8 X or later Apple the Apple logo iPhone iPad iPod iPad Air iPad min...

Page 48: ...erica 8001 Bloomington Freeway Bloomington MN 55420 1 800 882 3636 future resound com Manufacturer according to Health Canada ReSound Canada 303 Supertest Road Toronto Ontario M3J 2M4 1 888 737 6863 f...

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