39
SYMPTOM
CAUSE
No sound
Not turned on
Dead battery
Battery door will not close
Blocked RIE mold or tube
Blocked wax filter
Not loud enough
Incorrect RIE mold placement
Blocked RIE mold or dome
Change in hearing sensitivity
Excessive ear wax
Volume set too low
POSSIBLE REMEDY
Turn on by closing the battery door
Replace battery
Insert battery properly
Clean RIE mold or tube
Replace wax filter or consult your hearing care professional
Reinsert RIE mold
Clean RIE mold, replace dome, replace filter
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
400500011-US-16.07-Rev.A.indd 39
05-07-2016 12:18:51